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Pacha Hotel Museo

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80 Reviews from our TripAdvisor Community

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Showing 36: English reviews
A TripAdvisor Member
Level Contributor
18 reviews
5 hotel reviews
9 helpful votes
Reviewed 3 August 2016 via mobile

After a misunderstanding with our booking at another hotel, we ended up at Pacha Hotel on a whim and we were so incredibly happy we did! We stayed here one night before leaving for Machu Picchu, and liked it so much we booked it for our remaining days in Cusco after MP. For our MP trip, they stored our bags...

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Helpful?
Thank A TripAdvisor Member
London, United Kingdom
Reviewed 11 October 2015

I went there for a few days.After arrive,they located us in a tinny room,with a window above the reception.Bad lights,no windows in our room.Room and toilet were superdirty.After a chat with the receptionist they allocated to another bedroom but we decided to cancel all our booking because the hotel was not as described and they charged us an extra night.The...

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Thank davijt
Reviewed 1 July 2015 via mobile

We stayed here for 2 nights before our salkantay trek to Machu Picchu, and another 2 after returning. The staff are friendly and accommodating, looking after some bags for us that we were unable to carry on our trek We stayed in a room with 4 large single beds, and bathroom. The rooms are basic but clean, and the shower...

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Thank Danie K
singapore
Reviewed 11 January 2015

We got what was promised- flat screen, hot showers, simple breakfast and the location was very central. The service staff were very efficient, always smiling and helpful with our queries. However, room is quite small but still overall value for money.

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Thank beachbummer75
London, United Kingdom
Reviewed 14 October 2014

We needed to amend a reservation we made, and we tried calling, emailing and even sending letters to the hotel, but never received any response. Once they answered the phone and immediately hung up. As a result we will not be staying here, and do not make a recommendation.

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Helpful?
Thank nitbix
Jose_Mellado, Propietario at Pacha Hotel Museo, responded to this review

So sorry for the inconvenience, I don´t understand what happened, We don´t receibed your letters and about your mails I need to talk whit my team. Jose Mellado

Cancun
Reviewed 19 May 2014

I got the hotel through hotwire, It says i was bidding on a 3 star hotel with over 80 % of acceptance. I do not know how this hotel got so highly rated and I do not know how this can be considered a three star hotel, I am not picky, however I felt this needed to be informed in...

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1Thank Javier R
Roseville, California
Reviewed 25 April 2014

Hotel is very clean, staff is very helpful. Stayed here about 2 years and anytime any family members go to cusco they also go. They have tours that are very cheap and are fairly close to the main square, easy walk

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Thank Diana N
London, United Kingdom
Reviewed 8 December 2013

Not sure exactly how this ended up so highly ranked on Tripadvisor. First, I chose this hotel because of its alleged close proximity to the Inca Express bus departure point (~1km) but instead it was actually > 3km from the stop. This still shows up as being the case on Google Maps, but I see TripAdvisor has since corrected the...

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Thank seputus
Aguas calientas
Reviewed 21 October 2013

After a few bad hotel experiences in Peru we weren't expecting much from this place due to it being close to the same price as the others. However, we were pleasantly surprised! Best Internet we ve had so far, very friendly/ professional staff that spoke good English, great shower pressure/ temperature, clean sheets/ towels with no stains!, and decent breakfast....

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1Thank Gene W
Kyoto, Japan
Reviewed 14 July 2013

We stayed 4 nights, which included the free airport pick-up. We booked directly with the hotel, which saved a lot of money. Location just 8-10 minutes to the main square..no hills to climb! Very professional, friendly owner suggested a great local restaurant near the corner of the round-about two blocks towards town..we went twice and tried to go back another...

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Helpful?
Thank jinbay

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Pacha Hotel Museo

Address: Avenida de la Cultura 220, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $50 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pacha Hotel Museo 3*
Number of rooms: 9
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Questions & Answers

Questions? Get answers from Pacha Hotel Museo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a nice room,get another hotel”
 of 5 bubbles davijt, 11 Oct 2015 | Read review
“choose rooms at the back if you want quiet.”
 of 5 bubbles beachbummer75, 11 Jan 2015 | Read review
“Ask for a room as far away as possible from the breakfast room”
 of 5 bubbles 766genew, 20 Oct 2013 | Read review
“Rooms facing the street might actually be quieter than in the back..with double-glassed windows. We asked and got the two bedroom suite. Never hurts to ask!”
 of 5 bubbles jinbay, 13 Jul 2013 | Read review
“I would rather stay close to city center cusco.”
 of 5 bubbles ushdra, 7 Jul 2013 | Read review
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