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Hotel Dann Carlton Quito

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Traveller (161)
Room & Suite (66)
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Certificate of Excellence

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Certificate of Excellence
!Cool, elegant and classic! Quito is the capital of Ecuador has the largest and best-preserved historic center in Latin America; it´s the second highest capital in the world with an elevation of 2,850m above sea level. Its heritage treasure houses Churches, Museums and Cultural Centers. The Hotel is located in the heart of the financial and business center. It is close to the main shopping centers such as Quicentro, United Nations Avenue, Atahualpa Olympic Stadium and just two blocks from La Carolina´s Park. The hotel has 210 rooms, swimming pool, gym, restaurant, bar and 12 meeting rooms for corporate and social events with capacity up to 1100 people.
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Property amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Sauna
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Classic
HOTEL CLASS
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Hotel packages

Location

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749Reviews
240Photos
9Q+A
66Room tips
Traveller rating
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Popular mentions
Pros: Close to restaurants Large Rooms Clean/spacious lobby Mini-Bar Clean Rooms Close ( 1/4 mile ) from large shopping ctr./supermarket Pleasant staff with help if you ask Cons: Had trouble getting hot water/repaired by hotel Not close to old town and sights but close to large
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Hotel's Favourite
Stayed at this fine hotel at the end of our Tour of Ecuador. The variety and quality of everything from the food, the rooms, the staff is exceptional. We had an extra day at the end of the tour and were so glad we chose to stay on here. Staff are so obliging. We don't
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Response from Alejandra B, Jefe de Calidad at Hotel Dann Carlton Quito
Responded 23 Oct 2018
Dear guest, I want to thank you for having dedicated your time and express your experience at Hotel Dann Carlton Quito, it is very nice to know that we fulfill your expectations, we hope you will return soon to your hotel Dann Carlton Quito. Regards.
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The bathrooms are old and have fungus and mold in the shower The facilities in the gym are the same The pool is falling apart, the showers : fungus and mold, towels are smelly old rags I have been coming to this hotel for more than a year because my company pays gor it , but it
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Response from Alebigott, Jefe de Calidad at Hotel Dann Carlton Quito
Responded 1 week ago
Dear Guest, We thank you very much for your comments and feedback regarding your experience at our hotel. We will be reviewing the mentioned with its appropriate carefulness in order to be able to pin point what may have happened keeping inming that our opmost priority is meeting our clients expectations, especially when resquests that have been made directly on your behalf. Sincerely.
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Stay at the Dann Carlton Hotel while in Quito. It is an oasis after a long flight or rugged tour. The rooms are spacious and the staff impeccable. Very helpful with travel arrangements and answering your questions.
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Response from Alebigott, Jefe de Calidad at Hotel Dann Carlton Quito
Responded 1 week ago
Dear guest, We sincerely thank your for choosing us as your hospitality option, yuor comments strengthen the trust within our work teams, it´s a true pleasure having met your expectations. We hope to have you back at your Dann carlton Quito. Best,
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Our room had a mini-fridge, iron, ironing board, desk with chair, easy chair, one bed, phone, safe, thermostat, two bedside tables with lamps, and ample closet space.. The bathroom had a bathtub/shower. There was no coffeemaker in our room but there was plenty of coffee in the
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Response from Alebigott, Jefe de Calidad at Hotel Dann Carlton Quito
Responded 17 Jan 2019
Dear guest Thank you very much for dedicating your time and expressing your experience at the hotel. For us it is a pleasure to know that we fulfill your expectations, I hope you return soon to your hotel Dann Carlton Quito and can continue to appreciate the improvements we make for all of you. Regards.
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View From Gym1
Closet in room 134
Shower in room 134
Bathroom on room 134
Room 134
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12345614
Dear client: Very sorry for a late answer, about the answer, Yes the Hotel has a Laundry service every day. If you need to contact us please call 02-3972600, ext. 9.
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Hello dear customer: I´m sorry for taking so long in the answer to your request, I believe you need the cost of a shuttle from the airport to the Hotel, the cost aprox is about $25.0 us dollars. Should you need further infromation, please let me know Cordially, The manager
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Dear client: Thank you for contacting us, in respond to your request our Dann Carlton Hotel is 35-40 minutes away from international airport and yes we can arrange the pick-up from the airport for you, please send us a mail with your request, we´ll be pleased to serve you with any inquire. Cordially, General Manager
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Dear guest: I´m sorry for taking long time to respond to your inquire, we´re pleased to know that you and your wife, loved the scent of our bath amenities, to tell you the truth is the first time we have this request, we do not sell larger sizes of these amenities since our supplier makes “one size” bottles only for our Hotel, however it will be a pleasure to give you and your wife a number of shampoo and conditioner, in your next visit to Quito. Best regards,
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12
"Ask For a Quiet Room"
"Free mini bar, no electric kettle in the room, so you can’t make a cup of tea for yourself. "
"We had a nice 2 bed room spacious clean and nicely laid out "
"Stay in the new section, not the old section."
"Ask for a room on a higher floor to avoid street and other other noise issues."
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12345614
PRICE RANGE
US$106 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel dann carlton quito
LOCATION
EcuadorPichincha ProvinceQuito
NUMBER OF ROOMS
210
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