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Hotel Dann Carlton Quito

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Traveller (127)
Room & Suite (70)
Dining (19)
Overview
  • Excellent45%
  • Very good38%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (652)
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271 results
Traveller rating
98
110
33
15
15
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Time of year
LanguageEnglish
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98
110
33
15
15
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All reviewsopera restaurantnice hotelfull service hoteltea roombusiness districtbusiness tripbeautiful parkbig mallquicentro shopping mallfitness centerbreakfast buffetbusiness hotelrooms are greatcarolina parkquiet rooma lot of noisesafe area
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1 - 5 of 271 reviews
Reviewed 1 week ago

I stayed in this hotel for two weeks and I must say it was a good experience. However, there are a few things I didn't like: 1. Paper thin walls.You can hear everything from room to room. 2. Room service. They forgot my order completely....More

Thank Franco O
Response from Vladimir C, Gerente at Hotel Dann Carlton QuitoResponded 4 days ago

Dear guest: First I´d like to thank you for taking personal time to share your opinions and experiences at the Dann Carlton Hotel, after staying 2 weeks with us, I took some days to respond to this message and investigate what happened with your order...More

Reviewed 2 weeks ago

We actually only stayed here during the day. We had had a disastrous night in a hostel in the old town and came here for some sleep before our flight home in the late evening. They gave us a room at the back and we...More

Thank catb
Response from Vladimir C, Gerente at Hotel Dann Carlton QuitoResponded 1 week ago

Dear guest: We´re glad you move to our Dann Carlton Hotel and expend at least 1 night, we´re happy you had a good rest and we hope we have the opportunity to welcome you in a near future. Cordially,

Reviewed 15 March 2018

Visited in February for a conference and stayed the week. The hotel is in a nice location within walking distance to various food options. It's also about 30-40 mins drive from the airport. Cab fare was $25-$30. The staff there are fantastic and English speaking...More

Thank ReachForJay
Response from Vladimir C, Gerente at Hotel Dann Carlton QuitoResponded 4 weeks ago

Dear Guest: First I´d like to thank you for your words and opinions about the service, the food and the staff and also for your opinions and experiences you had in your last visit to Dann Carlton Hotel in Quito, to us it´s so important...More

Reviewed 23 February 2018 via mobile

I live in Quito, however I often find myself enjoying the laidback atmosphere at Liverpool Bar inside the hotel. Santiago, is one.of the best bartenders that I have ever met. Service is great, the drinks are even better, and the food is delicious. ( the...More

1  Thank Nathalie W
Response from Vladimir C, Gerente at Hotel Dann Carlton QuitoResponded 2 weeks ago

Dear customer: First, I´d like to thank you for your kind words about the service of our Liverpool Bar, at the Dann Carlton Hotel, we´re glad to know that you enjoy the drinks and snacks when visiting the Hotel, thank you also for your words...More

Reviewed 22 February 2018

We arrived in Quito mid-afternoon and decided to book a hotel room to rest and clean up before heading to the airport @ 9 p.m. Second floor room made it a challenge to sleep due to noise from both hallway and street below. Good location....More

Thank 949grantl
Response from Vladimir C, Gerente at Hotel Dann Carlton QuitoResponded 27 February 2018

Dear guest: First, thank you for sharing you opinions and experiences at the Dann Carlton Hotel, I'm sorry to hear you had difficulties to rest that night, we´d been happy to help you move to another room, to us is very important the safety and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$112 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Quito
#14 Luxury Hotel in Quito
#26 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Quito
#14 Luxury Hotel in Quito
#26 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (127)
Room & Suite (70)
Dining (19)
Pool & Beach (8)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
crittercastle
12 January 2018|
AnswerShow all 2 answers
Response from Vladimir C | Property representative |
Dear client: Very sorry for a late answer, about the answer, Yes the Hotel has a Laundry service every day. If you need to contact us please call 02-3972600, ext. 9.
0
Votes
Google Translation
johnshelleyb
28 December 2017|
AnswerShow all 3 answers
Response from Vladimir C | Property representative |
Hello dear customer: I´m sorry for taking so long in the answer to your request, I believe you need the cost of a shuttle from the airport to the Hotel, the cost aprox is about $25.0 us dollars. Should you need further... More
0
Votes
Google Translation
mlonginak
11 February 2017|
Answer
Response from Vladimir C | Property representative |
Dears guest: Thank you for contacting us, sorry for the delay in the answer, ended we have room for your luggage in our storage, please feel free to ask at check-in or check-out so for this service, at no additional cost.
0
Votes
Google Translation
Room Tips
"Noise from hallway and street apparent. Request higher floors away from elevators. Hot water took awhile to..."
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"Not all rooms have climate control"
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"My understanding from the front desk is that the night club is active from Thursday to Saturday but you may..."
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"Choose another hotel"
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