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JW Marriott Hotel Quito

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JW Marriott Hotel Quito
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1,488 Reviews from our TripAdvisor Community

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Showing 1,144: English reviews
New York City, New York
Reviewed 3 July 2015 via mobile

Here is the key to the place you know exactly what you are getting. Clean rooms, good food, very safe, decent location, everyone very professional and bilingual. The Mexican and the steak Restaurant were good. I would have liked to have seen an Ecuadorean restaurant but cest la vie. We came two days early for a Galapagos trip and stayed...

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Helpful?
2Thank Voldar15
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Voldar15, We thank you so much for your wonderful review. We are happy that you enjoyed your stay with us and that you found our hotel to be a great accommodation for yourself, your wife, and your 2 children. Thank you for trying Don Porfirio and La Hacienda restaurants; were you able to try Bistro Latino? We offer Ecuadorean...

Lucerne Valley, California
Reviewed 1 July 2015

We stayed two nights before traveling to the Galapagos and one night after. Our room had a large soaking tub and separate shower. Large very comfortable room with excellent beds. It is just what would be expected for a JW Marriott. The large long stem rose arrangements around the hotel were picture perfect and I had to take pictures of...

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Helpful?
1Thank Karen T
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Karen T, Thank you for your positive review. We are really happy that you enjoyed your stay and that we succeeded your expectations. It is great that you relaxed and rested in our rooms, they are pretty big and comfy. What was your favorite rose arrangement? Personally, I love the big lobby display next to The Exchange, the roses...

Alma, Arkansas
Reviewed 1 July 2015

This is exactly what you would expect of a JW. Wonderful and varied breakfast buffet, great beds. But the thing that will stick in my memory is all the beautifully arranged roses everywhere in the hotel. Until this trip I had no idea Ecuador was a huge exporter of roses---but these aren't the ordinary ones we are used to, these...

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Helpful?
1Thank cclark922
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear cclark922, We are so joyful to read your nice comments. It is great that even if you stayed with us for a short time, you were able to try our amazing breakfast buffet and walk around to find our magnificent roses arrangements. Did you know in Ecuador we produce around 300 types of roses? We have any color you...

Johns Creek, Georgia
Reviewed 1 July 2015

We stayed at JW Marriott 2 days before our cruise to the GALAPAGOS and 2 days after our cruise. The staff was so helpful and accommodating. They stored our luggage that we were not taking on the ship for us for the week. We went to the ANDES after the cruise and needed warm clothes that we took in another...

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1Thank bonnie729
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear bonnie729, Thank you for your great review! Did you enjoy the Galapagos? It is an amazing place! Of course, our associates are always willing to go above and beyond for our guests. So happy you tried out Zumay Gym&Spa and our restaurants, which restaurant did you try? We love that you have enjoyed your time in the middle of...

Old Brookville, New York
Reviewed 30 June 2015

Best hotel in Quito, very good service, close to several restaurants worth to visit ( ask concierge) Heated outdoor pool and spa give you opportunity to relax after the day exploring the Old City and Equator.

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Thank vernikov
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear vernikov, We are really grateful for your wonderful review. Thank you for taking your time to write about JW Marriott Quito. We are so excited that you could enjoy our pool late in the afternoon, it is so refreshing. Were you able to try any of our massages? We absolutely love the “Perfect Fusion” massage! We see you mention...

Seattle
Reviewed 30 June 2015

Stayed here for a short stay in April researching a group trip for 2017. The hotel was a very typical JW. Service was fine. My only regret was that i didn't stay closer to the historic center of town. Twice when i was out walking the neighborhood, i was stopped by people warning me about pickpockets and robbery in certain...

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Helpful?
Thank bjcilley
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear bjcilley, Thank you for your comments; we are glad you liked our hotel and service. Since we are located in Quito’s famous Amazonas avenue, we are surrounded by a transited street and therefore, there are a lot of people. However, there is no need to feel unsafe; you just need to be cautious like in any other big city...

South America
Reviewed 24 June 2015

I LIKE THIS FRANCHISE, in 80 countries visited , many times try to find this hotel THE staff is great, the travel agency specially DAVID NAVEDA very nice the guest service people, the spa are very nice it is a safe area and meet the standard of the JW Marriott hotels taxis around the city are cheap go and ask...

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Thank VENEZUELANMD
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear turistadeccs, Thank you for taking your time to write a review for our hotel, we are delighted to read your positive comments. It is amazing that you have visited so many countries! Was this your first time in Ecuador? It is a wonderful place, isn’t it? We will for sure let David, our front desk agents, and our Facebook...

Port Coquitlam, Canada
Reviewed 23 June 2015

The JW Marriott Hotel in Quito is a first class hotel in the heart of Quito and within walking distance to parks and shops. It is also a 10 minute walk to the local craft market. The hotel is beautifully designed with large well appointed rooms, indoor waterfalls, free form heated pools, excellent restaurants and bars. The staff are all...

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2Thank 2morrows
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear 2morrows, Thank you for your kind words, we are glad that you enjoyed your stay with us and that you were able to visit our surrounding parks and cultural sites. We love that you describe so many areas of our hotel; were you able to try all of our restaurants? The Exchange bar is awesome at night, isn’t it?...

Exeter, New Hampshire
Reviewed 21 June 2015

This hotel was great and a good place to stay before and after our trip to the Galapagos. It was not quite as plush as some of the JW Marriotts we have stayed at but still very nice. Excellent pool, well appointed rooms, 4 restaurants, good location close to Marsical district. Cab ride was $8 to Old Town. Only reason...

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1Thank SusanfromSTL
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear SusanfromSTL, Thank you so much for your positive feedback. We are glad you enjoyed our facilities, including our refreshing resort-like pool and various restaurants; we are happy to let you know we are currently under a room renovation process that will give a whole new image to our hotel. Furthermore, yes, we are really close to the Mariscal District,...

Alta Loma
Reviewed 21 June 2015

I arrived to the jw marriott around 10 p.m. I was there for a celebrity xpedition cruise to the Galopagos. The rooms were very spacious, the beds very comfortable, and the bathroom had both a shower and a soaking tub. Breakfast in the bistro every morning was a great way to start the day. The pool is fabulous and the...

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1Thank cat330
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear cat330, Thank you for your kind words about our property. We are so happy you had a great time during your stay and that you could make the most out of our various facilities. At our hotel, we do our best to provide our guests with the highest quality service and therefore, we are glad you notice our fabulous...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $235 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Business Hotel in Quito
#4 Family Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
41 questions
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Downingtown, Pennsylvania
Hilton Head Island, SC, USA
Orlando, Florida
11 months ago
Lima, Peru

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Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request mountain view on high floor.”
  • Outside our window.
 of 5 bubbles DrJeffNY, 22 Feb 2017 | Read review
“Mid-range to luxury type rooms in this exquisite hotel.”
 of 5 bubbles sheilazanis, 21 Feb 2017 | Read review
“dont get view overlooking car park”
 of 5 bubbles davidlurg, 20 Feb 2017 | Read review
“View of the nice pool is a plus.”
 of 5 bubbles 3opinionnow, 19 Feb 2017 | Read review
“Rooms facing south get more of the vast city view! Good stuff”
 of 5 bubbles Derekanddoc, 13 Feb 2017 | Read review
5 of 5