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Hotel Santa Monica

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59 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 April 2016

The staff of this hotel get 5 stars for their friendliness and willingness to help: nothing we asked for was a problem for them. The location also gets 5 stars. It is only two blocks from the central plaza with the cathedral and most sights of the city are within easy walking distance. The room gets 4 stars. The room... More 

Helpful?
Thank JAM2012
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for visiting our hotel was a pleasure to serve you , waiting for you in your next trip to Cuenca More 

Level Contributor
3 reviews
Reviewed 10 February 2016

During our family vacations in February, Hotel Santa Monica and all the staff received us as part of their community. We found beautiful and comfortable our rooms and a friendly staff. This hotel is near the center of the city so is easy to move and visit any place of Cuenca as well.

Helpful?
Thank Diego S
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for visiting our hotel was a pleasure to serve you , waiting for you in your next trip to Cuenca More 

Birmingham, Alabama
1 review
Reviewed 1 February 2016

We spent Christmas at Hotel Santa Monica and highly recommend staying at this Hotel in Cuenca. The staff is extremely friendly and very helpful. The rooms are very spacious, comfortable and very nicely decorated. Love the location, only 2 blocks away from downtown Cuenca and close to shopping. The food is really good and love the fact that with kids... More 

Review collected in partnership with this hotel

Helpful?
Thank cpedicord
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for your visit and review, we hope to visit us again on your next trip to Cuenca. More 

2 reviews
Reviewed 30 January 2016 via mobile

My family and I stayed in Dec 2015 and were so impressed with how beautiful this Hotel was and how friendly the staff is. The hotel is 2 blocks away from downtown Cuenca, a great location. The rooms are very comfortable and with two kids the fact that they have a restaurant is a relief for parents, and the food... More 

Helpful?
Thank Maria P
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review
Google Translation

Muchas Gracias por sus comentarios, esto nos anima a seguir trabajando, esperamos su pronto retorno. More 

Cuenca
2 reviews
Reviewed 27 May 2015

As others have said the hotel is just 2 blocks away from the center of the historic area. The staff is very helpful in suggested places to see, restaurants for dining. And, the price is very competitive.

Helpful?
Thank John K
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thank you for visit our hotel, I hope see you again. More 

Massachusetts
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 March 2015

This hotel is right in the middle of everything: short walking distance to restaurants, cathedrals, markets, shops, you name it. We stayed for 6 nights during Jan/Feb at would go back in a heartbeat. We chose a room with balcony overlooking the street. There was a little street noise in the morning and evening, but fine at night. The free... More 

Helpful?
Thank Stagen
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for visit Hotel Santa Monica, we hope see you soon in your next trip to Cuenca. More 

Calgary, Canada
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 March 2015 via mobile

I was with a large group on a mission and stayed with them at this hotel. The room facing the street was super noisy found it hard to get a good night sleep and I'm a sound sleeper. The Wifi was absolutely the pits our room was across the hall from the wifi hub but couldn't get a good connection... More 

Helpful?
1 Thank Dats_Photography
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review
Google Translation

Estimado Cliente: nos da mucho pena que usted haya tenido problemas en nuestro hotel, nos hubiera gustado saber ese momento,... More 

Jakarta
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 February 2015

Very nice hotel, nice location and good personnel. Hotel was located one block away from the Parque Calderon, in the heart of colonial Cuenca so It was very convenient, we could walk every place and it was close to every good thing to see or do in the city. Room was big and comfy, and it included breakfast so the... More 

Helpful?
Thank Raxe_201
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review
Google Translation

Gracias por visitar Hotel Santa Monica, vamos a tomar muy en cuenta su sugerencia con el tema del ruido, esperamos... More 

Colorado Springs, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2014

quality aesthetics; very nice, helpful personnel; no business center at all; good breakfast included but the same buffet daily except for potato entre. Internet access is spotty and sometimes very poor/slow.

Helpful?
Thank ervbontrager
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review
Google Translation

Estimado Huesped: Reciba un saludo de Hotel Santa Monica, le comento que al momento hemos realizado algunos cambios y remodelaciones... More 

Portland, Oregon
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 March 2014

We picked this hotel based on location and reviews and were quite pleased with our choice. The room was very nice, roomy and comfortable. It would be hard to beat the location. One block away is the old cathedral and Parque Calderon, and the new cathedral is just beyond that. Pretty much every attraction is within easy walking distance. The... More 

Helpful?
Thank JohnP845
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for visiting our hotel , waiting for you in your next trip to the city of Cuenca More 

31 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
We are a Hotel with a new style of lodging, located in the historical center of the City of Cuenca, in the commercial area, banking and tourism of the city, completely adapted to make your stay the most pleasant and enjoyable experience. ... more   less 

Additional Information about Hotel Santa Monica

Address: Sucre 680 y Borrero, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $97 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santa Monica 3*
Number of rooms: 30
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Questions & Answers

Questions? Get answers from Hotel Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room at the back given that the hotel is on a busy street”
 of 5 bubbles JAM2012, 20 Apr 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles U5172AOdiegos, 9 Feb 2016 | Read review
“Our preference is a back facing ... the lottery sellers start in the fronting street early most mornings.”
 of 5 bubbles JohnK915, 26 May 2015 | Read review
“Back rooms will be quieter, but sometimes it's nice to be able to sit on the balcony and watch the street scene.”
 of 5 bubbles Stagen, 7 Mar 2015 | Read review
“if you want to have a quiet night, try to pick a room in higher floors.”
 of 5 bubbles Raxe_201, 18 Feb 2015 | Read review
5 of 5
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