We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Casa San Rafael

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Casa San Rafael
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

431 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Casa San Rafael
See the most recent reviews
Showing 266: English reviews
Vashon, Washington
Reviewed 31 January 2016

It is hard to describe how nice our experience at Casa San Rafael was. The colonial hotel is beautiful, the room we had was very comfortable, and the hospitality was wonderful. The proprietress, Maria Eugenia, as well as her family and staff, treated my wife and I as though we were family. During our stay some of the other guests...

 Report
Helpful?
3Thank bobthomas2016
Columbus, Ohio
Reviewed 20 January 2016 via mobile

Wonderful place. Very convenient. Breakfast was wonderful and included each morning. Wifi was pretty good. The staff was very hospitable. We had a double bed room with a balcony facing the city. It's safe with the locked entrance. Great areas outside the rooms to relax. Only a couple blocks from the center of town.

 Report
Helpful?
Thank Thedannfamily
Jamesville, New York
Reviewed 15 January 2016

We stayed here for three nights in room 205. Very tiny, but had a balcony door that opened, which was great for the night air. Lots of traffic on the street below but no problem for us since we travel with Mack's earplugs. In our five weeks traveling all over Ecuador, this place had the best, most reliable hot water...

 Report
Helpful?
Thank peggyo57
TN
Reviewed 30 December 2015

I had the privilege of spending 3 nights in the Casa San Rafael, a converted colonial home located just 3 blocks from the main square of Cuenca. The hotel staff were exceptionally friendly and helpful. They were always available, and greeted me cheerfully each time I entered the hotel. My room (206) was very comfortable, clean and well appointed. It...

 Report
Helpful?
Thank Visiting_vistas
Seattle
Reviewed 24 November 2015

Charming property ideally located in Cuenca. Friendly staff are eager to make your stay in Cuenca great. Clean, comfortable rooms, plenty of hot water for your shower and tasty daily breakfast. This is a great place to base your explorations out of.

 Report
Helpful?
Thank Larry K
Cuenca, Ecuador
Reviewed 21 November 2015

Ana Carolina is a polite young belle damme who works here and allways makes it better the stance in this beautiful place, you can have a relaxed, calmed days in this beautiful colonial house, because is just like your dreams house. even been in historic center and you dont feel and dont realize you are in a noisy street.. my...

 Report
Helpful?
Thank Julio R
Westhampton, New York
Reviewed 21 November 2015

We stayed for three days at the Casa San Rafeal in mid-November booking three rooms with other family members.This small hotel is more of a Bed&Breakfast we see here in the States.This once one grand family hometurned inn emanates an atmosphere of comforting & quiet elegance that is safe and secure further supported by a thoughtful & caring staff eager...

 Report
Helpful?
Thank rrbier
London, United Kingdom
Reviewed 17 November 2015 via mobile

My husband and I stayed here whilst travelling around Ecuador. The hotel has such a charm about it that makes you feel comfortable and looked after straight away. The staff are great, breakfast is good, rooms are very clean with a good shower. Perfect location in the midst of shops and a few mins walk to the main square.

 Report
Helpful?
Thank Jo B
Carmel, California
Reviewed 24 October 2015

Casa San Rafael is very centrally located to the center of the city and many typical shops. The hotel is a converted mansion and the furniture reflects fine living. The staff are very friendly and willing to go the extra mile. The morning breakfast is very complete and you can order a variety of plates. Also at night there is...

 Report
Helpful?
Thank jack s
Reviewed 23 October 2015 via mobile

My wife and I stayed at this hotel in Cuenca after a long journey and we were astonished at the old world charm of the building and the impeccable service. Valeria and the cleaning staff were unbelievably helpful in providing us with taxi service, morning breakfast they even arranged our tours while we napped after the trip This hotel was...

 Report
Helpful?
1Thank ecaudorbound

148 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (143)
Viewed
Hotel & Grounds (31)
Viewed
Bathroom (2)
Viewed
Room/Suite (8)
Viewed
View from Room (7)
Viewed
Dining (21)
Viewed
Family/Play Areas (1)
Viewed
Other (73)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (1)
Viewed
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cuenca hotels
0.3 km away
Forum Hotel
Forum Hotel
#5 of 61 in Cuenca
228 reviews
0.4 km away
Hotel Los Balcones
Hotel Los Balcones
#2 of 61 in Cuenca
435 reviews
3.5 km away
Hotel Oro Verde Cuenca
Hotel Oro Verde Cuenca
#1 of 61 in Cuenca
676 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
Mansion Alcazar Boutique Hotel
0.2 km away
Hotel Boutique Santa Lucia
0.5 km away
Casa de las Rosas
Casa de las Rosas
#16 of 61 in Cuenca
106 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners. ... more   less 

Additional Information about Casa San Rafael

Address: Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $71 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa San Rafael 3.5*
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Hotels.com, Hotwire, Agoda, Priceline, Cheap Tickets and HRS so you can book your Casa San Rafael reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Business Hotel in Cuenca
#3 Best Value Hotel in Cuenca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Casa San Rafael staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Casa San Rafael staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all the rooms were good. Just be aware on the third level at least some of the rooms have no window, a sklylight yes.”
18Anita61, 4 Apr 2017 | Read review
“Inside rooms seem quieter”
WadayCopa, 27 Mar 2017 | Read review
“Some rooms have balcony. Get a room with a balcony.”
Alpanjay, 21 Jan 2017 | Read review
“We were on the street, and it was a little noisy, but I wouldn't trade it. I love the street sounds in the morning!”
rosebud215, 3 Jan 2017 | Read review
“Great place to stay if you want to walk and take in the historic district!”
JillN194, 25 Nov 2016 | Read review
5 of 5
Travelocity
US$44* /night
View Deal
Orbitz.comUS$44
Hotels.comUS$44
Hotwire.comUS$44
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates