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Emperador Plaza Hotel

189 reviews
#123 of 172 Hotels in Cusco
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Traveller (59)
Room & Suite (37)
Dining (8)
Overview
  • Excellent13%
  • Very good36%
  • Average30%
  • Poor11%
  • Terrible10%
Travellers talk about
“travel agencies”(2 reviews)
“yogurt”(4 reviews)
“visit cusco”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (189)Write a Review
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1 - 5 of 64 reviews
Reviewed 13 November 2017 via mobile

3* in Cusco- only good point is that it is central- rooms vary considerably- some have windows to outside most face corridors- curtains may or may not screen them - several people in group had to change rooms. Staff not helpful. Would not book myself!More

Thank tito133
Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 15 December 2017

Sorry clarifies your OPINION. You can verify that of the 27 rooms of the HOTEL, only one room has window to aisle and has NO lower price. We also invite you to qualify with objectivity the professional treatment of our new staff We feel that...More

Reviewed 26 October 2017 via mobile

I would recommend the Emperador to anyone who is going to visit Cusco. Very friendly staff especially Aldo. Rooms are nice and clean. Comfy beds and showers are very nice. Wifi in all areas and the breakfast bar is nice. Thanks team.

Thank siesh23
Response from DANIEL H, Gerente at Emperador Plaza HotelResponded 7 November 2017

Thank you very much for your valuable opinion. We always look for our guests to have a good memory of their emperor Hotel in Cusco. We look forward to your next visit to Cusco Best regards

Reviewed 24 October 2017 via mobile

Stayed one night at hotel as part of tour. Our bus got into Cusco at 6am. We were allowed into our room by 8. Staff were friendly and amenities were more than adequate. Breakfast was part of the deal and this was fine

Thank Adam D
Reviewed 28 September 2017

We had an issue with our reservation and were allowed to change it without charge. Additionally, we were afforded an early check-in after a very long international flight. I would recommend this hotel for a stay and if I return will likely book again!

Thank boneal00
Reviewed 17 September 2017 via mobile

This was the hotel that Intrepid Travel had arranged as part of the Machu Picchu tour. When we arrived, the lobby looked fairly promising, service fine but not particularly warm. Then we arrived in the room...firstly the door wasn't even locked and was wide open...More

1  Thank Nicholas B
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Free Parking
Restaurant
Hotel Amenities
Breakfast included
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Details
Price range
US$50 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$50 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (59)
Room & Suite (37)
Dining (8)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Ask for a quiet room. There was no lift upstairs but staff helped with luggage."
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"No lift so lower floors are better"
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"Do not stay at this hotel!"
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"Avoid room 305 unless you like cold showers"
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