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Casa Cartagena Boutique Hotel & Spa

686 reviews
#3 of 173 Hotels in Cusco
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Traveller (424)
Room & Suite (385)
Dining (96)
Overview
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (686)Write a Review
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All reviewsmaster suitecomplimentary pisco sourspisco sour lessonmachu picchumodern furniturebeautiful hotelrooms are hugesteam roomcristo blancothe main squareevery eveningcoca teacolonial architecturerooms faceturn down servicevisit cuscoeggs cooked to order
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21 - 25 of 451 reviews
Reviewed 26 July 2017 via mobile

This hotel was located close to the main square. The rooms are very spacious and very comfortable. The staff were helpful and nice to deal with. The spa pool is located in a different building to the rooms so you would get very cold walking...More

1  Thank Paul R
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 2 August 2017

Dear Guest : Thank you very much for share you comments with Trip Advisor community. We fell really glad to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our outstanding Suites of our colonial...More

Reviewed 14 July 2017 via mobile

We enjoyed our stay at Casa Cartagena. The rooms were great, good size and very clean. The restaurant was wonderful. We used the spa services a few times and again very happy. The staff are wonderful and friendly. My only complaint is the coffee is...More

Thank Sandra D
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 15 July 2017

Dear Guest, we thank you for your sincere words and we are very pleased to know that your stay at Casa Cartagena was a very pleasant experience, and we hope to have you with us again. On behalf of the Casa Cartagnena team. thank you...More

Reviewed 13 July 2017

Casa Cartagena is a beautiful hotel, centrally located (close to shopping, church, sight-seeing, etc), with friendly & helpful staff and great food. It has character and local charm. Spacious room. Quiet. I would recommend without exception.

Thank Alison C
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 15 July 2017

Dear Guest, we thank you for the time taken to leave us your sincere comments, and to highlight the quality and warmth of our staff. On behalf of the Casa Cartagnena team. thank you very much, Juan Carlos Burneo Hotel Manager

Reviewed 13 July 2017

First time staying at the property, and first time Cusco. LIKES -The bathrooms were amazing- big tubs and good bathroom products and towels. -Loved the tea and juice when we first arrived. It was a nice touch. -The rooms are spacious and well appointed, albeit...More

Thank MattMarion
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 15 July 2017

Dear Matt, personally thank you for the time you have taken to leave us this valuable comment, where you highlight the good service and the warmth of our staff, I have also taken note of the inconveniences they had during your stay and we are...More

Reviewed 10 July 2017

We stayed in this most beautiful, centrally located hotel for 3 nights (Junior Suite) before we visited Machu Picchu and another 2 nights (Royal Suite) after. This hotel has had a journey - it was once on the site of an Inca temple then home...More

1  Thank trina027
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 15 July 2017

Dear Guest, thank you very much for such a flattering words, we are very happy that you enjoyed your experience at Casa Cartagena and that the quality of our staff has been of your total pleasure, it is always a pleasure to serve guests like...More

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13456791
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$254 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Cusco
#5 Family Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$254 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Cusco
#5 Family Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (424)
Room & Suite (385)
Dining (96)
Pool & Beach (9)
Amenities (56)
Family and Play Areas (6)
Questions & Answers
Ask a question
Emma A
22 August 2016|
AnswerShow all 7 answers
Response from Stefano B | Property representative |
Good Morning Emma, thanks for writing us, of course we have adapters you can use here, we will provide you with one. thanks again and see you soon. Juan Carlos
2
Votes
Emma A
1 February 2016|
AnswerShow all 4 answers
Response from steven g | Reviewed this property |
Meant accommodating. Sorry.
0
Votes
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12
Room Tips
"Get a room on the 2nd floor to have a nice balcony"
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"Avoid rooms facing the street."
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"all rooms thave a view to the hotel's courtyard which is very beautiful."
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"all rooms face an interior courtyard, quiet, safe and just lovely !"
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