We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Reina Isabel

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Reina Isabel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

657 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 341: English reviews
Scunthorpe
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

We booked in for a few days in early November and it really is a classy place. There is a security guard outside who greets you with a smile, and then the reception is large and immaculate, giving the whole place a really luxurious feel. We got a great deal via TripAdvisor, and when we booked in at reception we... More 

Helpful?
1 Thank Eppo93
The Villages, Florida
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

Well situated in downtown, numerous ladies of the night were evident as we arrived in the at the hotel. Large lobby, two elevators, friendly and helpful desk staff. provided needed wifi connection after signing "the slip"/ Security in the elevators required your card to access your floor. The lobby offered a large sitting area complete with 2 PC's that could... More 

Helpful?
Thank JoePollard3
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear JoePollard3, thank you for taking your time to leave us such an excellent comment. We are glad to hear that our staff could meet your expectations and that you found our beds the most comfortable. Unfortunately, we are situated in a big city and sometimes there is not much we can do about car traffic and motorcicles, but the... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

I was supposed to be in Quito only a couple of days visiting so I got a room at the Barnard Hotel first which was very nice and comfy indeed. When I decided to stay longer I went to check the Reina Isabel and made a booking through Hotels.com. As the room booked was not available Susana at the reception... More 

Helpful?
Thank Spidermass R
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Spidermass R., thank you so much for your excellent comment and the kind mentioning of me and Susanna. You really made our day today!!! It is always a pleasure for us welcoming you back and hopefully the next time you can enjoy again your stay in on of our free upgrades to suite. At least someone who is enjoying... More 

Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago via mobile

I've already written about this structure underlining the extremely positive experience in terms of room, service and food quality .... I go to Quito about every 3 months (sometimes more frequently) and keep on selecting this structure as it never lets me down with its quality and professionalism with which it's run.

Helpful?
Thank Federico D
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Federico D, thank your for your great comment. It is always a pleasure welcoming you back to our hotel. Hope to see you soon! Kind regards, The Reina Isabel Team More 

London, United Kingdom
Level Contributor
321 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 26 October 2016

We stayed twice, had a suite which is just marginally more expensive than a standard room. It was great with modern finish, desk, fridge, big bathroom with jacuzzi. Strong wifi. Lovely staff. Free underground car park. The minus: - the gym is wonderful and new, but it's only open from early morning to 1.30pm, and 5pm to 9pm - weird.... More 

Helpful?
Thank Granduelle
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Granduelle, thank you for sharing your valuable experience with other travellers. It is great to hear that you had a great stay with us and that our staff could meet your expectations. At the moment we are still working on our Spa hours. As it has been recently renovated we are still looking to find opening hours pleasing everyone.... More 

atlanta, GA
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 October 2016

We stayed in the Hotel Reina Isabel the first five nights of 14 nights in Quito. There is a lot to like about this hotel, but a few reservations to keep in mind. Here is what we liked: 1. PRICE - If you want a quality hotel but not the high prices this is the place. We were upgraded to... More 

Helpful?
1 Thank laterones
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear laterones, we would like to thank you for taking your time to leave us such an excellent comment on Tripadvisor. Also we are happy that the staff and the hotel met your expectations and that you could enjoy your stay in one of our suites. Hopefully for your next stay in Quito you will not hestiate to reserve again... More 

Sao Paulo, SP
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 October 2016 via mobile

Reina Isabel is well located, close to some good restaurants and bars and not far from city center. Staff is very friendly and the room is clean and with good size. The only issue is that the bathtub has a very old curtain that could be replaced by something more modern and tidy. Also, internet connection is no excellent, but... More 

Helpful?
Thank CacaAndersen
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear CacaAnderson, thank you for your positive review and recommending our Hotel to other travelers. We are glad to hear that you enjoyed every minute of your stay and that you had a nice dinner in our restaurant. As we are still renovating some parts of our Hotel, let us take into consideration changing the shower curtain and also to... More 

Brasilia-DF
Level Contributor
69 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 7 October 2016

PROS: FACILITIES: - Hotel being renovated: stayed in a renovated room with great king size bed and new furniture. - It has a very good gym, the best I´ve seen in Hotels I stayed so far. - In general, all premises are in very good shape. SERVICES AND STAFF: - Staff very attentive and supportive; - Good restaurant and room... More 

Helpful?
2 Thank DinhoAlves
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear DinhoAlves, thank you for taking your time to review your stay with us. We are happy to hear that overall you have been very happy with us and enjoyed your stay in one of our new suites. Also, we are very proud of our staff as they are always doing their utmost to please the needs of our customers.... More 

Greater London, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2016

Stayed for a couple of nights. Rooms are spacious and clean. Gym and sauna highly recommended. Tasty restaurants are at walking distance. Staff were very helpful in organising our 1-day trip to Otavalo

Helpful?
1 Thank paolinobs
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear paolinobs, thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay with us and that our staff has been of great help in arranging tours for you. We are also glad to hear that you had a great time in our new renovated Gym and Sauna. So, hopefully we will be... More 

Tulsa, Oklahoma
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 September 2016

Spent a few nights here. Not so much a tourist hotel as it is business. At least not so much a gringo tourist hotel. The rooms are modernly decorated, the beds were nice (a bit firm) and we had a big bathroom with a Jacuzzi tub. We were upgrade to a suite for some reason. Did not complain about that!!!!... More 

Helpful?
1 Thank RandyOK
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear RandyOK, thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we are also happy to hear that you could enjoy a free upgrade to one of our suites! Hopefully it has not been your last... More 

567 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (250)
Viewed
Room/Suite (76)
Viewed
View from Room (16)
Viewed
Hotel & Grounds (30)
Viewed
Dining (16)
Viewed
Bathroom (20)
Viewed
Business Centre/Function Rooms (9)
Viewed
Family/Play Areas (3)
Viewed
Other (80)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (298)
Viewed
Amenities (54)
Viewed
Deluxe Suite (38)
Viewed
Double (34)
Viewed
Executive (40)
Viewed
Premiere Suite (38)
Viewed
Dining (30)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Room/Suite (7)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (4)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Quito hotels
0.2 km away
Casa Joaquin Boutique Hotel
3.2 km away
Casa Gangotena
Casa Gangotena
#1 of 112 in Quito
568 reviews
1.1 km away
NH Collection Quito Royal
Show Prices
Show Prices
Show Prices
0.6 km away
Hostal de La Rabida
Hostal de La Rabida
#5 of 112 in Quito
468 reviews
2.6 km away
Hotel Patio Andaluz
Hotel Patio Andaluz
#8 of 112 in Quito
1,009 reviews
0.9 km away
JW Marriott Hotel Quito
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This chic hotel with spa and gym facilities is in the heart of the lively Mariscal district. All rooms have city views and free Wi-Fi. Massage sessions can be booked. At Hotel Reina Isabel guests can relax in the sauna room or visit El Ejido Park, 6 blocks away. Quito's historic center is 4.8 km away. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. A american breakfast with regional jams, bread and coffee can be enjoyed daily. Lumo Restaurant offers international cuisine and room service. Argento Lounge bar serves after-dinner drinks. Shuttle service to Mariscal Sucre Airport, can be arranged. ... more   less 

Additional Information about Hotel Reina Isabel

Address: Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $118 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Reina Isabel 3.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Agoda, Travelocity, Odigeo, Booking.com and Cheap Tickets so you can book your Hotel Reina Isabel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Reina Isabel Hotel
Hotel Style:
#4 Spa Hotel in Quito
#8 Best Value Hotel in Quito
#11 Family Hotel in Quito
#14 Romantic Hotel in Quito
#20 Business Hotel in Quito
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Reina Isabel staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Hotel Reina Isabel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front of the hotel might be quieter?”
 of 5 bubbles JoePollard3, 3 Nov 2016 | Read review
“No advice other than wish for a free upgrade ;-)”
 of 5 bubbles RandyOK, 27 Sep 2016 | Read review
“We stayed in the top floor and had a beautiful view of the city!!”
 of 5 bubbles vacationstore, 10 Sep 2016 | Read review
“Away from the streets”
 of 5 bubbles Reyjw, 23 Aug 2016 | Read review
“I was in room 403 which overlooked the main street. Try to get a room away from the main street.”
 of 5 bubbles stevekastl, 21 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay