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Sheraton Quito

1,203 reviews
#6 of 116 Hotels in Quito
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Traveller (221)
Room & Suite (71)
Dining (13)
Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(20 reviews)
“four points”(9 reviews)
“soccer stadium”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star Hotel
All hotel details
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Reviews (1,203)Write a Review
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306
131
21
8
5
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All reviewsthe club loungefour pointssoccer stadiummall across the streetmajor shoppinglarge mallbusiness districtchoose this hotelexcellent hotelbusiness triproom service isbreakfast buffetthe hotel is cleanexcellent stayupgraded to a suiterooms are comfortablelate check
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1 - 5 of 471 reviews
Reviewed 3 days ago via mobile

Hotel a centrally located just a few minutes walk from a major shopping mall and the stadium. Staffing is always so hospitable. We had an issue and had to leave a day early the manager was more than happy to accommodate us without any incidental...More

Thank vernonexit
Response from sheUIO, Manager at Sheraton QuitoResponded yesterday

Dear vernonexit, Thank for writing this amazing review about our hotel. It's great to read that you had a fantastic experience and that you felt the warmth of our service and enjoyed everything our hotel has to offer. We certainly hope to see you back...More

Reviewed 1 week ago via mobile

My wife and I enjoyed a 6 night stay before our trip to the Galápagos Islands. Our room was in the club level. The entire staff were always smiling and greeting you. They would go out of their way just to open a door for...More

Thank Gary and Linda V
Reviewed 4 weeks ago

I always try to stay at the Sheraton Quito when in Ecuador. The hotel is well run, the service competent and friendly. The only comment I can make is that the city was quite cold and the room's AC is for cool only. The hotel...More

Review collected in partnership with this hotel
1  Thank DutchBostonTraveller
Response from sheUIO, Manager at Sheraton QuitoResponded 3 weeks ago

Dear DutchBostonTraveller, Thank you for your preference in our hotel. It's great to read that you always try to stay with us. We certainly hope to see you back again on your next visit to Quito! Regards, Michel Thorin General Manager

Reviewed 4 weeks ago

We stayed in rooms that were to have two queen beds. Instead we got 2 double beds, but everything else about the room and the stay were perfect. The only drawback about the hotel is that it is further from the center than other hotels....More

Thank RocketrobMiami
Response from sheUIO, Manager at Sheraton QuitoResponded 2 weeks ago

Dear RocketrobMiami, Thank you for your review and for letting us know that you had a good stay and you enjoyed our Fitness Sheraton. For our team is very important to know that we met your expectations and that you recommend us as to every...More

Reviewed 8 January 2018

Me and my girlfriend had a wonderful stay at the Sheraton Quito. The staff was extremely attentive and the room was very comfortable. The only reason I'm giving the hotel a 4 star review is because of the fact that they suggested an expensive tour...More

Review collected in partnership with this hotel
Thank ericksv2
Response from sheUIO, Manager at Sheraton QuitoResponded 12 January 2018

Dear ericksv2, Thank you for your review and for letting us know that you had a good stay and that you enjoyed everything Sheraton Quito has to offer. We will review our tours quality in order to improve our service. We certainly hope to see...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$194 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Quito
#2 Luxury Hotel in Quito
#10 Family Hotel in Quito
#12 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$194 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Quito
#2 Luxury Hotel in Quito
#10 Family Hotel in Quito
#12 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (221)
Room & Suite (71)
Dining (13)
Questions & Answers
Ask a question
PickyAboutHotels
10 February 2018|
Answer
Response from mariaeL3157AL | Reviewed this property |
Shuttle to/from airport are available
0
Votes
connie j
20 April 2017|
AnswerShow all 4 answers
Response from sheUIO | Property representative |
Dear connie j, Quality Assurance Manager We have transportation to the airport with a fee. If you wish to coordinate it you can contact us anytime o request it at your arrival. Best regards, Carolina Vera B.
0
Votes
mkeklund12
7 April 2017|
AnswerShow all 4 answers
Response from sheUIO | Property representative |
Dear mkeklund12, The main stop is about one block away from the hotel. Have a nice day! Carolina Vera Quality Assurance Manager
0
Votes
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Room Tips
"Blackout blinds in the rooms"
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"Not really a family type hotel. Ideal for business travellers"
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"On the 10th floor there is breakfast and then food, beer and wine available just about all day, plus a living..."
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"Strongly suggest a club level room"
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