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Sonesta Hotel Cusco

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Sonesta Hotel Cusco
Sonesta Hotel Cusco
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2,589 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Hotel Cusco
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Showing 639: English reviews
Canada
Reviewed 9 February 2017

Everything was awesome. the staff were super friendly and helpful. I would stay here every time and recommend to anyone! the breakfast was amazing with every option. Lunches and dinners were great too.

Review collected in partnership with this hotel
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Helpful?
Thank F2307RLjamesw
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Very friendly for sharing your memorable stay through Trip Advisor. We are honored to receive these kind of comments which impel us to continue, in the pursuit of excellence in service and product that we offer day by day. Again our thanks for all the steps and hope to have your visit in the not too distant future,...

Manchester
Reviewed 6 February 2017 via mobile

A very comfortable stay with a delicious breakfast. The staff were all so friendly and couldn't do more to make your stay a good one. The restaurant food for lunch and dinner was good but a bit pricey and there are lots of options a short walk away.

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Helpful?
Thank GeordieGirl99
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest: Many kind to share your comments with us, through our Trip Advisor website. We are honored to receive these kind of comments which impel us to continue, in the pursuit of excellence in service and product that we offer day by day. Receive affection and greetings from Gloria and Elias, who remember it memorably. Our thanks for all...

Gatineau, Quebec, Canada
Reviewed 2 February 2017

We were well greeted, had a complimentary upgrade to a room with a jaccuzi bath which was nice after visiting Macchu Picchu. the room was excellent, bed very comfortable and the breakfast had a wonderful variety. Would go back and recommend to friends.

Review collected in partnership with this hotel
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Thank Kim M
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, We feel very honored on having known that his demurrage with us was agreeable, always we are taking care to detail of the demurrage of our guests, since our major aim is that they sit down like in house. The variety that we offer in the breakfast they are thought about you, for it we offer all our...

Flushing, New York
Reviewed 31 January 2017

high up in the andes and its worth it. the sights and the clean air. the hotel staff number 1 they speak english if you do not speak spanish. clean rooms with a bath if you like. great food, helpful staff.

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Helpful?
Thank ragfa7
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, Knowing that we have met your expectations for some time now is full of joy, in your comment we can see the work we do is being valued in spite of the time. Thank you once again for giving us your kind rating. We hope to have the pleasure of receiving it again at our facilities. Cordially Gustavo...

Bucharest, Romania
Reviewed 30 January 2017

The hotel has a modern look and is located a 10 minute walk from town centre. Rooms are clean, but for some of them you can not open windows curtains as you look in some courtyards of very poor neighbourhood with a non pleasant view. Staff extremely friendly. Food good. As the hotel is at high altitude, coca tea is...

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Helpful?
Thank VMB2010
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, We are very happy to receive your comments and your high level of satisfaction in our hotel. We are delighted to have been part of your wonderful experience and above all to provide you with the services you need during your stay in the city Thank you for your preference, we look forward to your soon return. Sincerely,...

Dundas
Reviewed 30 January 2017

This hotel was our home base while we visited the Sacred Valley and Machu Picchu. We actually stayed at the beginning of the week and returned at the end of the week before travelling on. Staff were very warm, welcoming and extremely helpful in identifying sites to visits and nearby restaurants. The restaurant in the hotel was excellent, good service...

Review collected in partnership with this hotel
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Thank Bernd S
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Our greatest satisfaction is to offer you a differentiated service and ready to exceed the expectations of our guests. It is great to know he had a first class stay with us. Thank you for taking the time to rate our hotel. We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

Greater Sydney, Australia
Reviewed 29 January 2017

I came to Cusco as my daughter had a fall Machu Picchu trail and was in the clinic. My visit was unexpected and upsetting. Hotel were wonderful at helping me and making my stay as easy as could be. I arrived in a panic and found I had left my phone in the taxi! The staff were onto it and...

Review collected in partnership with this hotel
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Thank Kerry K
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, With great emotion we respond to your kind comments and great appreciation for our staff. It is a great honor to know that during your stay you have felt the sincere work that we offer our dear guests. We hope and hope that your young daughter will be much better and of course can come back on a...

Fort Pierce, Florida
Reviewed 28 January 2017

this is a wonderful place to stay. The help is excellent and they arrange for cabs, tours and take care of all of your needs. The rooms are beautiful with vistas of the area. They are comfortable and will provide you with anything you need. The breakfast is great and so is the room service. Yarli the guest relations manager...

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Helpful?
Thank barbaraash19
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Munich, Germany
Reviewed 26 January 2017

The hotel is 15 min. walk away from the old town center. No hotel car park was available need to use private garage. The breakfast was great and the dinner buffet was excellent. The service was at very high level.

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Thank steelriver2014
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, Thank you for sharing your comments with us through our Trip Advisor website. Our honest feelings of receiving these kind of comments which do not impel follow up, in the pursuit of the excellence in the service and the product that offers the day one day. Once again our gratitude for all the steps and we hope to...

Bogota, Colombia
Reviewed 26 January 2017

Last weekend I met up with my cousin in Cusco and we stayed the weekend in the Sonesta Cusco Hotel and had the best experience during our stay! From the moment we arrived at the airport, we were greeted by someone who took us to the hotel with the shuttle service. In the hotel, all of the staff called us...

Review collected in partnership with this hotel
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Thank Jonasdd
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, With great emotion we respond to your kind comments and great appreciation for our staff. It is a great honor to know that during your stay you have felt the sincere work that we offer our dear guests. We are glad to know that I enjoy our breakfast which presents a wide variety for the same suggestions and...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Sonesta Hotel Cusco is the best place to stay away from the bustle of downtown, we are welcoming you to share contemporary and modern facilities with the comfort that you deserve, our associated are oriented to provide you the best quality services, finally you can delight with our specific services that will make your experience in the magical city fantastic. We are committed to create solutions to your needs, exceeding your expectations and leave you happy, that's our goal thinking in you. ... more   less 

Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $130 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Cusco 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Cheap Tickets, Hotels.com, Agoda, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Sonesta Hotel Cusco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Hotel Style:
#5 Business Hotel in Cusco
#8 Luxury Hotel in Cusco
#14 Family Hotel in Cusco
#18 Romantic Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Cusco staff and other travellers.
18 questions
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Questions? Get answers from Sonesta Hotel Cusco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a street view but inside rooms have a sitting room area-bigger”
audreynoltepainter, 1 Apr 2017 | Read review
“try to stay at the back, away from the night time partying dogs, who allegedly bark a lot”
960gilliang, 31 Mar 2017 | Read review
“If there are rooms at the front of the hotel, ask for one.”
scottmG6960NS, 30 Mar 2017 | Read review
“If you ask for a specific room; they will do their best to accomodate”
126mgross, 23 Mar 2017 | Read review
“Just be aware, some rooms do not have a window, only air conditioning.”
Powysgirl, 6 Mar 2017 | Read review
5 of 5