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    Grand Hyatt Santiago

    Avenida Presidente Kennedy 4601 | Santiago, Chile, Santiago 7560994, Chile
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    01/08/2017 02/08/2017
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    US$261
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    Traveller (871)
    Room & Suite (316)
    Pool & Beach (140)
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    Overview
    • Excellent61%
    • Very good26%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “split level” (11 reviews)
    “club floor” (26 reviews)
    “great hotel” (57 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Self-Serve Laundry
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    The Ritz-Carlton, Santiago
    1,345 reviews
    #16 of 196 hotels in Santiago
     
    Renaissance Santiago Hotel
    897 reviews
    #7 of 196 hotels in Santiago
     
    Santiago Marriott Hotel
    1,382 reviews
    #28 of 196 hotels in Santiago
     
    W Santiago
    1,668 reviews
    #41 of 196 hotels in Santiago
     
    Rooms
    1 Aug2 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,027)
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    There are newer reviews for Grand Hyatt Santiago
    See the most recent reviews

    361 - 365 of 784 reviews

    Reviewed 1 May 2015

    Having travelled for several hours we arrived in our club room on the 16th floor and requested a cup of tea or coffee. Although it was 9.30pm we were told the service would be available in the club dining area. The staff here said no...More

    1  Thank Maree C
    Response from MarcLorenz, General Manager at Grand Hyatt SantiagoResponded 7 May 2015

    Dear Guest, My apologies for the inconvenience you had with our staff in regards to the coffee. I t is very disappointing not being able to reach your expectations but would be my pleasure to have another opportunity to serve you again. If you are...More

    Reviewed 27 April 2015

    I spent the last week in the Grand Hyatt Santiago attending a conference in the hotel. All I can say is that everything that I needed was supplied almost instantaneously, and that there were no problems - at all. This is critically important both as...More

    Review collected in partnership with Hyatt Hotels
    1  Thank Adrian B
    Reviewed 22 April 2015

    Close to a major shopping center, close to the highway (or whatever cuts its way through the center of Santiago), breath-taking views of the Andes from the Concierge Lounge. Lounge serves an extended-style European continental breakfast and 5:30 hor d'oeuvres that can easily pass as...More

    1  Thank hound_dog_computers
    Reviewed 19 April 2015 via mobile

    Rooms are ok but honestly for a five star hotel you would expect something more. We were in the 18 th floor and hace access to the vip club. Staff on the 16th floor is a total disaster. I have never seen such poor professionalism...More

    2  Thank Tupacam
    Reviewed 10 April 2015

    Stayed at this hotel for 4 nights, bad start , as we arrived around midnight & after a quick check-in , tried to reach our room, only to find 3 of the 4 guest lifts not working & the one we used ( with 3...More

    1  Thank Rogandrose C
    The Ritz-Carlton, Santiago
    1,345 reviews
    #16 of 196 hotels in Santiago
     
    Renaissance Santiago Hotel
    897 reviews
    #7 of 196 hotels in Santiago
     
    Santiago Marriott Hotel
    1,382 reviews
    #28 of 196 hotels in Santiago
     
    W Santiago
    1,668 reviews
    #41 of 196 hotels in Santiago
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Room Service
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$163 - US$390 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Santiago
    • #6 Romantic Hotel in Santiago
    • #6 Business Hotel in Santiago
    • #13 Spa Hotel in Santiago
    • #22 Luxury Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Hyatt Hotels Corporation, Orbitz, Travelocity, Hotwire, HotelsforEveryone and HotelQuickly so you can book your Grand Hyatt Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago
    • Also Known As
    • Grand Hyatt Santiago Hotel Santiago ,
    • Hyatt Santiago ,
    • Santiago Grand Hyatt ,
    • Santiago Hyatt
    Add Photo Photos
    Traveller (871)
    Room & Suite (316)
    Pool & Beach (140)
    Dining (102)
    Hotel & Grounds (599)
    Bathroom (30)
    Family and Play Areas (20)
    Business Centre & Event Rooms (9)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    deepak328_s
    28 July 2016|
    Answer
    Response from Peter G | Reviewed this property |
    I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
    1
    Vote
    LUXETrave11er
    27 July 2016|
    Answer Show all 6 answers
    Response from Ian L | Reviewed this property |
    I suggest you ask this question directly to the hotel.
    1
    Vote
    Mari_GodoyC
    17 June 2016|
    Answer Show all 7 answers
    Response from Barry T | Reviewed this property |
    I believe it did - we pretty much tuned out TV on out stay!
    0
    Votes
    Room Tips
    "One side of hotel has spectacular views of the Andes, the other the road."
    Read review
    "Beautiful well equipped rooms."
    Read review
    "Rooms overlooking the mountains are great"
    Read review
    "Best views are to the east and the Andes where you get a sunset reflection. Also recommend paying the extra..."
    Read review
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