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NH Collection Quito Royal

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Traveller (219)
Room & Suite (159)
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Overview
  • Excellent54%
  • Very good38%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“radisson hotel”(11 reviews)
“breakfast buffet”(24 reviews)
“business trip”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from NH Collection Quito Royal
Special Offer: GET UP TO 25% OFF!
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Offers from NH Collection Quito Royal
Special Offer: GET UP TO 25% OFF!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (850)
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Traveller rating
190
154
29
7
8
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190
154
29
7
8
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1 - 5 of 388 reviews
Reviewed 1 week ago

Very noise hotel and the staff was very difficult to acknowledge the needs of guests. We moved several times during our stay and they always tried to charge more for a ridiculous room upgrade even though all rooms looked alikeMore

Review collected in partnership with NH Hotels
Thank Zabb2014
Response from NHCQ-GuestRelations, Guest Relations Manager at NH Collection Quito RoyalResponded 4 days ago

Dear Mr. Zabb, Thank you for taking the time to share with us your important feedback about your experience in our Hotel and we are very sorry to find out that we did not met your quality and service expectations for this stay. We want...More

Reviewed 1 week ago via mobile

When I couldn't get my door open, the front desk immediately sent a person back up with me to open the door. One had to push handle up, not down. They include 11% service fee on the bill so don't leave a tip for housekeeping...More

Thank mtn1moma
Response from NHCQ-GuestRelations, Guest Relations Manager at NH Collection Quito RoyalResponded 4 days ago

Dear Guest, Thank you very much for sharing with us such a great feedback; we are pleased to know that you had a memorable experience in our Hotel and that you enjoyed our colorful and complete breakfast, our nice location, and moreover, our friendly and...More

Reviewed 3 weeks ago via mobile

So nice to have a quiet respite after a day traveling from cusco. Big rooms, service perfect, laundry service totally reasonable. We loved this place. Lots of small places to eat all around it. This is the place to stay for a few days.More

Thank Tim C
Response from NHCQ-GuestRelations, Guest Relations Manager at NH Collection Quito RoyalResponded 3 weeks ago

Dear Mr. Tim, Thank you for sharing your nice feedback with us; we are happy to know that you had a pleasant time in our Hotel and that you enjoyed our comfort, our services and our centrar location. It would be a pleasure to welcome...More

Reviewed 4 weeks ago

This is a wonderful hotel centrally located in Quito. Lots of restaurants and historic sites to visit in the area. Thoroughly enjoyed my 2 1/2 days there and am planning on returning. This time will be for pleasure.More

Thank Susan N
Response from NHCQ-GuestRelations, Guest Relations Manager at NH Collection Quito RoyalResponded 4 weeks ago

Dear Mrs. Susan, Thank you for sharing your great feedback with us; we are thrilled to know that you had a wonderful stay with us and that you enjoyed of our central location. Service is our passion and we are happy to find out that...More

Reviewed 5 weeks ago

Very good experience. Service is really good, very attentive and follow up on all queries. Breakfast is great rooms are very clean, comfortable and very quiet. I especially liked the noiseless elevator. Lots of restaurants within walking distance. Excellent value.More

Review collected in partnership with NH Hotels
Thank Wyatt H
Response from NHCQ-GuestRelations, Guest Relations Manager at NH Collection Quito RoyalResponded 4 weeks ago

Dear Mr. Wyatt, Thank you for sharing such a great feedback with us; we are thrilled to know that you had an excellent experience in our Hotel and that you enjoyed our comfort, our delighting breakfast, our facilities, and above all, the welcoming and attentive...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$89 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Quito
#12 Luxury Hotel in Quito
#12 Family Hotel in Quito
#13 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Quito
#12 Luxury Hotel in Quito
#12 Family Hotel in Quito
#13 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (219)
Room & Suite (159)
Dining (56)
Amenities (28)
Business Centre & Event Rooms (1)
Questions & Answers
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Noel B
14 October 2017|
Answer
Response from NHCQ-GuestRelations | Property representative |
Dear Mr. Noel, Thank you for contacting us, about your question, there will no problem for us to keep your luggage store until you are back from your trip, this service is complimentary. We want you to enjoy your visit in... More
0
Votes
Ckrenzel
14 June 2017|
Answer
Response from NHCQ-GuestRelations | Property representative |
Dear Guest, We hope to have the pleasure to welcome you during your visit in Quito! About your questions: 1. No, our parking is inside our building, 5 floors underground. 2. It is a garage. 3. Sadly we won´t be able... More
0
Votes
Rico L
4 November 2016|
AnswerShow all 4 answers
Response from NHCQ-GuestRelations | Property representative |
Dear Mr. Rico, Thank you for contacted us, about your question, we have private taxis available to pick you up from the airport, this has a cost of 35.00 usd. up to three people; in order to arrange this service please... More
0
Votes
Room Tips
"rooms on higher floors may be quieter; ask for room NOT facing front of hotel for better view."
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"Ask for higher floors to see the Andes mountains"
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"Better view high up"
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"I had a room with a jaccuzi bath/shower. Required 2 steep steps to get in or out of. dont take that option..."
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