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Hotel Garcilaso

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#65 of 161 Hotels in Cusco
Certificate of Excellence
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194 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Reviewed 3 weeks ago via mobile

We stayed here twice with a few days away in between. First room on first floor of Garcilaso 2 was really good and comfy, balcony a nice touch. But despite booking same hotel (because reviews seemed slightly better) we were told it was full and moved to Garcilaso 1. Here room wasn't good: doors didn't fit frames, noise and light...

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Helpful?
Thank Ben L
Harrogate, United Kingdom
Reviewed 21 October 2016

This is a welcoming hotel, with a hearty fire in the reception area. It is really well placed for Cusco city centre, the rooms are fine and the beds are comfortable. The breakfast is good and the courtyards are very relaxing. But be careful which room you get. The ones close to the road are very noisy (pedestrians, but more...

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1Thank Paul A
Mumbai (Bombay), India
Reviewed 12 October 2016

The hotel location is fabulous. But the one reason why I would stay again in Hotel Garcilaso 1 is because of its amazing staff. The property needs some renovation as it is old but the staff go out of their way to make you comfortable and fulfil your wishes all the time being wonderfully polite and helpful. I had a...

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Thank Pinky12014
Sheffield, United Kingdom
Reviewed 30 August 2016

Had several nights her while in Cusco after checking out of a different hotel due to noise. Our room here was lovely and quiet, and reasonably comfortable. The staff spoke reasonable English and the location is excellent! We were happy enough staying here, but it could be improved. Our room seemed to be almost dusty, as though it was cleaned...

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Thank Emilie4eva
Minneapolis, Minnesota
Reviewed 18 August 2016

A friend and I stayed at Garcilaso II - there are actually two separate hotels on the same street, just a few doors down from each other. We stayed here on 3 different occasions during our time in Peru and had a great experience. The location of the hotel is perfect for many must-sees in Cuzco. We were able to...

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Thank emmiiiily
Higashimatsuyama, Japan
Reviewed 15 August 2016 via mobile

It's literally across chocolate museum (choco museo). We stayed 2 nights with one night away in between (machu picchu tour). One time we stayed on 2nd floor and WiFi didn't work well, the second time on 1st floor it worked well. Breakfast is buffet style it's 5-10 and they have variety of food. I like the staff there, very friendly....

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1Thank Maochi88
Reviewed 28 July 2016 via mobile

The heating equipment has not enough power to heat well. Wireless does not work properly. Most of times signal is low. About Breakfast, there isn't a good bread or a cake. Cheese is very salty. They offer a "pure coffe" that you shall mix with water, but it will not taste well.

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Thank Tarsa555
Bandar Seri Begawan, Brunei Darussalam
Reviewed 21 July 2016

I booked this hotel because our hotel, Best Western was fully booked & this hotel is just across the street. Stayed here just a night after our 4D/3N hike. (Lucky just a night) Unfriendly & unhelpful receptionist. Free wifi was not working in the room. (Only works in lobby) room was quite spacious but very bad condition. Wall sockets were...

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Thank Alice K
Indianapolis, Indiana
Reviewed 4 July 2016

Hotel Garcilaso 2 is a great hotel! We used this hotel as our home base in Cusco as we traveled to the Amazon and to Machu Picchu and they were so helpful and accommodating. They stored our luggage for free, answered any questions we had about traveling around Peru, and even helped us call our tour company since we did...

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Thank Martin B
Sao Jose Dos Campos, SP
Reviewed 19 June 2016

A typical Cusco hotel. Located close to the Plaza de Armas and all the museuns and restaurants. Big rooms and confortable beds. They serve a very nice breakfast, with lots of good fruits. The hotel has wifi, but only at the common areas. The rooms dont have wifi. They still use carpet on the floor. This should be changed. It...

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Thank LyssMelo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is located in the heart of Cusco, we have a colonial house remodeled to provide quality hotel services, we have hot water, internet conection by wifi and is included the buffet breakfast. come and relive centuries of history, with warm attention of our staff that is happy to serve you. ... more   less 

Additional Information about Hotel Garcilaso

Address: Calle Garcilaso 233-285, Cusco 00084, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $82 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Garcilaso 3*
Number of rooms: 56
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Also Known As:
Garcilaso Hotel Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Garcilaso staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Further from the road the better - as they are quieter”
 of 5 bubbles 826paula, 20 Oct 2016 | Read review
“If renovated 102”
 of 5 bubbles Pinky12014, 11 Oct 2016 | Read review
“The rooms may seem noisy at first, but with the window curtains closed there is virtually no sound coming from the street.”
 of 5 bubbles W9490GCmartinb, 4 Jul 2016 | Read review
“The upstair rooms are more confortable.”
 of 5 bubbles LyssMelo, 19 Jun 2016 | Read review
“There is no in room wi-fi however you could get on it while in the courtyard.”
 of 5 bubbles alisonk797, 7 Jun 2016 | Read review
5 of 5
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