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Hotel Oro Verde Cuenca

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Hotel Oro Verde Cuenca
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631 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Hamburg, Deutschland
Reviewed 4 days ago NEW

I can really recommend this Hotel, since they would make you feel at home. Staff is super friendly and they take care and remember every single detail/wish. Food was also amazing, with delicious Juices and selfmade tea.

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Helpful?
Thank monika_braatz
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Monika_braatz, What a WONDERFUL review!!!!Thank you very much for considering us excellent!!! . I am delighted to read that you enjoyed your visit with us! On behalf of the entire Hotel Oro Verde Cuenca team, we greatly appreciate your kind words about our Hotel and our service. We also thank you for recommending us to other travelers about...

San Diego, California
Reviewed 1 week ago

Good hotel, nice bed, nice pillows and average internet access. The breakfast buffet is better than average, lunch and dinner are good. The location is not the best, you need to take a taxi to go to a convenience store, but, will definitely will stay there again.

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Helpful?
Thank Tony E
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Tony E, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your flattering comment. Thank you for helping us to spread the word to other travelers about our service. We constantly strive to exceed our guests' expectations and take great pride in delivering an excellent. We look forward to your next...

Los Angeles, California
Reviewed 3 weeks ago via mobile

We have been on a road trip throughout the whole country of Ecuador. After been in Quito, quevedo, passing through la Maná, stayed in Guayaquil, is was our turn to go to Cuenca. Upon arrival at the hotel we check in and right away they told us the reservation is for one person only and it would be $40 dollars...

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Helpful?
Thank zip90301
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Zip90301 I would like to express my sincere apologies for what happened, I understand your discomfort, although I do not justify your offensive words towards our institution. As our Resident Manager explained to you Sir this was generated by misinterpretation of the hotel's new receptionist at the check in, because the reservation you made was for 1 person...

Annapolis, Maryland
Reviewed 3 weeks ago

Located in an upscale and safe area of Cuenca, the hotel and rooms are upscale, clean, and comfortable. The hotel provides a free shuttle from the Cuenca Airport; free parking; and free, fast, and reliable wireless internet throughout the hotel. The selection, quality, and quantity of food and drinks; and the excellent service from the bakery and restaurant staff will...

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Helpful?
Thank David1124
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest David1124, WHAT A WONDERFUL REVIEW!!! I am delighted to read that you enjoyed your visit with us! We also thank you for for sharing your experience with Trip Advisor travellers We constantly strive to exceed our guests' expectations and take great pride in delivering a five star experience. Many thanks for your kind words about our team makes...

Sydney, Australia
Reviewed 4 weeks ago

We stayed here as part of a group just for one night and we arrived late and left early so didn't get much of a chance to experience all the amenities. We did however eat in the restaurant and the food and service was excellent. We were very tired after a long day of travelling and our meals were served...

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Helpful?
Thank Kazzie1409
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Kazzie1409, I am delighted to read that you enjoyed your visit with us! On behalf of the entire Hotel Oro Verde Cuenca team, we greatly appreciate your kind words about our Hotel. We constantly strive to exceed our guests' expectations and we are very flattered by your comment about our service and our gastronomy. I request please that...

Menlo Park, California
Reviewed 5 weeks ago via mobile

This hotel, which is away from the hustle and bustle of central Quenca, is really quite nice. It's a short $2.50 taxi ride to the historic, tourist area of Cuenca but it's worth it to have nice amenities. Also, it's just a block off the river which makes for a very nice, shaded walk to the touristy area. Because the...

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Helpful?
Thank 389tonyn
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest 389tonyn, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your flattering comment. I request please that on your next visit you make your reservation directly to my personal email mferrari@oroverdehotels.com in order to personally welcome you. You are really important to us, we take care of every detail in order...

Reviewed 18 February 2017 via mobile

Oro Verde is a very nice hotel, not in the center of town (so it's quiet and easy to get to). Our room was extremely large and comfortable. Nice clean modern design aesthetic. Adequate wifi. As others have noted, it's an easy and cheap ($2-3) taxi ride to the center of town. We were very happy with the modern amenities...

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Helpful?
Thank Joy M
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Joy M, We really thank you for the kind review We also thank you for helping us to spread the word to other travelers about our service and about our Hotel. We are very pleased that you liked our breakfast and our ceviche. I request please that on your next visit you make your reservation directly to my...

Geneva, Switzerland
Reviewed 9 February 2017

Hotel Oro Verde won an award for the best hotel in Cuenca (2016?), and although I haven't seen any other hotels in Cuenca, I think it deserved the honour. The hotel is laid out on 3 floors, has a small heated swimming pool, and is relatively quiet. The staff are very helpful and service is of a high standard. The...

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Helpful?
Thank Robin B
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Robin B, WHAT WONDERFUL REVIEW!!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your SPLENDID and FANTASTIC comment. I am delighted to read that you enjoyed your visit with us! On behalf of the entire Hotel Oro Verde Cuenca team, we greatly appreciate your kind words about our Hotel. We...

Reviewed 25 January 2017 via mobile

It's a very nice hotel with friendly staff, the room was very clean and nice. The breakfast was great with a lot of options, mr daniel penia was so friendly and nice during the meals and specially at the event we had in the hotel, he was very helpfull even with my personal arregements. X

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Helpful?
Thank Law F
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Law F, What a WONDERFUL review!!!! . I am delighted to read that you enjoyed your visit with us! On behalf of the entire Hotel Oro Verde Cuenca team, we greatly appreciate your kind words about our Hotel. We also thank you for helping us to spread the word to other travelers about our service. We constantly strive to...

Santodomingo
Reviewed 18 January 2017

It´s a nice complex with good service and food located in one of the best residential areas of town, has a great bakery shop and very comfortable rooms. Great scenery next to the river, and includes a heliport. Great for business meetings and planning. A bit far from the center of town.

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Helpful?
Thank 450ginog
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest 450ginog, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your SPLENDID and FANTASTIC comment. You are really important to us, we take care of every detail in order to make you feel better than in your own home. I request please that on your next visit you make your reservation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Oro Verde Cuenca

Address: Av Ordonez Lasso S/N, Cuenca 010150, Ecuador (Formerly Oro Verde Cuenca Hotel)
Region: Ecuador > Azuay Province > Cuenca
Price Range: $136 - $1,925 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Oro Verde Cuenca 4.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Cuenca Oro Verde Hotel
Hotel Style:
#1 Business Hotel in Cuenca
#1 Luxury Hotel in Cuenca
#2 Family Hotel in Cuenca
#7 Romantic Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Oro Verde Cuenca staff and other travellers.
6 questions
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Questions? Get answers from Hotel Oro Verde Cuenca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good. Myself, I usually ask for a room on a higher floor.”
 of 5 bubbles 831robinb, 8 Feb 2017 | Read review
“Rooms all quiet & spacious. Beds very comfortable. Bathroom a bit small but shower, vanity, mini bar área was very good.”
 of 5 bubbles annbK983AP, 25 Nov 2016 | Read review
“The rooms close to the corridor are the closest to the elevator, 204 the 214 are very far from it and you must have a walk”
 of 5 bubbles gustavop23, 20 Oct 2016 | Read review
“Very clean rooms with everything you need.”
 of 5 bubbles renev355, 5 Sep 2016 | Read review
“We only ate breakfast. We did not stay at the hotel.”
 of 5 bubbles Karl2010, 21 Aug 2016 | Read review
5 of 5