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Palacio del Inka, a Luxury Collection Hotel

Travellers' Choice award winner
#8 of 162 Hotels in Cusco
GreenLeadersPlatinum level
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Palacio del Inka, a Luxury Collection Hotel
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1,922 Reviews from our TripAdvisor Community

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Showing 1,270: English reviews
Adelaide
Reviewed 12 February 2016

This was a 6 star experience. This was pure luxury. This has to be the best hotel in Cusco. We stayed 3 nights. It was central to everything we wanted to do in Cusco. The room was beautiful, the foyer area just gorgeous, and so much in tune with being in a historic city high in the Andes. Breakfast was...

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Thank 892glenl
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a superb review at Palacio del Inka, a Luxury Collection Hotel. We are so delighted by your review that we have already shared it with the whole team at Palacio del Inka. We are very pleased you enjoyed an exceptional stay with exemplary service, the staff strive to go the extra mile and exceed...

Newport Beach, California
Reviewed 11 February 2016

Wow!! I was blown away by their hospitality. I got in here very tired after a five day Inca trek. The manager upgraded my room, made sure I could select a good quiet room as I was staying for only 2 days and needed to prep for my next journey. The spa center was excellent and very relaxing. Restaurant manager,...

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Thank LadyJunket
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a lovely review of your stay at Palacio del Inka, a Luxury Collection Hotel. We are really happy to see how much you loved the hotel. Please be assured that your words have been shared with the entire team. We look forward for the pleasure of welcoming you back soon again, here in Cusco....

Cascais, Portugal
Reviewed 9 February 2016

WE stayed there only two nights. Very good location, within walking distance of Cuzco attractions. Our suite was quite, cozy and well decorated. The historical building is well recovered and decorated. Staff polite and efficient. Excellent!

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Thank Pedro1962
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. We are more than happy to now that you enjoyed the location close to the main tourist attraction, the suite, decoration and we look forward for the pleasure of welcoming you back soon and take care of you again....

West Hollywood, California
Reviewed 9 February 2016

This is an absolutely gorgeous hotel, located in a very pleasant area of the historic center of Cusco. It's not right in the middle of the historic center, but it is an easy walk to get there. Truthfully, this was preferable to me, as the location here seemed to be quieter. The staff was wonderful. Everyone from the receptionist, concierge,...

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Thank Jonathan V
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for having chosen our Palacio del Inka, a Luxury Collection Hotel, during your visit to Cusco city. We are gald to know that you enjoyed the location, close to the main tourist attraction, just cross from the hotel is the Temple of the Sun, one of the most important archeological center to visit. Be sure,I so...

Ottawa, Canada
Reviewed 8 February 2016

This is a very good hotel. Location is great. Rooms are good though small. No air conditioning and no screens on the windows. Breakfast buffet was excellent. We had snacks /light meals and drinks in the bar. Bar staff were very good. Great service. Certainly wouldn't hesitate to return.

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Thank Tremblant110
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for having chosen our Palacio del Inka, a Luxury Collection Hotel. We are glad to know that you enjoyed the location, breakfast buffet and specially our Rumi Bar. Traditionally Cusco has a yearly average temperature between 4°C to 20°C so in the past it was never needed a cooling system in this area. Recently with the...

Glendale, California
Reviewed 4 February 2016 via mobile

Very beautiful inside. Staff were very friendly and hospitable. Our family appreciated the constant supply of coca tea, it was very helpful with altitude sickness. The buffet breakfast was great with so much selection. The bar food were also wonderful. The room we were in was very nice and had a balcony overlooking the courtyard.

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Thank donnawatudu
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. We are glad to know that you enjoyed your room and the courtyard view. There is no better way to start the day than with the buffet breakfast in our Inti Raymi Restaurant. Be sure, I have already shared...

Reviewed 4 February 2016 via mobile

This hotel exceeded our expectations! We knew it was going to be nice, but the staff made it such an amazing experience and made us feel like we were #1 at all times. Rene in particular - he always remembered our names and was really helpful with all of our questions. The rooms were divine, the bed was like sleeping...

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Thank alicebrook87
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a lovely review of your stay at Palacio del Inka, a Luxury Collection Hotel. We are so delighted by your review that we have already shared it with the whole team at Palacio del Inka. We are very pleased you enjoyed an exceptional stay with exemplary service, especially as we pride ourselves on our...

Stockholm, Sweden
Reviewed 4 February 2016

Amazing! This hotel is absolutely to of the line! Fantastic staff, great food, wonderful rooms and atmosphere. The location is also great and the hotel SPA is cool. Good value for money. If you want a fantastic experience in Cuzco before going to Machu Picchu this hotel is the place.

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Thank Mikael W
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. This is a great pleasure to have comments as yours. Our only wish is to provide the best services to our guests. Your opinion is a real reward for the entire team, be sure of it. We are delighted...

Lisbon, Portugal
Reviewed 4 February 2016 via mobile

The Hotel is spectacular! It's made even better by the people who work there, specially Beatriz a charming lady that makes your day a whole lot better just by talking to her! The second time I was in town, event though I wasn't staying here she helped me again, just amazing! Give it a try if ever in Cusco!

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Thank TSRamos
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking time to share your experience and for highlighting the performance of Beatriz. Words like yours, makes us very proud and keeps us so motivated, to provide our guests the best service and the best facilities in our destination Cusco. Look forward to having you back with us. With best regards, Juan Antonio Sanchez General...

Australia
Reviewed 3 February 2016

Spent three days at this hotel as part of our tour of South America. Lovely large room, very comfy bed and well appointed bathroom. Staff were friendly and efficient. Could not fault the service, always with a smile. Only complaint is that the lighting in the room. The room has dark coloring which was lovely but at night there was...

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Thank Yolmac
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, What a pleasure to read such a kind and detailed comment ! We are delighted to know that you enjoyed your stay with us and the friendliness of our team. Be sure, we take good note about the rooms lights,it is very important to us to make you feel at home and to provide a perfect guest experience...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Palacio del Inka is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 

Additional Information about Palacio del Inka, a Luxury Collection Hotel

Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Region: Peru > Cusco Region > Cusco
Price Range: $194 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio del Inka, a Luxury Collection Hotel 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka
Hotel Style:
#1 Business Hotel in Cusco
#1 Green Hotel in Cusco
#2 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#4 Romantic Hotel in Cusco
#6 Luxury Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Palacio del Inka, a Luxury Collection Hotel staff and other travellers.
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Questions? Get answers from Palacio del Inka, a Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for quiet room overlooking courtyard”
 of 5 bubbles FlyguyAustin, 21 Feb 2017 | Read review
“to book in advance”
 of 5 bubbles alvarogonzalo9, 16 Feb 2017 | Read review
“Very resourceful staff. Every staff member is so friend and willing to help you with anything you need.”
 of 5 bubbles Paiza415, 13 Feb 2017 | Read review
“We had a room facing an inside courtyard - nice and quiet.”
 of 5 bubbles EARHf, 12 Feb 2017 | Read review
“While this is a luxury hotel, the family suites are an excellent value compared to having to pay for multiple rooms.”
 of 5 bubbles debbier0sen, 4 Feb 2017 | Read review
5 of 5