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Novotel Cusco

Booking.comUS$80*
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#28 of 164 Hotels in Cusco
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$144*
US$80*
US$144*
US$80*
US$144*
US$80*
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Novotel Cusco
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1,338 Reviews from our TripAdvisor Community

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Showing 715: English reviews
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Melbourne, Australia
Reviewed yesterday NEWvia mobile

My friend and I wanted to stay somewhere nice after completing Machu Picchu Inka Trail. We were quite disappointed with the customer service, particularly when we ordered our dinner. We waited for 10-15mins to place an order but had to find another waiter to take our order. One of the dishes we ordered was a small side salad and got...

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Helpful?
Thank esthersangkop
Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 9 April 2017

We found in general that the people in Cuzco were very accommodating and eager to please the tourists that bring in a lot of revenue to their area. The room was nice, with lots of hot water. The breakfast buffet had lots of choice and was cooked and presented well. They have a computer in the lobby area that can...

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2Thank Unbiased-Facts
About Hotel's Favourite Review
Victor C, General Manager at Novotel Cusco, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Victor Collantes General Manager NOVOTEL CUSCO

Vancouver, Canada
Reviewed 5 days ago NEW

We spent two nights at Novotel Cuscoe. It was a really nice hotel, great staff, large rooms and a nice courtyard area for relaxing (if you want). Breakfast was great, and breakfast starts early (~4am) for those that need to get an early start on your day. There was free wifi but it was pretty weak. Room had air conditioning...

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1Thank mayumilsam
New York City, New York
Reviewed 5 days ago NEW

Lovely Hotel Very pleasant and beautiful Hotel. You are in the middle of the most active part of the City. restaurants and shopping are all around you. Night life and entertainment as well. I loved it

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Thank Kissesandpie
Colchester, United Kingdom
Reviewed 1 week ago

We had two different rooms at the Novotel, Cusco. One modern room was found to be okay. The room was next to the emergency exit door, frequently used by members of staff as an entrance/exit. The second was room 334 on the first floor at the front of the older section of the hotel. If you want to listen the...

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Thank leehE9550EU
Mumbai (Bombay), India
Reviewed 1 week ago via mobile

Lovely hotel.. very close to the main square... loved the ambience!! The reception area is very pretty n Cozy. Rooms are decent.. slightly narrow maybe but decent. Helpful staff (tho did get one who wasn't so helpful but generally good staff) Decent food.

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Helpful?
Thank Travelbud_India
Victor C, General Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel, I will look into the points you raised personally, and in the meantime, I hope we can welcome you back to Novotel Cusco very soon. Yours sincerely, Victor Collantes General Manager NOVOTEL CUSCO

Bengaluru, India
Reviewed 1 week ago

The hotel very close to town square has a mixture of both modern and history. Outside and internal views differ so much and amazes you. All modern amenities in the room and the service was very good and accomodative. The restaurant in the open area is cool to sit and relax, enjoy. The food spread and quality was very good.

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Thank Prashy21
Gainesville, Florida
Reviewed 1 week ago

If you plan a stay in Cusco, this is the place to do so. We were able to check out several hotels in Cusco while there, and even though we could not place any serious fault in any of them, the superior suite at Novotel was unmatched for comfort and amenities. Our suite, which was comparable with the price of...

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Thank wmerry2016
Vancouver, Canada
Reviewed 2 weeks ago

Elegant completely modern hotel in lovely old building. Very nice decor, lovely bathrooms, Beds and bedding first class. Building on a narrow one-way street right in the historic town centre. Very pleasant helpful staff. Great breakfast. Quiet, relaxing, very re-assuring place. More expensive but worth it.

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Thank cryophile
Zurich, Switzerland
Reviewed 2 weeks ago

Impressive hotel, perfect location for old city visits and strolls, perfect rooms, very clean, good service and good food, great fitout (you feel home in the hall). Only downside (for the mgmt): some people treat the hall as waiting and chatting room late night (instead of bar) and very early morning.

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Helpful?
Thank haktus
Victor C, General Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Victor Collantes General Manager NOVOTEL CUSCO

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. ... more   less 

Additional Information about Novotel Cusco

Address: San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $138 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cusco 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Novotel Cusco Hotel Cusco
Cusco Novotel
Accor Cusco
Hotel Style:
#4 Green Hotel in Cusco
#11 Luxury Hotel in Cusco
#12 Business Hotel in Cusco
#27 Romantic Hotel in Cusco
#32 Family Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cusco staff and other travellers.
18 questions
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Questions? Get answers from Novotel Cusco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try & choose rooms in 2nd floor (as the lobby floor), some rooms are in basement and upstairs. felt the 2nd floor was convenient”
Prashy21, 17 May 2017 | Read review
“We utilized the superior suite, and were extremely satisfied”
wmerry2016, 16 May 2017 | Read review
“Get one of the rooms in the old section of the hotel. They have more character than the newer rooms.”
mg478, 18 Apr 2017 | Read review
“Two kinds of rooms: colonnial (special colonnial deco) and contemporary (modern deco). I would choose the first one”
carlosandr_sm304, 18 Apr 2017 | Read review
“Stay in the old section.”
TomfromDecaturGa, 29 Mar 2017 | Read review
5 of 5
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US$80* /night
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Prices are for 1 room, 2 adults
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