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Sonesta Hotel Cusco

3,528 reviews
#15 of 173 Hotels in Cusco
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Traveller (705)
Room & Suite (402)
Dining (101)
Overview
  • Excellent72%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(69 reviews)
“machu picchu”(68 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
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Reviews (3,528)Write a Review
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All reviewsgreat hotelhandicraft marketmachu picchubreakfast buffetthe main squareel solmodern hotelno air conditioningrecommend this hotelcoca teatrain stationhigh altitudeinca trailfew blocksaltitude sicknesssacred valleyplaza de armas
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11 - 15 of 914 reviews
Reviewed 2 weeks ago

Nice hotel and very nice staff. Everyone was very friendly and kind. Our room was clean and the bed was very comfortable. Very good buffet breakfast included with our stay. We would stay here again. :)

Review collected in partnership with this hotel
Thank anntionettak
Reviewed 2 weeks ago

The room was clean and well appointed, the bed was comfortable, and staff was friendly. A requested electricity converter was delivered promptly. The included breakfast had a nice variety. Location was walking distance to the main square.

Review collected in partnership with this hotel
Thank crmcwolf
Reviewed 2 weeks ago

Truly enjoyed the stay here. All staff were excellent. As this was our first stay here, we were very pleased. Traveling in a foreign country, different issues arise. Any questions/concerns we had were quickly addressed.

Review collected in partnership with this hotel
Thank thomasjosephs2018
Reviewed 2 weeks ago via mobile

We were booked here for one night before our Sacred Valley/Machu Pichu trip and 2 nights before our flight out. We requested adjacent rooms and both times we were given rooms on different floors or different wings which made it difficult for us as a...More

Thank VirginiaTravelbug
Reviewed 2 weeks ago via mobile

We stayed here 3 times in January and February 2018, in between treks and excursions. The hotel was very good; staff are friendly, breakfast is good, there is a bar in the hotel reception and a small cafe/shop which sells sandwiches and drinks. The rooms...More

Thank norm784784
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$92 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cusco
#9 Luxury Hotel in Cusco
#9 Family Hotel in Cusco
#18 Romantic Hotel in Cusco
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$92 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cusco
#9 Luxury Hotel in Cusco
#9 Family Hotel in Cusco
#18 Romantic Hotel in Cusco
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (705)
Room & Suite (402)
Dining (101)
Amenities (51)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
weehawks
29 January 2018|
AnswerShow all 5 answers
Response from Gustavo P | Property representative |
Dear Guest, Effectively we have this service, which must coordinate in advance of your arrival so we can have the necessary information, so the transfer to the airport must coordinate with the reception area, who will... More
0
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Karen I
28 November 2017|
AnswerShow all 5 answers
Response from poptoad | Reviewed this property |
I just checked their website and they have "servicios lavanderia" which would be laundry...
1
Vote
aparboo
11 November 2017|
AnswerShow all 5 answers
Response from Gustavo P | Property representative |
Dear Guest, Our number for contact : 51-084 - 581200
0
Votes
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Room Tips
"I do not know which rooms are quieter but the ones facing Avenue del Sol can be very noisy if you want to..."
Read review
"Corner room was good size"
Read review
"6th floor was very quiet, good quality sleep."
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"Tip; find another hotel that respects you and your $$."
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