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Hotel Los Balcones

Travellers' Choice award winner
#2 of 61 Hotels in Cuenca
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Los Balcones
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435 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Bradenton, Florida
Reviewed 1 week ago via mobile

You've come Cuenca Ecuador so choose this hotel which so beautifully reflects the history and warmth of the city. A perfectly restored colonial home with 2016 upgraded modern bathrooms (great shower) in El Centro just a few blocks from Parque Calderón. I have stayed here three different times and would choose this property again. The family and staff working here...

Thank Susan S
Zgharta, Lebanon
Reviewed 18 October 2016

It is our second stay in this hotel from oct 5 to 14 . We were still impressed By the great service. Luis , Henry and Paolo they go the extra mile to please and help Their customers . The location of this hotel is nearby el Centro and different mercados Makes it a wonderful place to stay in.

Thank Walid S
About Hotel's Favourite Review
HotelLosBalcones, Director de Relaciones Públicas at Hotel Los Balcones, responded to this review

Dear Walid . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Bussum, The Netherlands
Reviewed 2 weeks ago via mobile

This hotel is located very close to the city center: just three blocks away from the Plaza Calderon. The beautiful hotel, once the house of a famous ecuadorian writer has no more than eleven traditional rooms. Impeccable service, great beds, the best shower I ever had in a hotel, a fine breakfast in a sort of glasshouse (free views, but...

Thank Robert Joost H
Bradenton, Florida
Reviewed 2 weeks ago

We stayed at Los Balcones again this week and it was even more fabulous than our previous two stays in 2015. First of all, they have renovated all of the bathrooms in the hotel. They are very nice with the best showers ever! Secondly, the excellent team running the hotel is the same fantastic group that was there in 2015....

Thank Larry S
Reviewed 4 weeks ago via mobile

We stayed here for 2 nights at the end of touring Ecuador 's highlands. The hotel is a good location and very quiet! This is a renovated house and they have done a beautiful job, the employees all seem to take pride in this place and are happy to share its history.The lobby/restaurant area was formerly a 3 story courtyard,now...

Thank lmltraveler
Reviewed 19 April 2017

Los Balcones had beautiful rooms, and a gorgeous shower. Everything was clean, but my room had a little wear- and-tear that wasn't evident at first. The staff is extremely helpful and kind. About a 15 minute walk to Calle Larga, and a 20minute drive (max) to the airport.

Thank 504to593
Hanover, New Hampshire
Reviewed 17 April 2017 via mobile

Stayed for 2 nights in a triple room with 2 friends for a weekend trip to Cuenca. Very clean rooms with lots of charm. Easy walking distance to everything in the historic center. Only negatives are the walls are paper thin so you can hear everything in the hotel and the beds could be softer. But to make up for...

Thank Auggie217
Wesley Chapel, Florida
Reviewed 14 April 2017 via mobile

We stayed here for 4 nights. The hotel is very clean and the atmosphere is amazing. Pictures don't do this place justice. The bed is a little to firm for my taste but that seems common all through Ecuador. The best part of the hotel is the staff. They go above and beyond the call of duty. They welcome you...

Thank Shanon H
Reviewed 5 April 2017 via mobile

The rooms were cozy and comfortable with plenty of space. Nice little balcony to look out on the busy streets. The triple paned glass made sure you couldn't hear it when you wanted to rest. Spacious modern bathroom. Lot's of little amenities. The food is very good at the restaurant, as well as the small wine selection. Breakfast was simple...

1Thank Chuck S
Richmond, Virginia
Reviewed 4 April 2017

So, if we had stayed Monday through Friday only, this hotel would have been rated 4 stars but our Saturday night stay was horrible. We were in room 11 which is on the third floor directly on the corner. There is street noise but its tolerable during the week. Saturday night, nope. There is some kind of nightclub with music...

Thank Sharon P

273 photos of this hotel

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04/06/2017 05/06/2017
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  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.Sole Mio works in the central courtyard of the Hotel Boutique Los Balcones, which highlights the magnificent decor and atmosphere. The restaurant combines traditional Ecuadorian culinary trends with finest Italian cuisine, thus providing unique flavors. With ingredients imported and region, always emphasizing the sublime in our menu to the taste of our customers... ... more   less 

Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $92 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cuenca
#3 Romantic Hotel in Cuenca
#4 Family Hotel in Cuenca
#4 Business Hotel in Cuenca
#6 Best Value Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Balcones staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem to be good!”
529larrys, 11 May 2017 | Read review
“We selected a room with a balcony. That put us street-side, a bit noisier but a very nice room.”
JZP_11, 25 Mar 2017 | Read review
“Room off of street”
ChulaJAR, 8 Mar 2017 | Read review
“I had room #4. Double windows and large wooden shutters kept out any street noise. I think all the rooms are the same that way.”
334nancied, 23 Feb 2017 | Read review
“Try for a room away from the street”
Magsnmike, 1 Feb 2017 | Read review
5 of 5
US$63* /night
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Prices are for 1 room, 2 adults
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