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El Lago Estelar Hotel

186 reviews
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Traveller (160)
Room & Suite (28)
Dining (27)
Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
7 Mar 2017
“A Good Place to find relaxation”
5 Nov 2017
“A true joy in Arequipa !!”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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1 - 5 of 22 reviews
Reviewed 6 November 2017

Returning to Arequipa, I find that there are only 2 world class hotels. One of them is this hotel, which in my modest opinion,wonderful. My conclusion is based on its beauty, its location and the benefits it offers. This hotel is really an Oasis, because...More

Thank Luiscperu
Response from Maria A, Manager at El Lago Estelar HotelResponded 2 weeks ago

Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country...More

Reviewed 7 March 2017

This hotel is in a lovely quiet area, and on beautiful grounds. I think the staff must love to work here, as everyone seemed to go about their business quietly without noise and nodding to you as you walk past. It is a clean and...More

Thank malnit56
Response from Maria A, Manager at El Lago Estelar HotelResponded 15 March 2017

Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country...More

Reviewed 29 November 2016

Bravo for the people working on the kitchen, the rest of the hotel is alright - it has the potential to improve on the HK and events departments. Outdoor corporate activities should be happening away from the room buildings to not disturb guests.More

1  Thank beetbeat
Response from Maria A, Manager at El Lago Estelar HotelResponded 30 November 2016

Dear Guest. I want to thank you for your candid feedback, sharing your experience during your recent visit and helping us to improve our services with your comments. We will continúe working to provide our guests an exceptional service. Best Regards. Maria Patricia Andrade Sterling...More

Reviewed 21 September 2016

El Lago Estalar is located on the south end of town, far from the airport on the north side and also a long way from Arequipa Centre. The taxis are cheap but mostly low quality vehicles and the drive from the hotel to the town...More

Thank DerrickNancy
Response from Maria A, Gerente at El Lago Estelar HotelResponded 22 September 2016

Dear Guest. I want to thank you for your candid feedback, sharing your experience during your recent visit and helping us to improve our services with your comments. We will continue working, since our biggest commitment is to provide our guests an exceptional service and...More

Reviewed 30 July 2016

The outdoor area is great for children and they have a nice pool and some games to play. The location is great eventhought it takes some time to go to downtown. There are still lot of improvement potential. One of the thing I didn´t like...More

1  Thank joudiego
Response from Maria A, Manager at El Lago Estelar HotelResponded 1 August 2016

Dear Guest, I want to thank you for your candid feedback,sharing your experience during your recent visit and helping us to improve our services with your comments.We hope we can welcome you back any time soon,thanks. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

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Traveller (160)
Room & Suite (28)
Dining (27)
Pool & Beach (20)
Hotel & Grounds (102)
Family and Play Areas (11)
Bathroom (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Room amenities
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Details
Price range
US$65 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Arequipa
#5 Spa Hotel in Arequipa
#14 Romantic Hotel in Arequipa
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$65 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Arequipa
#5 Spa Hotel in Arequipa
#14 Romantic Hotel in Arequipa
Room types
Family Rooms, Non-Smoking Rooms
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