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Hotel Reina Isabel

Booking.comUS$65*
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#12 of 114 Hotels in Quito
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$87*
US$65*
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US$70*
US$70*
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Hotel Reina Isabel
Hotel Reina Isabel
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724 Reviews from our TripAdvisor Community

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Showing 384: English reviews
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South Florida, Florida
Reviewed 2 days ago NEW

I just completed a 2 night stay at this hotel and loved the experience. A lot of perks were included in the hotel daily rate e.g. free wifi, breakfast, and the use of an ample fitness center. My room was spacious and on a high floor. The hotel staff at the front desk were very professional and made excellent suggestions...

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1Thank jamusaba
Dayton, OH
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017

17 friends of mine and I stayed at this hotel prior to and after a mountain climbing trip. It is a small boutique type hotel. The staff are highly professional in appearance and in their service. They really "hustle" to get things done. I had no problem using English. The rooms are clean and modern with an up to date...

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3Thank TravellingDuo53
About Hotel's Favourite Review
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear TravellingDuo53, thank you for taking your time to share your experience with other travellers on Tripadvisor and hopefully not only you but also your 17 friends enjoyed their time with us. ;-) We are very proud of our staff and are glad to inform your that every receptionist speaks a very good english. Also, we loved to hear that...

Royal Tunbridge Wells, United Kingdom
Reviewed 5 days ago NEWvia mobile

Very pleasant ambience, friendly and professional staff. Room generous proportions, good size bathroom, all kept very clean. Location suited our needs, urban but not so noisy later in the day. Definitely will rebook for our next visit later in the year.

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Helpful?
Thank BCB28
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, We would like to thank you for taking your time to write this wonderful coment and are happy to know that you enjoyed your stay at our hotel. we hope to have you back again soon. Kind Regards, Hotel Reina Isabel

Cleveland, Ohio
Reviewed 1 week ago

We were in and out of Hotel Reina Isabel during our OAT Machu Picchu, Amazon jungle and Galapagos tours. We also spent several days in Quito with the hotel as our anchor. We were very pleased with the desk staff, security and rooms. The staff was always available, courteous, and multilingual. The lobby had displays that had international flight schedules...

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Helpful?
Thank Kamalsky
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, We thank you for taking your time to write your comment of your time here at the hotel. We are happy to know that you had a pleasant stay and a great experience with the service offered by our staff at the hotel. Hope to have you back at the hotel in the near future, thank you again...

Belfast, United Kingdom
Reviewed 1 week ago

Stayed here for 2 nights on way to Galapagos. Our room was ok but quite dark and outdated compared to other common parts of the hotel which were nice and bright and modern. Nice breakfast and outdoor terrace to the dining area. We had a few cocktails and lunch - service was excellent and prices reasonable. There is a security...

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Helpful?
Thank FrancescaJ
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, We want to thank you for your comment and appreciate your suggestion concerning the room you were in, we always work hard to make your stay the best one possible. we are happy to hear you have a good experience with our service. We hope to have you back at the hotel. Thank you again for your comment....

Vancouver, BC
Reviewed 1 week ago via mobile

This hotel is located on the quite side of Quito's buzzing party district. We checked in late at night and it was a little loud outside because we faced a bar. We were only about a five minute walk from an arts and crafts market and a few blocks away from Juan Valdez Cafe and a ton of restaurants and...

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Helpful?
Thank isabel4
ReinaIsabelEcuador, Director Comercial at Hotel Reina Isabel, responded to this review

Dear guest, thank you for taking the time to write your comments and recommendations, about de hotel and de city, we are very pleased that your stay in the hotel has been pleasant, as you say the hotel has an excellent relation price -quality, and above all the service is excellent. Thanks again. Hotel Reina Isabel

Guatemala City, Guatemala
Reviewed 2 weeks ago

Arriving to the hotel, the lobby area is beautiful and personnel receiving guests is awesome. Everyone kind and attentive. The rooms are comfortable, altough I think furnishings need some renewal and adjustments. Good location. Centrally located in the middle of the old area and modern area of Quito. At 10 minutes by car you can get to the Historic Center...

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Helpful?
Thank EMILE D
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Emile D, thank you for your great comment on Tripadvisor and sharing your opinion with other travellers. We are glad to hear that you enjoyed your stay with us. At the very moment we are still renovating some rooms of the Hotel and are making adjustments to please our customers and to make their visit even more unique. We...

Reviewed 2 weeks ago via mobile

Hotel Reina Isabel was amazing. The location, common areas, restaurant, service, cleanliness, and security were all top notch. The decor in the common areas and entries were pure luxury. They were huge, filled with stone, granite, professional lighting, and leather sofas. The restaurant and out door patio were beautiful. The included breakfast was great and changed slightly every day. Special...

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Helpful?
Thank Woodswatchco
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear woodswatchco, we apreciate sharing your opinion with other travellers on Tripadvisor and giving us such a perfect rating. Let us inform you that we are all happy to hear that you enjoyed every minute of your stay and that especially our staff could make your visit most comfortable. We are also happy to hear that you not only enjoyed...

Davie, Florida
Reviewed 3 weeks ago via mobile

I booked through hotels.com and got more of a discount. The hotel is modern and clean. There is security at the front and the staff are incredibly nice. Breakfast is good- my suggestion is to go when it first starts- less people and everything is stocked. It has a little bit of everything including orange juice that is squeezed right...

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Helpful?
Thank Audiogrl
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Audiogrl, thank you for taking your time to leave us such a great comment on Tripadvisor and we are pleased to hear that our staff could make your stay most comfortable. Through our convenient location, most tourist attractions are easily accesible and our breakfast with fresh orange juice helps you to get a good start in the morning. Hopefully...

Reviewed 4 weeks ago

We stayed here for one week in April 207. It's clean, on a bus route, centrally located , had good wifi, and the staff was helpful. Breakfast was quite good , with fresh juices, fruit, scrambled eggs, various breads, croissants, yogurt, cheese, ham slices, etc. One morning they had rice, another day a kind of yummy ratatouille , one day...

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Helpful?
Thank Mooze P
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Mooze P, thank you for your great comment and sharing your opinion with other travellers on Tripadvisor. We are happy to hear that you enjoyed your stay with us and that our staff made your holiday most comfortable. Our small but "yummy" breakfast helps with a good start in the morning to walk the attractions of Quito in the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
This chic hotel with spa and gym facilities is in the heart of the lively Mariscal district. All rooms have city views and free Wi-Fi. Massage sessions can be booked. At Hotel Reina Isabel guests can relax in the sauna room or visit El Ejido Park, 6 blocks away. Quito's historic center is 4.8 km away. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. A american breakfast with regional jams, bread and coffee can be enjoyed daily. Lumo Restaurant offers international cuisine and room service. Argento Lounge bar serves after-dinner drinks. Shuttle service to Mariscal Sucre Airport, can be arranged. ... more   less 

Additional Information about Hotel Reina Isabel

Address: Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $107 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Reina Isabel 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Reina Isabel Hotel
Hotel Style:
#5 Spa Hotel in Quito
#10 Best Value Hotel in Quito
#11 Family Hotel in Quito
#14 Romantic Hotel in Quito
#20 Business Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Reina Isabel staff and other travellers.
15 questions
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Granbury, Texas
over a year ago

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Questions? Get answers from Hotel Reina Isabel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors will have better views, and will likely be quieter.”
moozep, 21 Apr 2017 | Read review
“Higher in the hotel will get you better views.”
slowtraveler2017, 2 Mar 2017 | Read review
“Corner in main bldg.”
WANDERERflorida, 15 Feb 2017 | Read review
“Rooms ending x09 or x10 on floors 5 and up can get you a distant view of Cotopaxi.”
RCMV, 4 Feb 2017 | Read review
“there are really very limited views as it's in the centre of built-up downtown, but you could ask for a quieter and more interesting room!”
SueS967, 30 Jan 2017 | Read review
5 of 5
Booking.com
US$65* /night
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Expedia.comUS$70
TravelocityUS$70
ElvolineUS$87
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Prices are for 1 room, 2 adults
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