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Hotel Real Audiencia

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#35 of 112 Hotels in Quito
Certificate of Excellence
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1 room 2 adults 0 children
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302 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Noosa, Australia
Reviewed 1 October 2016

This is a classic heritage hotel in the Old Town. Unfortunately, that does mean there's no lift. The porter carried one of our suitcases and I took the other to our second floor room (level 3 to Americans) and I was out of breath by the time I got there. The curtains are nice and dark, there are enough sockets...

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Helpful?
1Thank amp-qld
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear amp-qld, Thank you for your feedback. We are happy to know that you enjoyed the room, the food of our panoramic restaurant and the service of our staff. It was a pleasure to serve you. Yes, since is a patrimonial building we do not have an elevator but we are working hard to make this happen. It would be...

Ojai, California
Reviewed 30 August 2016

I recently returned to this hotel (I was here last year in July) for three nights in August. It is in an excellent location, very clean, very quiet (with an room facing away from the street) and it has a fantastic breakfast buffet (with the best coffee I've ever had anywhere in Ecuador). Staff went above and beyond in helping...

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Helpful?
1Thank w2ojai
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor. We are pleased to read that this is your second time in our hotel and that you enjoyed the location as well as our services. ¡We are really happy to know that you find our buffet breakfast fantastic ! Our chef will be happy to read your comment. Thank you...

Portland, Oregon
Reviewed 19 July 2016

Stayed here one night between the Amazon and the Galapogas. Room was really nice with updated fixtures and a nice bathroom with large shower. I could have been in a higher end US chain like Marriott. I heard the breakfast was amazing which we unfortunately missed as we had to leave the hotel by 6.30am. They gave us a brown...

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Helpful?
Thank Mark B
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Mr. Mark B. Thank you for your feedback and for rating us as excellent. It was a pleasure to have your group stay with us. We are really sorry about the travellers breakfast, please receive our sincere apology. We have talked with the restaurant manager and this won't happen again. Thank you for choosing us and we hope to...

Reviewed 2 July 2016

A good family centrally located hotel that is clean and has good helpful service. This hotel is affordable and very comfortable. We got a bit iodate do with school tours but other than that I woudl highly recommend. We stayed in the two bedroom apartment accross the street and it was quiet and clean and had a kitchen and living...

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Helpful?
Thank Courtnay D
Reno
Reviewed 2 June 2016

Our experience was short and and not very sweet. From the beginning, Real Audencia charges $45 US for the shuttle from the airport, we got a cab for $26. When we arrived at the Hotel there is no sign letting you know you know you are there, the street in front of the hotel is one lane and extremely busy....

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2Thank Bob H
Smith Mountain Lake, Virginia
Reviewed 17 May 2016

then this is a very good choice. Located in the historic center of Quito, it is affordable and a safe place that's an easy walk to the plaza of San Francisco. We stayed in the Manuela Saenz suite which has a wonderful view of Plaza de Santo Domingo. A great buffet breakfast is included and is served in the restaurant...

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Helpful?
Thank Simmerman
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Guest, On behalf of the entire staff of Hotel Real Audiencia, we thank you for sharing your experience with us. We work really hard to make our guests experience unforgetable. I'm sure Fernando, Angeles and Paul will be really happy to read your comment. Thank you for staying with us and we hope to welcome back on your next...

Auckland Region, New Zealand
Reviewed 16 May 2016

Rooms are large and clean - bathroom was small and you had to get use to the space to make it function. Towels were a little on the thin side. Staff were accomodating, professional and friendly. Rosa? In the restaurant rang to find the chef as I had arrived wanting a meal outside of restaurant hours - had huge vegetarian...

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Helpful?
2Thank Kim B
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Kim B, Thank you for your comment. We are happy to know that you enjoyed your stay with us and that you felt safe at the hotel. For us it is really important to offer the best service to all of our visitors. Rosa will be really happy to read your comment. All rooms have 2 types of curtains;...

Washington DC, District of Columbia
Reviewed 9 May 2016

This is s good hotel to stay if you are looking for a centrally located place, and dining room with a sweeping view of the Santo Domingo plaza. Otherwise, unless you have an upgraded room or suite, you will not find anything memorable about your stay. We had a standard room with twin beds, very small, not much space to...

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Helpful?
1Thank paxa
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear Guest, We appreciate your feedback and observations. We are happy to know you enjoyed the location, breakfast and view from the restaurant. We are really sorry you had a hard time finding the hotel and that you found the beds not comfortable. All your observations will be analyzed and taken in consideration so we can offer a great experience...

Santa Cruz, California
Reviewed 6 May 2016

This unpretentious hotel is a great place to stay if you are looking for an affordable and safe place in Quito. The hotel is across from Santo Domingo Plaza and just around the corner from La Ronda a hip night spot. Although our room was very modest it was clean with lots of hot water! The concierge was very helpful...

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Helpful?
1Thank 831travelgirl
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear 831travelgirl, Thank you for feedback. We are glad to know that you had a pleasant stay with us and that you find Hotel Real Audiencia affordable, safe and a great place to stay. We hope to welcome you back soon. Cordially, Claudia Garzón Hotel Real Audiencia

Plano, Texas
Reviewed 28 April 2016

The Hotel Real Audiencia is a great place to stay in Quito, Ecuador. The staff is wonderful, very informative, and attentive to the needs of its guests. Quest rooms are spacious and comfortable. Breakfast is included and is also delicious, as are other meals served in the hotel. Located in the historic center of Quito, it is an easy walk...

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Helpful?
Thank PRichards_13
GerenciaHRA, Director de Relaciones con Clientes at Hotel Real Audiencia, responded to this review

Dear PRichards_13, We are delighted to read such a great comment of our property. It makes us happy to know that you enjoyed the room, the buffet breakfast and the location as well as the great assistance of our staff. Thank you for recommending us. We appreciate your great feedback and we look forward to host you on your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Real Audiencia

Address: Bolivar Oe- 3-18 | Plaza de Santo Domingo, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $81 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Real Audiencia 3.5*
Number of rooms: 31
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Also Known As:
Real Audiencia Hotel
Hotel Style:
#27 Family Hotel in Quito
#29 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Real Audiencia staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back proms may be quieter.”
 of 5 bubbles 115Caroline, 22 Oct 2016 | Read review
“If you want a really quiet room, ask for one that is not facing the street...”
 of 5 bubbles w2ojai, 29 Aug 2016 | Read review
“Go somewhere else”
 of 5 bubbles BobH835, 2 Jun 2016 | Read review
“Manuela Saenz Suite”
 of 5 bubbles Simmerman, 17 May 2016 | Read review
“Rooms not on the road side would be quieter.”
 of 5 bubbles KimB174, 15 May 2016 | Read review
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