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Grand Hyatt Santiago

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Grand Hyatt Santiago
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1,976 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Santiago
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Showing 772: English reviews
Reviewed 2 weeks ago via mobile

My mom, best friend and I stayed here for our last night in Santiago. Although the hotel is not close to all the city's must-see places, it offers a nice and relaxing place to get great views of the city. There is also a big shopping mall 9 minutes away (walking distance). Their club level is fantastic offering delicious food...

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Thank Elle L
Shreveport, Louisiana
Reviewed 2 weeks ago via mobile

Stayed here for one night before joining a cruise. It was amazing to wake up with a view of the Andes!!! The hotel is beautiful and the club level amenities worth the extra expense. I felt spoiled by the welcoming and helpful staff.

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Thank ElspethDesign
Reviewed 2 weeks ago via mobile

The service is very friendly. The girls at the grand club and reception are very nice and helpful! Like the matsuri restaurant, beautiful pool area, gym is good, free wifi, nice breakfast, close to a big mall. The renovated rooms are amazing! We feel always welcome.

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Thank Janine B
Warsaw, Poland
Reviewed 3 weeks ago

They honored my request for a room on the lower tier and away from the construction the room was very clean and quiet and the air-conditioner work perfectly The service was very good at check-in and at the concierge they were very attentive to my needs and requests the car pick up was perfect on time

Review collected in partnership with Hyatt Hotels
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1Thank Richard G
McLean, Virginia
Reviewed 4 weeks ago via mobile

I stayed at the Grand Hyatt Santiago for six nights while I was in Santiago for business. This is a fabulous property and the number 1 reason is the courtesy, care and friendliness of the hotel staff to a guy whose knowledge of the Spanish language is rudimentary at best. The great experience started with Senor Jorge, the driver from...

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1Thank AKR0560
Santiago, Chile
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank phillipg928
Owatonna, MN
Reviewed 4 weeks ago

We flew from Rochester MN to Atlanta and from Atlanta to Santiago....9 1/2 hours from Atlanta. This was a Monograms vacation and we were picked up at the airport and transferred to the hotel. We were offered a room on the 3rd floor but as we were there early were given a room on the 13th floor that had a...

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1Thank LuvToTravel0899
Toronto, Canada
Reviewed 4 weeks ago

This hotel has a lot going for it, but there are some really unpleasant surprises. First of all, most of the building itself, the pool, the lobby, they're all great. The staff at the front desk are very nice. The bar, especially, is amazing, with an amazing bartender and some great home-made pisco. However, the rooms leave a lot to...

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Thank Jakub S
Roberto I, Sub Gerente General at Grand Hyatt Santiago, responded to this review

I am disappointed to read about your recent experience in our hotel. My deepest apologies and I hope to get the opportunity to serve you again with a much better service. Best Regards, Roberto Intriago

Eureka, California
Reviewed 16 March 2017 via mobile

as I have found before,hyatt internationally does not have the same standards as the us. when we arrived no bell person, man at the front door just looked at us, didn't open the door, and no one at reception. when they did show up there were bad, rude etc. I think there has to be better places to stay here....

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Thank Richard D
Roberto I, Sub Gerente General at Grand Hyatt Santiago, responded to this review

I am disappointed to read about your recent experience in our hotel, My deepest apologies and I hope to get the opportunity to serve you again with a much better service. Best Regards, Roberto Intriago

Brisbane
Reviewed 15 March 2017

We stayed here for 3 nights and had the pleasure of spending a delightful 2016 Christmas at this hotel. I chose this hotel because I knew we wouldn't go hungry as restaurants would be open and also because the pool area looked amazing on the website - a great way to spend a lazy Christmas Day. We arrived from our...

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Thank ClassyLad
Roberto I, Sub Gerente General at Grand Hyatt Santiago, responded to this review

Thank you for your time and comments, It's nice to know that you enjoyed your stay with us. We hope to have you back anytime soon! Best regards, Roberto Intriago

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Senso
Senso
Cuisines: Mediterranean, Chilean, South American
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Hyatt Santiago hotel is also home to world class, multi-cuisine restaurants, a lagoon-style swimming pool with a waterfall, and the three-story free-standing AKO Wellness & Spa. So, you can enjoy one of the best Spa in Santiago of Chile. The most exclusive golf clubs of Santiago de Chile are only a few steps away from the hotel. Our Las Condes hotel also features a health club where guests can pamper with a variety of beauty and relaxation treatments. The hotel offers exclusive dining in some of the best restaurants in Santiago of Chile and bar options such as Anakena, Matsuri and Senso restaurants, and Atrium Lobby Lounge and Duke`s Bar. ... more   less 

Additional Information about Grand Hyatt Santiago

Address: Avenida Presidente Kennedy 4601 | Santiago, Chile, Santiago 7560994, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $225 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Santiago 5*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Hyatt Hotels Corporation, Agoda, HotelsforEveryone, TripOnline SA and HotelQuickly so you can book your Grand Hyatt Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Grand Hyatt
Santiago Hyatt
Hotel Style:
#6 Business Hotel in Santiago
#6 Romantic Hotel in Santiago
#6 Family Hotel in Santiago
#11 Spa Hotel in Santiago
#22 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Santiago staff and other travellers.
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Questions? Get answers from Grand Hyatt Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are to the east and the Andes where you get a sunset reflection. Also recommend paying the extra for the club levlel.”
alanbill16, 21 Apr 2017 | Read review
“Ask for an upper floor room (we had the 13th) with a view of the mountains.”
LuvToTravel0899, 30 Mar 2017 | Read review
“Upper floors are the best - get club level”
  • Room 1617
lindadrew13, 8 Mar 2017 | Read review
“Demand a newly renovated room so you won't be disappointed.”
FRISBEES, 26 Feb 2017 | Read review
“16th floor is CLUB floor w free drinks and food all day - great value if you want to stay on the property most of the time.”
sharpemitchell, 26 Feb 2017 | Read review
5 of 5
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US$195* /night
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Prices are for 1 room, 2 adults
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