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Novotel Santiago Vitacura

978 reviews
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Traveller (300)
Room & Suite (122)
Dining (27)
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Overview
  • Excellent34%
  • Very good51%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Reviews (978)Write a Review
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All reviewsgreat hotelswimming pool and jacuzzihotel is locatedbusiness triphuge shopping mallwalking distancejet lagcomfortable bedthe hotel offersnice areaeasy accessexcellent locationshort staystayed nightschilivespuccisuburb
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1 - 5 of 195 reviews
Reviewed 4 weeks ago

Located on a very practical main avenue at Vitacura, near large shopping centers and good restaurants . Clean installations and rooms, efficient and friendly staff. Easy parking on hotel. Good restaurant in house. Underpowered and noisy air conditioning system can cause poor cooling on hot...More

Review collected in partnership with Accorhotels.com
Thank 210marioantonios
Response from Luiz S, Gerente at Novotel Santiago VitacuraResponded 4 weeks ago

Dear 210marioantonios, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla.

Reviewed 4 January 2018

Stayed one night - reviews looked fine. But service on arrival was poor. They provide no assistance with luggage - and staff just stood back and watched while my 70 years old wife loaded the bags onto a trolly. It was not up the usual...More

1  Thank Lorenzo1952
Response from Luiz S, Gerente at Novotel Santiago VitacuraResponded 12 January 2018

Dear Lorenzo1952, Greetings from Santiago, Chile! Thank you for taking the time to share your review through TripAdvisor. We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Regarding to the welcome service received at the...More

Reviewed 28 December 2017

We arrived late at night after a long flight. Front desk service very efficient and welcoming. Rooms were fabulous and staff friendly and helpful. We stayed 2 nights and would use this hotel again. Only isssue 30 minutes from the airport but hotel organised transfer...More

Thank Michelle P
Response from Luiz S, Gerente at Novotel Santiago VitacuraResponded 28 December 2017

Dear Michelle P, I would you like to thank you for the great review of our hotel! It´s always a pleasure to receive a positive feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla.

Reviewed 22 December 2017

Situated in a leafy and picturesque suburb with excellent views of the mountains, this hotel is in a walking distance to little shops, restaurants and public transport to the Downtown. Rooms spacious and have everything you need for a short stay. Continental breakfast included.More

1  Thank Ella V
Response from Luiz S, Gerente at Novotel Santiago VitacuraResponded 26 December 2017

Dear Ella V, We very much appreciate your comments regarding your stay at the Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the...More

Reviewed 7 December 2017

A very good option at its price rage, very well located in the beautiful neighborhood of Vitacura, close to the best restaurant options in Santiago (some of them you can even walk to). Large bedroom, comfortable bed. They were very kind to include a cradle...More

Thank guimarfon
Response from Luiz S, Gerente at Novotel Santiago VitacuraResponded 19 December 2017

Dear guimarfon, We very much appreciate your comments regarding your stay at the Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Indoor pool
Details
Price range
US$97 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Santiago
#19 Family Hotel in Santiago
#26 Romantic Hotel in Santiago
#29 Business Hotel in Santiago
#29 Luxury Hotel in Santiago
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Santiago
#19 Family Hotel in Santiago
#26 Romantic Hotel in Santiago
#29 Business Hotel in Santiago
#29 Luxury Hotel in Santiago
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (300)
Room & Suite (122)
Dining (27)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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AlcidaLandry
10 March 2017|
AnswerShow all 2 answers
Response from Fclmello | Reviewed this property |
Yes there are. You can choose a Private one that take you both straight to this hotel or choose a budget one that goes for several hotels and with more people with you. For the more expensive you are going to pay around USD... More
1
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Jennifer T
29 October 2015|
AnswerShow all 2 answers
Response from Luiz S | Property representative |
Hello Jennifer, of course; Our hotel is totaly pet friendly. Small and med size are welcome! In this case do you have to pay an additional cost per day. Regards, Luiz
0
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Juan B
5 November 2014|
AnswerShow all 2 answers
Response from Luiz S | Property representative |
Estimado Juan B, desde hotel tenemos opciones de varios tours a las viñas Concha y Toro o Cousiño Macul. Hay otros tipos de tours a otras viñas en regiones distintas. Las dos viñas mencionadas por usted son más bien viñas... More
0
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Room Tips
"Any room the hotel seemed very quiet"
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"upper floors give you a beautiful view to the Cordilheira dos Andes"
Read review
"Try to get rooms with Andes mountain views."
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"Ones on the side street are best as there is less traffic, but noise wasn't an issue here."
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