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30/07/2017 31/07/2017
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    Casa San Rafael

    Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
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    30/07/2017 31/07/2017
    US$47
    US$46
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    US$47
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    Traveller (143)
    Dining (21)
    Room & Suite (16)
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    442 reviews
    #2 of 60 hotels in Cuenca
     
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    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “eggs” (23 reviews)
    “the owner” (20 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Room Service
    Suites
    Concierge
    Laundry Service
    Free Parking
    Air Conditioning
    3.5 Star Hotel
    All hotel details
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    Hotel Los Balcones
    442 reviews
    #2 of 60 hotels in Cuenca
     
    Forum Hotel
    230 reviews
    #6 of 60 hotels in Cuenca
     
    Hotel Oro Verde Cuenca
    711 reviews
    #1 of 60 hotels in Cuenca
     
    Hotel Victoria
    339 reviews
    #5 of 60 hotels in Cuenca
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (435)
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    There are newer reviews for Casa San Rafael
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    11 - 15 of 267 reviews

    Reviewed 13 February 2017

    The location is great, just 2-3 blocks from the main square and cathedral. It's a "baroque" boutique hotel, but the price does not goes above average. The breakfast has a bit of everything, they cook eggs however you prefer them on the fly, and has...More

    Thank roberto s
    Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 19 February 2017

    Thanks for taking time to leave your opinión, We will consider your opinion about the laundry, we hope that you return to Cuenca and if you do we will be glad to receive you.

    Reviewed 7 February 2017

    Beautifully restored colonial building, a large airy room with balcony views onto street life below, large open fireplace on second floor, local sweet and buttery, brioche-like bread for breakfast, convenient location in the center of the old town, excellent service, very good price. Couldn't ask...More

    Thank Kotinka
    Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 10 February 2017

    Dear Traveler. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel.

    Reviewed 6 February 2017 via mobile

    This is a very pleasant hotel in a very well Converted colonial house It has about 10 bedrooms. The staff are very helpful and pleasant. Breakfast is good, the usual South American style. It is very well located about three blocks from the main square...More

    Thank ToTrebor
    Response from Vale Sofia C, Director General at Casa San RafaelResponded 10 February 2017

    Thank you for taking the time to write a review of our Hotel. All your comments are essential to improving our service. We hope to have your presence on your next visit to Cuenca.

    Reviewed 31 January 2017 via mobile

    The hotel is a beautiful building, well decorated, and very comfortable. The staff were, in my opinion, excellent and strived to address my every need. The only negative is the doors to the balcony while being beautiful do not keep the sound out at all....More

    Thank imaginelove
    Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 10 February 2017

    I appreciate your comments about our hotel. It makes us feel proud to cater to the needs of our customers. If you are coming back to our city, do not hesitate to call us.

    Reviewed 28 January 2017 via mobile

    This hotel is perfectly located to explore the historic centre of Cuenca. Its spotlessly clean, quiet and the staff are delightful and helpful. No problem if you don't speak Spanish, they have enough English to be of assistance. You can't go wrong here, for the...More

    Thank Penelope M
    Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 10 February 2017

    Thank you for your comments I am very happy to hear that you enjoyed your stay with us. I hope your next stay is just around the corner. Call us if there is anything you can help with.

    Hotel Los Balcones
    442 reviews
    #2 of 60 hotels in Cuenca
     
    Forum Hotel
    230 reviews
    #6 of 60 hotels in Cuenca
     
    Hotel Oro Verde Cuenca
    711 reviews
    #1 of 60 hotels in Cuenca
     
    Hotel Victoria
    339 reviews
    #5 of 60 hotels in Cuenca
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Concierge
    • Room Service
    • Multilingual Staff
    Details
    • Price range
    • US$46 - US$79 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Cuenca
    • #2 Romantic Hotel in Cuenca
    • #3 Business Hotel in Cuenca
    • #4 Best Value Hotel in Cuenca
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 13
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Hotwire and Cheap Tickets so you can book your Casa San Rafael reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Ecuador >
    • Azuay Province >
    • Cuenca
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    Traveller (143)
    Dining (21)
    Room & Suite (16)
    Hotel & Grounds (108)
    Bathroom (2)
    Family and Play Areas (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Plaza Abdon Calderon
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    Ask a question
    Questions & Answers
    celine a
    17 September 2016|
    Answer Show all 4 answers
    Response from Holly M | Reviewed this property |
    We took a cab from the airport. It's the easiest way. Just show the driver the address, it works whether he speaks English or not.
    0
    Votes
    Carmen Marta O
    6 November 2015|
    Answer Show all 4 answers
    Response from RogerFH | Reviewed this property |
    Additionally, about Casa San Rafael in Cuenca, Ecuador: There is no transport to a cruise-port, since there is none. Cuenca is high in the Andes, so no cruises. The airport is close by, a dollar or so by taxi. Enjoy.
    0
    Votes
    Kimba628
    13 September 2015|
    Answer Show all 2 answers
    Response from nataliad216 | Reviewed this property |
    If they do not have one, I am sure they can refer you to a company that would take you to the port. They are very helpful.
    0
    Votes
    Room Tips
    "I think all the rooms were good. Just be aware on the third level at least some of the rooms have no window..."
    Read review
    "Inside rooms seem quieter"
    Read review
    "Some rooms have balcony. Get a room with a balcony."
    Read review
    "We were on the street, and it was a little noisy, but I wouldn't trade it. I love the street sounds in..."
    Read review
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