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Mercure Santiago Centro

0.6 km from Santiago centre
  • Free Wifi
  • Breakfast included
  • Pool
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Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE US$3 US$105*US$102*View Deal
US$105*View Deal
US$105*View Deal
Avenida Libertador Bernardo o'Higgins 632, Santiago 8330066, Chile
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    Traveller rating
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    All reviews national library santa lucia metro station walking distance great location central location multi gym plug sockets the wi fi connection breakfast buffet a bit tired pool deck free weights the hotel's restaurant atacama desert two double beds nice breakfast would recommend this hotel to anyone mini fridge water temperature
    Reviewed yesterday

    We stayed for a total of 4 nights here, at the beginning and end of our Chile holiday. The rooms are spacious and modern. Bathrooms clean and well equipped. The buffet breakfast was generally good and varied. Staff were helpful and accommodating e.g. ordering taxis...More

    Helpful?0
    Reviewed 6 days ago

    Generally Mercure hotels is one of our favoured brands when travelling internationally Always rates themselves 4 stars but in reality range from 3 to 4 stars This hotel is more towards the 3 star based on our aging room, no coffee/tea facilities, small bathroom &...More

    Helpful?0
    Response from Mercure S, General Manager at Mercure Santiago Centro

    Dear Mr. Darrel J, I thank you for share your opinion with us. I would like to comment that we are remodeling our rooms. Currently we have 6 floors remodeled and the others are within our work plan for that year. Also we have as...More

    Reviewed 1 week ago

    With a broken toilet, noisy air con, towels with holes and the restaurant staff demanding tips, is not expected from a Mercure Hotel. An explanation from the air con technician and an apology from the General Manager was not enough... Stay away.More

    Review collected in partnership with HP Windows 10
    Helpful?0
    Response from Mercure S, General Manager at Mercure Santiago Centro

    Dear Mr. Valdemar A, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures...More

    Reviewed 1 week ago via mobile

    Right where you'd want to be, within walking distance of many of the sights of Santiago, the Mercure is a lovely hotel. Superior rooms have been recently renovated and are large and comfortable. Try to get a room facing the Theatre (front of the hotel)...More

    Helpful?0
    Response from Mercure S, Manager at Mercure Santiago Centro

    Dear Toqiz, We very much appreciate your comments regarding your stay at the Mercure Santiago Centro. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous...

    Reviewed 3 weeks ago via mobile

    Excellent hotel in the centre of this fabulous city. Good free WiFi is a bonus. There is a lovely pool area on the 5th floor which is a nice place to spend a summers afternoon. Breakfast is OK and there is always something for everyone....More

    Helpful?0
    Response from Mercure S, General Manager at Mercure Santiago Centro

    Dear Mr. Paul D, Thank you for sharing your kind opinion on Trip Advisor, I am very pleased to hear that we provide you with a pleasant stay at Mercure Santiago Centro, it is very good to know that you enjoyed our establishment and services....More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
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    Photos
    Hotel & Grounds (58)
    Room/Suite (51)
    View from Room (41)
    Bathroom (40)
    Nearby
    Nearby Restaurants
    Cafe Colonia
    216 reviews
    .21 km away
    Hotel Galerias
    59 reviews
    .22 km away
    Cafe San Isidro
    38 reviews
    .12 km away
    Da Dino
    31 reviews
    .12 km away
    Nearby Attractions
    Cerro Santa Lucia
    14,122 reviews
    .30 km away
    Municipal Theater (Teatro Municipal)
    568 reviews
    .30 km away
    National Library (Biblioteca Nacional)
    492 reviews
    .04 km away
    San Francisco Church
    746 reviews
    .24 km away
    Questions & AnswersAsk a question
    hobbit_8
    Hi We would like to know of your pick and drop facilities to and from the international airport please . we are 4 adults booking 2 rooms. hobbit8
    18 December 2016|
    Answer Show all 4 answers
    Response from Mercure S | Property representative |
    Good day from Mercure Santiago! We can make the reservation with our supplier, and send you the cost and details. In order to book the transportation service, we need your flight Information with arrival. Kind regards... More
    1
    Vote
    Google Translation
    WilloTheKing
    We arrive in to Santiago airport at 9am, what is easiest/cheapest way to get to the hotel? Is early check in available or storage for luggage? Thanks
    11 August 2016|
    Answer Show all 3 answers
    Response from Barbara C | Reviewed this property |
    We took a taxi. Get a pre-paid ticket for a taxi inside the airport. Do not take a taxi from the street. The hotel is used to having international passengers arriving at all times and will accommodate if a room is... More
    2
    Votes
    Bazzawombat
    Can the Hotel purchase tickets for us on a public bus from Santiago to Valparaiso?
    23 September 2015|
    Answer
    Response from GustavoPerezFO | Property representative |
    Dear Guest. I suggest buying the tickets directly on the bus station, there is one that connects directly to a subway station and is very easy to do. We will gladly give all the necessary information for you to purchase... More
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room at the front of the hotel if you want a view of Santiago and not the flats behind the hotel"
    SummerseatSally, 1 day agoRead review
    "Call the hotel ahead of arrival and arrange for pick-up from the airport."
    S I, 2 months agoRead review
    "rooms on the top floors give a nice city view.."
    gypsy039, 2 months agoRead review
    "Get a renovated room at the back of the hotel on a high floor."
    LTP-BCC, 3 months agoRead review
    "Get one facing the St Lucia park. Nice views across the city."
    LesB4, 5 months agoRead review
    "Ask for a room on the front"
    Jackie B, 7 months agoRead review
    "Rooms are very dark poor lighting Internet very bad on higher floors so chose a room low down"
    Claragreed, 7 months agoRead review
    "request a high floor room"
    Francis P, 8 months agoRead review
    "Ask to be overlooking the city."
    Mr_Nomad, over a year agoRead review
    "Loud street. The higher up the better."
    latvianinexile, over a year agoRead review
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