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Hotel Windsor Suite

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104 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Reviewed 3 weeks ago via mobile

Went here recently for business with a group of different people and we were treated really bad. Despise we have booked and paid for our reservations,staff were extremely rude! We demanded to talk to the manager and the staff said they didn't care and denied calling him. Some people of the group were different culture people (Brazilian and Peruvian Rainforest)....

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Thank alberto e
Macae, RJ
Reviewed 10 January 2015 via mobile

The furniture needs replacement, breakfast is simple, but enough to a fast trip and the beds are comfortable. The best thing is a location, near lastarria, cerro santa lucia, downtown and metro. It's safer and it's possible to do a lot of things by foot.

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1Thank VitorMarcelino
Viña del Mar, Valparaiso, Chile
Reviewed 25 July 2014

Windsor Suites did not respect my reservation, made through booking.com. Instead of apologizing for their overbooking, they first claimed not to have been notified, then even insulted me saying that my credit card had been refused. Fortunately I found another hotel nearby, but if you are not prepared to spend a night in the cold and dangerous streets of Santiago...

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2Thank Oliver S
Copiapo, Chile
Reviewed 20 June 2013

The hotel definitely needs renovation. The beds are large, but the furniture needs renewal. The restaurant of the hotel is oldie, but not goldie, although the breakfast is pretty ok. The place is quite clean, no need to worry about any living, crawling creatures :). Despite all these, the scenery is beautiful, the hotel being located just across the Santa...

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2Thank Leti1979
Palma de Mallorca, Spain
Reviewed 6 October 2011

This hotel was perfect for me. I was on a working trip in Chile and had seen the hotel before leaving for Easter Island. I had liked the rooms so much I wanted to stay at the hotel when I returned to finish my business in Santiago. The room was comfortable, very spacious and I loved the enormous terrace. The...

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1Thank BelindaS3
New York City, New York
Reviewed 7 August 2011

In some sense, this hotel is in a great location: it's located between between the Barrio Lastarria district and Cerro Santa Lucia park and viewpoint and just a couple of minutes walk from the cafés of Bella Artes. It's also a couple of minutes walk from a metro stop on the red line. Unfortunately, the hotel is also situated right...

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4Thank Trevor_Johnston
Durham, North Carolina
Reviewed 17 July 2011

So while the overall location is near a metro and the historic area, the actual hotel is in a dark and sketchy alley. Honestly, it doesn't seems safe after dark. during the day is fine to walk around but after dark is an issue. The rooms are really dingy. I don't think they have been renovated. Ever. Our room had...

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Thank Elephant1017
Van
Reviewed 30 November 2010

I traveled here with a large group. The rooms are fairly average and dated. You get what you pay for. One positive note is the location. It is close to public transit and next to the Santa Lucia hill. There are also lots of shops and restaurants near the hotel. I would recommend this hotel if you are traveling on...

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Thank marcudgal
Melbourne
Reviewed 26 October 2010

Look its not a 5 star hotel and you get what you pay for. The staff were very helpful. It can be a bit moisy as it is above the road tunnel exit but I found it to be OK. Bathroom was a bit ordinary and the room had a bit of a hairdressing smell which was unusual. The location...

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Thank hotairwolfie
Helsinki, Finland
Reviewed 11 October 2010

Best thing in this hotel is its location - just off the main road Higgins, at the foot of the green St.Lucia hill in the downtown arty Bellas artes quarter, with lots of inviting small cafés and restaurants round the corner and, as the locals say, a "European" feel. You are at walking distance to many sights and to the...

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Thank Travelling_My

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Meeting Rooms
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Windsor Suite located in Victoria Subercaseaux 65, Santiago Centro in the Barrio Lastarria the east side of Cerro Santa Lucia, monument of great historical importance where it was founded the city of Santiago in 1541. The Hotel Windsor Suite consists of spacious rooms and apartments of 2 rooms, rooms for meetings, events, seminars and training. We have restaurant service and dining. We are close to commercial Civic Center and places of tourist, such as attractive: Museum of Fine Arts, Forest Park, St. James Cathedral, Municipal Theater, San Francisco Church, craft centers (lapis lazuli) Indian Arts and major museums the city. At 300 meters from the Central House of the Catholic University Diego Portales Convention Center and two major stations of the Metro de Santiago (Catholic University and Fine Arts) ... more   less 

Additional Information about Hotel Windsor Suite

Address: Victoria Subercaseaux 65, Santiago, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Santa Lucia
Price Range: $71 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Windsor Suite 3*
Number of rooms: 27
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Windsor Suite staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with balcony, because you can see the Santa Lucia Hill... and you can smoke as well. Although it is toward the street, you won.t be disturbed by noises.”
 of 5 bubbles Leti1979, 19 Jun 2013 | Read review
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