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Casa Gangotena

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643 Reviews from our TripAdvisor Community

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Showing 516: English reviews
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Kitchener, Canada
Reviewed 2 days ago NEW

Stayed for 2 nights in a hotel which reminded me of colonial times where the hotel is draped in white against the dirt and grim of the street. The flowers and décor were very welcoming. The staff helped us out and were very friendly.

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Thank TheFranticDancer
Surrey
Reviewed 1 week ago

When you enter this hotel you see style and decor that is designer lead. Lovely welcome, lovely scent of fresh flowers, staff in abundance all well dressed and eager to help. Only disappointment is the service in the small bar. On all the occasions we used it there was a long wait. Nothing that training will not sort out. Booking...

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Thank NigelM89
Lewes, United Kingdom
Reviewed 1 week ago

This elegant building exudes class as well as welcome from the moment you step into the stunning lobby. The staff were among the most helpful, welcoming and warm I have come across anywhere in the world. Nothing was too much trouble for any of them, whether sorting out a crumpled dress, suggesting AND supplying remedies for any hint of altitude...

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Thank Juliet N
Rock Creek, Ohio
Reviewed 1 week ago

Fabulous hotel in old city. Great location. Beautiful interior and exquisite flowers every where. All staff were very efficient and helpful. The restaurant is really excellent but dinner service on the slow side.

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Thank Mary C
Budapest, Hungary
Reviewed 1 week ago via mobile

This hotel and its dining room are fashionably European in every respect. The service is top notch, the linens and flowers lend elegance, and the decor and food is excellent. We are from Miami and would love a romantic long weekend in Quito, but only at the Casa Gangotena. We would accept no less and it would be difficult to...

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Thank Dodger29
Madrid, Spain
Reviewed 2 weeks ago via mobile

Casa Gangotena is probably the best option in Quito combining luxury, service and location. Staff is great, decoration superb, very fine restaurant. A very rounded proposition at European prices. It is located at Plaza San Francisco, quiet but at the very center of the city. Penthouse is to die for!

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Thank Vitoria4
San Francisco
Reviewed 3 weeks ago

I am not a professional reviewer, and this is just my opinion. This rating of "excellent" will only apply to the hotel, where my wife and I stayed for three nights on two different occasions. My comments about the restaurant will be shown at the end of this review. First of all, the location of the hotel could hardly be...

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Thank apiquet
Juan David E, Manager at Casa Gangotena, responded to this review

Dear apiquet Hope you had a safe trip back home. Among all the comments that we received every day, yours give us many opportunities to improve our service and I would like to thank you for let us know where we should focus our attention. Please accept our apologies if you felt our service at the restaurant was precarious, certainly...

Rio de Janeiro, RJ
Reviewed 3 weeks ago via mobile

Pricey but worth it everything's so beautiful try to stay for a night great location the bathrooms are fantastic don't bother asking for a late check out they want to charge you a lot but still glad we stayed felt like royalty

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Thank Welltraveled303506
Juan David E, Manager at Casa Gangotena, responded to this review

Dear Welltraveled303506 Thank you very much for your kind review about our Hotel. Please think about us if you come back to Ecuador, we will be delighted to welcome you again at Casa Gangotena. Warm regards Juan David Echeverria

Bristol, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed for a total of 4 nights over 3 separate occasions, and enjoyed every minute. You feel at home as soon as you walk in: the staff are very attentive , the courtyard is exquisite with an abundance of fresh cut flowers and orchids giving you the sense of a 1920's palm court. The breakfast room is light and...

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Thank Carly M
Juan David E, Manager at Casa Gangotena, responded to this review

Dear Carly M Thank you very much for you kind review. It will be an honor for us be you hosts aging in the near future, please let us know your particular interests and we might help you to plan for next adventure in Ecuador. Warm regards. Juan David Echeverria

Davis, California
Reviewed 4 weeks ago

Casa Gangotena topped our hotel stays from our most recent South America expedition. It is no wonder it has earned its place among top hotels in the world. The setting is spectacular on the Plaza de San Francisco. We were welcomed by extremely friendly staff and that carried over to our entire stay, from bartenders to doorman. We were (pleasantly!)...

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Thank RHooperCA
Juan David E, Manager at Casa Gangotena, responded to this review

Dear RHooperCA Thank you very much for taking your time and share your experience at Casa Gangotena with all Tripadvisor community. I’m delighted to know that we contributed to make your adventure through South America a wonderful experience. We all are glad that you had enjoyed your stay at our property and our new personal tour of the San Francisco...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Situated in a newly-restored historic mansion overlooking Plaza San Francisco, the three-story Casa Gangotena harbours 31 rooms, a showcase of eye-catching style, contemporary design, antiques, fine furnishings, modern technologies and quintessential comfort. ... more   less 

Additional Information about Casa Gangotena

Address: Bolivar Oe6-41 y Cuenca, Quito, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $468 - $987 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Gangotena 4.5*
Number of rooms: 31
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Quito
#1 Luxury Hotel in Quito
#1 Business Hotel in Quito
#1 Family Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Casa Gangotena staff and other travellers.
6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front facing rooms especially 208 is lovely”
NigelM89, 15 Apr 2017 | Read review
“They are all different, but lovely with great views”
180julietn, 14 Apr 2017 | Read review
“Room 212 has wonderful paintings on the entire walls.”
  • Room 212
  • Room 212
  • Room 212
  • Room 212
apiquet, 1 Apr 2017 | Read review
“Rooms overlooking the plaza are amazing. noise is not an issue.”
RHooperCA, 22 Mar 2017 | Read review
“Ask for a room overlooking the courtyard garden. They are quiet and airy.”
17victoriah, 18 Mar 2017 | Read review
5 of 5