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Hotel Los Balcones

Travellers' Choice award winner
#2 of 57 Hotels in Cuenca
GreenLeadersPlatinum level
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401 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Tirana, Albania
Reviewed 12 March 2015

Well located hotel with lovely rooms and very nice service. A nice place to visit the old Cuenca and also a good place to organize the short visits around. Beautiful trip in Inga Pirga was assisted by the very helpful Hotel staff.

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Helpful?
Thank Entela2013
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

Brooklyn, New York
Reviewed 8 March 2015 via mobile

This is a very beautiful hotel with a great location in the heart of Cuenca. Our room was very nice, had a great view. Friendly and helpful staff, and a great value! Would certainly return. Exceeded expectations.

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Helpful?
Thank dzingmond
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador

Louisville
Reviewed 23 February 2015

Los Balcones is a lovely old home transformed into a well appointed, comfortable small hotel in Cuenca. The service is excellent, the included breakfast tasty and hearty. We enjoyed the hotel's restaurant where we enjoyed some of the best meals that we had in Ecuador. We were four friends traveling together who had just returned from the Galapagos. While there...

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1Thank BirdchaserLouisville
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

Beaver, PA
Reviewed 14 February 2015

After my flight from Quito was delayed for nine hours, and my tour company had no one meet me at the airport, I took a cab to this hotel...and immediately felt taken care of. The staff was just superb - friendly, helpful, accommodating, understanding. They went out of their way to reestablish my tour details. They got me to my...

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Helpful?
1Thank mockx3
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Michael. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best...

Reviewed 5 February 2015

Staffed almost exclusively by handsome young men, and one or two spoke some English. They put us on the 3rd floor, but on observing my husband's cane and limp, moved us down a floor to a corner balcony above the people of Cuenca going about their day! Close to Mercado 9 de Octubre. Luxury shower and memory foam beds with...

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Helpful?
Thank Petie42839
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest. In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Dania Beach, Florida
Reviewed 1 February 2015

Our party of 6 stayed here after a trip to the Galapagos. It is a 100+ year old building, restored to 12 hotel rooms with adjacent apartments. The service is tremendous and the restored building is beautiful. Great location close to the center of old Cuenca. Breakfast is included and was more than sufficient. They would prepare eggs and other...

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Helpful?
Thank JackM62
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Jack . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

Reviewed 31 January 2015

We arrived earlier to Cuenca than planned and had booked almost last minute for two nights. It was a bit of a rough start as they did not have our room available--the guest hadn't checked out and was actually lost and injured in the national park. The staff, lead by Henri were exceptional how they found us another place for...

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Helpful?
Thank Erik B
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Erik . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again....

Jaca, Spain
Reviewed 30 January 2015

This is a 100+ year old mansion that has been turned into a boutique hotel. They tried to preserve the age old look of the interior, so it is not sleek and modern. That may be a turn off for some, but not for us. A little bedraggled, but charming. The staff is wonderful, helpful and fun. Location is excellent...

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Helpful?
Thank wfredhart
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Fred. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador

Staten Island, New York
Reviewed 29 January 2015

My stay at this hotel was fantastic. From now on, this will be the standard against which I will judge a 'boutique' hotel. This hotel is centrally located, near public transit, and within walking distance to almost anywhere in central Cuenca. The staff is great.The unremarkable exterior of the hotel hides the treasures within. From the friendly, knowledgeable and bilingual...

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Helpful?
Thank BVCX122
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador

Fuquay Varina
Reviewed 29 January 2015

I stayed here four weeks while studying Spanish. You have to ask about the available apartments as the hotels web site makes little mention of it, but in addition to it's ten or eleven typical hotel rooms, it also has a very small apartment complex attached to the rear of the hotel with six apartments. Of the six apartments four...

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Helpful?
Thank patandsandi
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Pat. In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.Sole Mio works in the central courtyard of the Hotel Boutique Los Balcones, which highlights the magnificent decor and atmosphere. The restaurant combines traditional Ecuadorian culinary trends with finest Italian cuisine, thus providing unique flavors. With ingredients imported and region, always emphasizing the sublime in our menu to the taste of our customers... ... more   less 

Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $84 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cuenca
#3 Romantic Hotel in Cuenca
#4 Family Hotel in Cuenca
#4 Business Hotel in Cuenca
#5 Best Value Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Balcones staff and other travellers.
3 questions
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Questions? Get answers from Hotel Los Balcones staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid staying in the new wing unless you need extra room (and beds) for children.”
 of 5 bubbles jinjup, 7 Dec 2016 | Read review
“Upper floors and balcony!”
 of 5 bubbles Jessensjourney, 21 Aug 2016 | Read review
“No elevators, most rooms are on the second level.”
 of 5 bubbles mpre53, 25 Jul 2016 | Read review
“We stayed on the third floor and had a great view of the city and privacy.”
 of 5 bubbles TravellerSo_Calif_, 5 Jun 2016 | Read review
“rooms to the back=not much noise.”
 of 5 bubbles hansr927, 24 May 2016 | Read review
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