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LP Los Portales Hotel Cusco

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#20 of 162 Hotels in Cusco
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1 room 2 adults 0 children
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LP Los Portales Hotel Cusco
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629 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Tetbury, United Kingdom
Reviewed yesterday NEWvia mobile

We booked this hotel after having a quick look at trip advisor and without much thought, but we were very lucky as this hotel was perfect. Upon arrival we were asked to hand over passports for copies and go take a seat where we could get some Coca Tea to help us adjust to altitude. One of the waiters came...

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Thank Craighoy89
Surrey, United Kingdom
Reviewed 4 days ago NEWvia mobile

Very pleasant 4 night stay here (pre and post Inca trail). Staff are friendly and attentive. Breakfast provided hot and cold options but not too extensive but I'd easily say there is something for everyone. We also enjoyed dinner in the hotel restaurant one evening too, food was served promptly and tasted lovely. The room and bathroom were both clean...

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Thank Stephanie W
Reviewed 2 weeks ago via mobile

We stayed here for 3 nights. Firstly the plusses. The location is excellent. The staff at reception and the porters are brilliant. The breakfast waiters are excellent. The rooms are comfortable, well equipped with fridge, a large TV with hundreds of channels, excellent power shower, comfortable beds and decent size. Coca tea is free on tap. In the UK this...

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1Thank Arthur L
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Arthur Thank you very much for sharing your wonderful review about your stay at LP Cusco Hotel It is a pleasure for us to know that your stay was so memorable, we will keep working hard to maintain our great service. We really appreciate your suggestion about our breakfast because it give us the opportunity to improve our quality....

Reviewed 4 weeks ago

It was my first trip the South America, to Machu Picchu. This hotel was so nice and comfortable ! We had a wonderful stay with their warm hospitality, professionalism, nice room and food. Every single staffs was always there when we need any request. I really appreciate that. If possible, I'll visit Cusco again and stay Los Portales, then enjoy...

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1Thank Yoko H
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Yoko Thank you very much for sharing your review about your stay at Los Portales Cusco hotel. Deliver the best customer service is our priority, so that we are glad to know that we met it. We assure you that your comments will be share with all our staff in order to encourage them to providing to every guests...

Nitra, Slovakia
Reviewed 20 February 2017

Very good location, the hotel itself is very comfortable and has everything you need, including excellent breakfast and comfortable and clean rooms. Service and staff is perfect - goes well beyond the range of the norm - no problem to store your luggage in the hotel during trip e.g. to Machu Picchu (it was prepared at room next day when...

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4Thank Katia_SK
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Katja Thank you very much for sharing your wonderful review about your recent stay at Los Portales Cusco Hotel Reading comments like your make us feel proud of our job. Thank you for your acknowledge to our staff we assure you that your comment will be share will all our team, in order to encourage them to keep delivering...

Nitra, Slovakia
Reviewed 12 February 2017

Very nice hotel, close to the Plazas des Armas. Very helpful people, ready to arrange everything according to request. Fine breakfast, coca tea included. Nice, clean rooms. Good place to start Cusco and surroundings excavations.

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2Thank burru2015
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Burru2015 Thank you very much for sharing your experience with the trip advisor community We are glad to know that our location, facilities and service met your expectations. All our staff do their best to provide memorable experiences for all guests. We look forward to welcome you back in a close future

London, United Kingdom
Reviewed 10 February 2017

We stayed for 3 nights at Los Portales Hotel, pre and post visit to Machu Picchu. The hotel is in a good location within 10 minutes walk of the main square. Staff are friendly and very helpful. Room was clean and comfortable. We had a room at the rear of the hotel, which was very quiet. Lovely covered courtyard and...

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1Thank Susan C
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Susan Thank you very much for sharing your review about your stay at Los Portales Cusco Hotel Read your message make us feel proud of our job because it let us know that we are going by the right way to get our goal of t delivering the best service for all guest. As you said we have a...

Bournemouth, United Kingdom
Reviewed 31 January 2017

Stayed here for 2 nights last September (sorry been busy since we got back!). Great hotel in central location and perfect for exploring the sights of Cusco. Lovely courtyard and restaurant with great breakfasts. Can't say about dinner because we ate out but I'm sure absolutely fine. Nice clean and comfortable rooms but no view worth speaking about. Very friendly...

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1Thank Dave C
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Dave Thank you very much for sharing your review about your stay at LP Cusco hotel We are delighted to know that our location, facilities and service were enjoyable for you. Our staff always strive to provide the best experience to each guest, be sure that your review will be share with all of them. We look forward to...

Charlotte, North Carolina
Reviewed 24 January 2017

I stayed here on a tour travel package through Peru. We stayed here twice on our way going toward and coming back from Machu Picchu. We enjoyed both stays. The staff was very professional and friendly and mostly english speaking. Even though breakfast is a buffet, the staff will come out and fill your coffee or tea cup. Both times...

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2Thank Alison R
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Alison Thank you very much for sharing your experience at LP Cusco Hotel We are pleased to read that you enjoyed our location, facilities and service because deliver memorable experiences for all guest is our goal and get it make us feel proud. We assure you that your review will be share with all our staff in order to...

Sarasota, Florida
Reviewed 27 December 2016

I spent 3 nights with my son in the hotel during my stay in Cuzco. The first 2 nights on the way before touring this amazing area and on the way to Machu Picchu and the 3rd night on the way out. I found this hotel to be perfect.. Extremely clean with more than sufficient amenities, including the restaurant downstairs...

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1Thank palmerrancher
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Palmerrancher Thank you very much for sharing your wonderful review about your recent stay at Los Portales Cusco Hotel Reading comments like yours make us feel proud of our job and let us know that we going by the right way. We assure that your review will be share with all our team in order to encourage them to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is a few steps from the historic and financial center of Cusco. We are located in front of the Temple of the Sun “Koricancha” and just four blocks from the Main Square. Los Portales Cusco Hotel is your best choice to enjoy the archaeological Capital of America or do business on El Sol Avenue, the main street passing through downtown. Los Portales Cusco is a comfortable hotel with services suitable to the needs of the modern traveler. Our restaurant offers a complete breakfast buffet and a selective menu of national and international food. ... more   less 

Additional Information about LP Los Portales Hotel Cusco

Address: Av. El Sol 602, Cusco, Peru (Formerly LP Cusco Hotel)
Region: Peru > Cusco Region > Cusco
Price Range: $108 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LP Los Portales Hotel Cusco 3.5*
Number of rooms: 50
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Hotel Style:
#9 Family Hotel in Cusco
#9 Business Hotel in Cusco
#14 Romantic Hotel in Cusco
#16 Best Value Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from LP Los Portales Hotel Cusco staff and other travellers.
6 questions
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Vancouver, Canada
6 months ago
Washington DC, District of Columbia
Philadelphia, Pennsylvania
over a year ago

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Questions? Get answers from LP Los Portales Hotel Cusco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you get hot easily, ask for a room with a window to the outside. Can get very hot and stuffy if the temperature outside is warm enough.”
617arianan, 21 Nov 2016 | Read review
“Rooms overlooking atrium are quiet”
kr0825, 9 Nov 2016 | Read review
“Rooms overlooking the central atrium were quieter than those facing the street, music and general chatter from below could be heard.”
Annette1102, 18 Oct 2016 | Read review
“All good sized rooms”
tonyl54, 24 Aug 2016 | Read review
“Rooms overlooking the atrium were smaller and noisy than those at the back”
Jmpf, 2 Aug 2016 | Read review
5 of 5