We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa San Rafael

Save
Traveller (168)
Room & Suite (23)
Dining (22)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“eggs”(27 reviews)
“yogurt”(15 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Suites
Concierge
Laundry Service
Free Parking
3 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$29.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cuenca hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "36109887a374495aa29fd58f38ccbba1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2416236,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39321258],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":29,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"36109887a374495aa29fd58f38ccbba1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":33,"lowestMetaPrice":29,"additionalPartner":false,"highestMetaPriceDisplay":33,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":33,"lowestMetaPrice":29,"highestMetaPriceDisplay":33,"hotelName":"Casa San Rafael","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM2MTA5ODg3YTM3NDQ5NWFhMjlmZDU4ZjM4Y2NiYmExIiwiQUlLIjoiN2NlOGQwNDljNGFmNDQxMTg3MjFkODAyNDk5MmU1ODMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$29", "hasDates": true, "hacComplete": true, "contentIdMappings": {"39321258":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (484)
Filter reviews
291 results
Traveller rating
221
49
16
4
1
Traveller type
Time of year
LanguageEnglish
More languages
221
49
16
4
1
Show reviews that mention
All reviewseggshistoric propertyyogurtthe ownerconverted colonialold towngreat central locationhotel is locatedits charmthree blocksparque calderonthe main squarewalking distancewould highly recommend this hotellimited spanishstaff went out of their waybreakfast was delicious
FilterEnglish
Updating list...
1 - 5 of 291 reviews
Reviewed today

First we were intrigued about our reservation being our first time to Cuenca, but as we arrived, front desk service had our reservation ready when we arrived. Our room was very good, and accommodating for our 4-member family. Included breakfast portions were a little short,...More

Thank Gustavo A
Reviewed 3 days ago

The hotel was clean, quaint, and beautiful! The staff was superb and spoke English. Breakfast was included and was good. Located central to many attractions and great restaurants! We went to a delicious Italian restaurant and upstairs was the Jazz society where they had live...More

Thank cjseward69
Reviewed 6 days ago

I booked this hotel because it was around the corner from the Yanapuma language school. I strongly recommend both Yanapuma and Casa San Rafael. Casa San Rafael is like staying in a museum of colonial artifacts. There are equally good locations in the center, but...More

Thank Gabachoviejo
Reviewed 1 week ago via mobile

I am so happy i chose Casa San Rafael thanks to the other lovely and accurate reviews of this beautiful and utterly charming,cozy small boutique hotel. Its hard to believe anyone would write a negative review??? Very tastefully decorated and elegant too. It was like...More

Thank travelenthusiast71
Reviewed 4 weeks ago

The hotel was "quaint" however our rooms did not have any windows. I still would have enjoyed my stay had not somebody stolen my Kindle out of my backpack while I was taking a walk through Cuenca. My backpack was in my room but unlocked...More

Thank Claudia S
Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 3 weeks ago

Dear Ms. Claudia, Unfortunately, a formal written complaint was never reported on the exact date of the incident For us, the comfortability and security of our customers is vital and our main priority. Hence, we provide several ways to secure your belongings such as the...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Details
Price range
US$33 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Best Value Hotel in Cuenca
#3 Business Hotel in Cuenca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$33 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Best Value Hotel in Cuenca
#3 Business Hotel in Cuenca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (168)
Room & Suite (23)
Dining (22)
Family and Play Areas (1)
Questions & Answers
Ask a question
celine a
17 September 2016|
AnswerShow all 4 answers
Response from Holly M | Reviewed this property |
We took a cab from the airport. It's the easiest way. Just show the driver the address, it works whether he speaks English or not.
0
Votes
Carmen Marta O
6 November 2015|
AnswerShow all 4 answers
Response from RogerFH | Reviewed this property |
No there is no elevator. Casa San Rafael is a restored mansion with easy stairs, and plenty of help for those who need help with baggage.
0
Votes
Kimba628
13 September 2015|
AnswerShow all 2 answers
Response from nataliad216 | Reviewed this property |
If they do not have one, I am sure they can refer you to a company that would take you to the port. They are very helpful.
0
Votes
Room Tips
"Hotel was quiet"
Read review
"Top floor seemed less noisy than first floor."
Read review
"Ask for a room with a window"
Read review
"Ask for a quiet room that does not face the very busy street, Simon Bolivar"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing