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Belmond Palacio Nazarenas

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596 Reviews from our TripAdvisor Community

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Showing 397: English reviews
New York City, New York
Reviewed 10 May 2016 via mobile

Upon arrival to this magnificent hotel, we were informed our deluxe room was upgraded to a deluxe suite with views of the city and swimming pool courtyard. We had a very large terrace. Our personal butler excorted us to our room and showed us all the amenities and services offered which were included in our room. They included a private...

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Helpful?
Thank Andrea E
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Andrea, Thank you very much for such detail review. Glad to read that you could discovered our Palace and enjoyed the special details such Pisco Sour in room and signature amenities. Also highligted the service that create the magic is a perfect motivation for us. Looking forward to welcome you back With best regards, Ximena Luna

Cusco
Reviewed 9 May 2016

This is The best hotel that I have ever stay ed in Latín América. It is so good that it is hard To leave. There Service is impecable. Food couldnt b better. Locatión, prefect. Do not hesitate. A great hotel in a gorgeous city. M

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Helpful?
Thank Axel S
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Axel, Great to read your experience, thank you. We will keep working in the food experience, always great to read when we need improvement in a specific area. Trust to have you soon back with us. Best regards, Ximena Luna

NYC
Reviewed 8 May 2016

Very good luxury hotel, all the attractions are easily walkable, and yes: It's the only luxury hotel in Cusco with a swimmable pool! It's not filled by tour groups like the other Belmond. The best rooms are in the new wing, overlooking the city towards the mountains in the back. The only thing that could be improved would be to...

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Helpful?
Thank McGyverNYC
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear McGyverNYC, Great to read how we made you feel during your stay. Nothing more satisfying than that for us and a great motivator to keep us going. As the hotel is not big enough we offer Monasterio's restaurant for lunch and dinner, is just next to us and also a Belmond property, good option if you are looking for...

MN
Reviewed 7 May 2016

We were booked at this hotel as a travel package for Cuzco and Machu Picchu. The grounds are beyond beautiful with a gorgeous pool off next to the restaurant and the lounge/bar. The room itself was spacious and quite comfortable. There is heated floor int he bathroom, large closets, rain shower, nice large top with soaking salts for sore muscles...

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Helpful?
Thank mngrl08
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear mngrl08, Thank you, beautiful to read your contribution. It is a pleasure for us to read of your time and the feeling of returning from Ollantaytambo to enjoye of the Spa. Hope to have you back with us soon With very best regards, Ximena Luna

london
Reviewed 4 May 2016

We arrived at the Palacio Nazarenas on Christmas Eve having travelled from Machu Picchu on the Hiram Bingham. The hotel itself is just stunning and we were upgraded to Junior Suites with our own Butler who was beyond helpful during our stay. Unfortunately I suffered from problems with the altitude and had to see a doctor on our second night....

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Helpful?
Thank holidaygiant
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear holidaygiant, Thank you for a great review and for sharing. I am happy to read we could asssit you fast and properly with the doctor. Thank you also for let me know about the atmosphere, we will take a closer look at the ambience of our restaurant. With my best regards, Ximena Luna

Brisbane, Australia
Reviewed 3 May 2016 via mobile

One of the most beautiful hotels in the world. A recently converted and restored convent with amazing staff and facilities. A heated pool at 3400m is s treat. The hotel itself is amazing but the staff are something else, hot milk and oxygen at 3.30 am with a smile is not something you see every day. Thank you for a...

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Helpful?
Thank Carmi69
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Carmi69, I perfectly now what you mean and thank you for mention it. This great staff is our soul and heart, month training is what we strongly emphasize. I hope you can return someday! My best Regards, Ximena Luna Room Division Manager

Tiverton, Rhode Island
Reviewed 2 May 2016

Paul T's review :If your looking to be wrapped in the lap of luxury, you've found it. The moment you walk in and are greeted by the highly professional staff and introduction to your personal Butler your there. This was the honeymoon I wished I could have afforded in my youth. It is just Spectacular.

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Helpful?
Thank Paul T
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Paul, Great to know that you could pumper with this special time just for you two and that we did our best so that you can achieve it. Thank you very much for choose us and now give us this great review. Hope you can visit us again in you next renewal. Best Regards, Ximena Luna Room Division Manager

Brisbane, Australia
Reviewed 20 April 2016

I don't really know what to write about this hotel to do it justice. This was simply one of the best (if not THE best) hotels we have ever experienced anywhere in the world. The staff were beyond brilliant- I've never encountered more well trained staff anywhere. They are all so helpful, genuine, kind and charismatic. Our room itself was...

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Helpful?
Thank Jess D
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Jess, Now I have to say WOW, thank you very much for this great review, that will help other future guests to decide for us. I have to say that expresions like "The best Hotel, could keep raving & splurge and book it" make us very proud and give us the motivation to work even harder for our guests....

Palo Alto, California
Reviewed 19 April 2016

We stayed two nights in #210 - a suite with a vast bathroom (two vanities, soaking tub, separate shower and separate WC). The hotel is located on a charming plaza a short walk from the main historical center and a short walk, in the opposite direction, to the San Blas neighborhood. The property has four garden-like courtyards, one with a...

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Helpful?
Thank Roger F
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear Roger F. Thank you for taking the time to share your comments. Train the staff is one of the most important assessments for us in this line we can constantly evaluate de way we do things, if they are not ready with english or service. I regret to read we did not help you to relax with our room...

Reviewed 19 April 2016

My firts night in this hotel was amazing and I hope to back one day, the staff was friendly, the food was so good and the reception there was good too, the hotel is well located, near the main square, me and all my friends stayed in amazing rooms, I will suggest this hotel for sure. Thanks Cusco.

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Helpful?
Thank TakeAn A
oeperu, Manager at Belmond Palacio Nazarenas, responded to this review

Dear TakeAn A, Very nice comment, thank you for sharing. Your comments on the staff, food and location are highly appreciated, I hope that you come back one day too. Untill than, with warmest regards Ximena Luna Room Division Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Set in a tranquil plaza behind Cusco's main square, this former palace and convent emerged from years of restoration to become one of the city's most exclusive hotels. Step past walls of Inca stones and into a cloistered courtyard with an ancient fountain at its heart. Then be surprised as contemporary Cusco comes to the fore: a fabulous spa, the city's first outdoor pool and stylish restaurants serving cutting-edge local cuisine. This intimate urban retreat has just 55 suites, each enriched with oxygen and with its own private bar where guests can create drinks accented with fresh ingredients grown at and around the hotel. ... more   less 

Additional Information about Belmond Palacio Nazarenas

Address: Plaza Nazarenes 276 | Plazoleta Nazarenas, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $625 - $1,523 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Belmond Palacio Nazarenas 4.5*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Cusco
#1 Luxury Hotel in Cusco
#1 Romantic Hotel in Cusco
#1 Family Hotel in Cusco
#2 Business Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Palacio Nazarenas staff and other travellers.
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Questions? Get answers from Belmond Palacio Nazarenas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there is a bad room in this place!”
 of 5 bubbles dottif2016, 21 Nov 2016 | Read review
“Choose a room on the top floor with a view of the city of Cusco and surrounding hills”
 of 5 bubbles luckycat2016, 17 Oct 2016 | Read review
“Price will dictate size of room and bathroom. All are good.”
 of 5 bubbles Traveler234280, 17 Oct 2016 | Read review
“You cannot miss with any of the rooms.”
 of 5 bubbles hawaiiportland, 14 Oct 2016 | Read review
“Suite 101 is exceptional and has piped oxygen to help with acclimatization”
 of 5 bubbles robsneddon, 2 Sep 2016 | Read review
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