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Time Suite

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429 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Reviewed 25 November 2013

Times hotel is a decent hotel. Pros: location Great customer service. Cons: rooms look old. (90's decoration). Dirty bathroom. Old kitchen appliances (each room is like a mini apartment). Wifi is terrible. Disconnects every 2 mins. Overall: overpriced hotel. I paid $200 a night for room worth $80. This hotel is located just a couple of blocks from Santiago's financial...

Thank Alvaro C
Washington, District of Columbia, United States
Reviewed 12 November 2013 via mobile

Had a good experience. Hotel management was ok, but called me to my room in the middle of a saturday afternoon to see if i was checking out the next day (and woke me from my nap), which was very frustrating. The rooms are nice buy a bit noisy. Good location though!

Thank Amaya M
Krystel S, Director Comercial at Time Suite, responded to this review

Dear Amaya M: Thanks for posting your comments in Tripadvisor. We are glad to hear that you had a good experience in Time. We are doing our best to offer the best service everyday. We hope your visit in the near future when you are in Santiago. Kind regards, Rocío Aguilar

Treasure Island, Florida
Reviewed 11 September 2013

i have stayed here on 3 occasions. the rooms are ok. they have been renovated but are still just "ok" and are a little out of shape in the bathrooms etc. customer service is typical for chile: after flying 12 hours from canada and arriving at 10am they wouldn't accommodate me for a room. they had plenty but the maids...

Thank chasles22
Rocio A, Director of Sales at Time Suite, responded to this review

Dear Chasless 22 : Thanks for posting your comments in Tripadvisor. We are glad to hear that this is the third opportunity you come to Time. Regarding the time you got the suite, please let me know as soon as you come back to Santiago your arrival time, in order to coordinate the delivery of your apartment. Kind regards, Rocío...

Miami, Florida, United States
Reviewed 4 September 2013

This hotel needs an overhaul urgently if it wants to keep attracting good guests. One day of last week where I stayed in a room in the 13th. Floor, I was taking a shower and at the moment that I was shampooing my hair, the hot water stop running. The reader has to realize that Santiago is in the single...

Thank DAAF44
Rocio A, Director of Sales at Time Suite, responded to this review

Dear Daaf44 : We feel really disappointed about your stayed in Time. We really dont have oftenly this kind of experiencies. We would like to revert this situation, so we will contact you directly in order to talk and see how we can compensate this bad time. Kind regards, Rocio Aguilar

Reviewed 25 July 2013 via mobile

1st night - It was 5:30PM and the apartment was a mess. We had to call the front desk to ask for housekeeping service. The shower is really tiny and uncomfortable. 2nd night - Again, we got in to the apartment and it was a mess, no housekeeping yet and we had to exit the room so the maid could...

1Thank GodoyX
Rocio A, Director of Sales at Time Suite, responded to this review

Dear Godoy : We feel really upset about your experience at Time. We already pick up all your suggestions in order to improve the points mentioned. Please if you come back to Santiago, we will feel really thankfull if you give us a second opportunity to receive you again!. Kind regards, Rocio Aguilar

Reviewed 29 June 2013

Quiet place, walking distance to metro station and restaurants. Great staff..but bad distributed layout. Insanely small bathroom and tube. Even though room was more apart hotel like, with kitchen, separate rooms for two beds and also living...well, it was not really comfortable. They do not have restaurant. I knew it before hand, and they deliver breakfast (included) to your room,...

Thank hyperion9287
Rocio A, Director of Sales at Time Suite, responded to this review

Dear Hyperion, We went through your comments, and we feel really upset reading that even your stay was not bad, was not as good as could be. We taked note of all the sugesstions made in order to improve. Please feel free to contact me in case you are planning to come back to Santiago in the near future, so...

Dublin, Ireland
Reviewed 26 May 2013 via mobile

The neighborhood is safe but a little boring. Not many restaurants etc nearby but the metro stop is a short walk. Starbucks a few doors down, we didn't have breakfast included so this was our only option or buy something in the small shop around the corner. I think it's a more business orientated place. The staff were friendly and...

Thank finestireland
Rocio A, Director of Sales at Time Suite, responded to this review

Dear Mr. Finestireland, Thank you for staying at Time during your last visit to Santiago and for sharing your comments. Our three buildings are strategically located to provide our guests of a quiet and safe environment yet at a stone´s throw away from Apoquindo Avenue, house of business and entertainment venues in Las Condes. Please visit our web page for...

New York City, New York
Reviewed 18 May 2013

When my company's travel agency presented me my hotel options in Santiago I was skeptical about Time Suites. At first, most aparta-hotels in Santiago tend to be let's say a "shoe box". Secondly, most aparta-hotels in Santiago are terribly maintained and sanitary conditions are very questionable. My experience at the Time was quite good but still needs improvement in several...

Thank Fernando G
Rocio A, Director of Sales at Time Suite, responded to this review

Thank you for posting your experience at Time. All your comments and suggestions will be considered in order to improve our service. We hope you can give us the opportunity to welcome you back in the near future, and have the chance to show you all our efforts. Kind regards, Rocío Aguilar.

Santiago, Chile
Reviewed 30 March 2013

Booked for a week and had to leave after the first night. Only good thing is location. Apartments are very little, aged, dirty and not well maintained (doors don't close, wood floors chipped, AA and refrigerator make noises etc). We booked via a web site, and pictures presented are NOT congruent with real rooms. Master bedroom was so tiny that...

1Thank Cami2011
Rocio A, Director of Sales at Time Suite, responded to this review

Dear Cami, Thank you for posting your experience at Time. We are really sorry and disappointed for not reaching your expectations. We will wok on all the items named, in order to improve. Hope you can give us the opportunity to welcome you back in the future,in order to show you our improvements. Kind regards, Rocio Aguilar

Pinjarra, Australia
Reviewed 15 March 2013 via mobile

Stayed here for a week and enjoyed it. The location is great. Rooms comfortable and clean. Price very good for the area. One thing that annoyed me was the constant interruptions from cleaning staff. There is no do not disturb sign for the door so during an afternoon sleep to recover from jetlag I was woken 3 times by the...

Thank kiaorabro1
Rocio A, Director of Sales at Time Suite, responded to this review

Dear Kiaorabro : Thanks for the comments posted about Time. We are really pleased to know that you enjoyed your stay. Anyway, we will work in the point of the cleaning interruptions in order to avoid them in the future. Kind regards, and we hope to received you again in the near future. Rocio Aguilar.

181 photos of this hotel

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Room/Suite (43)
Dining (27)
Bathroom (9)
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Pool/Beach Area (3)
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Management photos: Courtesy of the property manager

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Dining (2)
Room/Suite (4)
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  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Golf Course
  • Pool
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Spaces to relax and plan your business. It is time for you: discover the space and comfort of our 101 suites and apartments, where ease, wellbeing, and connectivity will be the protagonists of your stay. Also enjoy an incomparable location in an exclusive area of El Golf, Las Condes. ... more   less 

Additional Information about Time Suite

Address: Callao 2988 | Las Condes, Santiago 7550274, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $138 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Time Suite 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Time Suites (Time Suites And Apartments) Hotel Las Condes
Chile Apartments
Hotel Style:
#18 Spa Hotel in Santiago
#19 Family Hotel in Santiago
#31 Luxury Hotel in Santiago
#31 Romantic Hotel in Santiago
#41 Business Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Time Suite staff and other travellers.
14 questions
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Questions? Get answers from Time Suite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floor room always to get better moutains view”
 of 5 bubbles , 12 Aug 2016 | Read review
“Some of the room has terrace.”
 of 5 bubbles ATravel301, 22 Jun 2016 | Read review
“don't miss the little roof top pool”
 of 5 bubbles tomnNW4, 22 Feb 2016 | Read review
“try to stay as high as possible”
 of 5 bubbles G-normalguy, 9 Nov 2015 | Read review
“The views are better on the higher floors.”
 of 5 bubbles regifamr, 19 Sep 2015 | Read review
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