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El Balcon

Booking.comUS$69*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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El Balcon
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340 Reviews from our TripAdvisor Community

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Showing 273: English reviews
London, United Kingdom
Reviewed 5 weeks ago

I can't recommend El Balcon highly enough. It's beautifully appointed, both in the bedrooms and public areas, with a lovely breakfast room/informal restaurant - but what really stood out for me was the friendliness of the staff. Nothing was too much trouble, and when I returned for a final night after my trip to Machu Picchu, it felt like coming...

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Thank KWatharineW
Julia S, Manager at El Balcon, responded to this review

We appreciate your review! It was wonderful to meet you at El Balcon, and we hope to see you again in Cusco!

Las Vegas, Nevada
Reviewed 5 weeks ago

El Balcon is a good place. Friendly, helpful, and knowledgeable front desk staff.Good location, lots of character Decent breakfast (I am sure that quite a few people would disagree with me on this score. But I am not very demanding when it comes to food). The only drawback really is a common court yard. It is very beautiful, but one...

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Thank Elizaveta Z
Julia S, Manager at El Balcon, responded to this review

Thanks for your review. We appreciate your feedback and will take it into consideration as we are continuously working to improve our guest experience.

London, United Kingdom
Reviewed 1 April 2017

Lovely, quieter location a short walk from the main square in Cusco, yet still central enough. The 17th century house has bags of charm, with the outstanding feature being a generous upper floor balcony linking many of the rooms (giving the hotel its name). Rooms are simply and tastefully decorated, with complimentary bottled water and without TVs, adding to the...

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1Thank Andrew T
Julia S, Manager at El Balcon, responded to this review

Thanks for your great review!

Victoria, Canada
Reviewed 30 March 2017 via mobile

We stayed at El Balcon for 4 nights. We had only booked two but liked it so much we returned for 2 more. The staff were very helpful in booking a trip to Rainbow Mountain. The breakfast was great. We had dinner there one night. The eating area was separate and had a cozy fireplace. You could order beer and...

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Thank dennysinnott
Julia S, Manager at El Balcon, responded to this review

Thanks for your review! We are happy to hear you enjoyed your stay at El Balcon. We hope to see you again in Cusco!

Delft, The Netherlands
Reviewed 29 March 2017 via mobile

Would definitely recommend el balcon. It's within walking distance of everything and the hotel has a nice view over the city. Moreover, the breakfast is delicious and the rooms are characteristic. The staff is helpful and friendly too. Ideal for a trip combining the inca trail. Make sure you don't mind walking up a few steps, because of the location.

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Thank Florian d
Julia S, Owner at El Balcon, responded to this review

We appreciate your kind review!

Heredia, Costa Rica
Reviewed 23 March 2017

Nice people in a beatifull antique house. Ask for tours information at the lobby :). Well located. You only have to walk a couple blocks to get to Plaza de Armas. Cuzco's people is amazingly friendly, and the hotel staff is not the exception, they make you feel very welcome.

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Thank David C
Julia S, Manager at El Balcon, responded to this review

Thanks for your wonderful review! We hope to see you again.

Hutchinson, Minnesota
Reviewed 23 March 2017

We had a good experience at El Balcon and their sister property in Ollantaytambo. Julia, in particular, was highly responsive and was a tremendous help to me and my family when organizing our trip. The condition of the property in Cusco is OK...clean, but carpets are stained, bathrooms need updating, but are completely functional, location is excellent, and staff people...

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Thank i__mcdonald
Julia S, Manager at El Balcon, responded to this review

Thank you for your review! It was a pleasure to host you at El Balcon, and we hope to see you in Cusco again!

Portland, Oregon
Reviewed 23 March 2017

The front desk staff was very helpful with suggestions for restaurants and what to see in Cusco. We arrived late and had not eaten dinner. Having the restaurant on site was so convenient. Although the selection was not large, we were all able to find something we enjoyed. The food and service were very good.The wifi was a bit weak...

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Thank albright_becker
Julia S, Manager at El Balcon, responded to this review

Thanks for your wonderful review!

Reviewed 14 March 2017 via mobile

My two children and I spent our first nights in Cusco at El Balcon and nothing could have been a better start to our Peru vacation. The hotel is beautiful, authentic and very comfortable. The staff is friendly and extremely helpful. They picked us up at the Cusco airport and our driver gave a helpful narrative of the sites as...

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Thank Carlton H
Julia S, Manager at El Balcon, responded to this review

Wow!! Thank you, Carlton, for such a fantastic review of El Balcon! It was truly a pleasure to host you during your time in Cusco, and we are thrilled to hear that you enjoyed your stay to the fullest. We hope you return!

Phnom Penh, Cambodia
Reviewed 13 March 2017

We stayed at the lovely El Balcon during our time in Cusco. The property was lovely, with a beautiful garden, simple design and an incredible view of the city from the upper balcony. Breakfast was healthy and delicious, and the staff were very kind and helpful. Knocking off one star because there was confusion at the time of booking -...

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Thank Jessica M
Julia S, Manager at El Balcon, responded to this review

Thanks for a great review! Our Special Offer, as posted on Trip Advisor, is valid for reservations made directly through El Balcon on our hotel website. We are happy you enjoyed your stay in Cusco and hope to see you again!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located only three blocks from the Plaza de Armas in the city of Cusco, El Balcon has a commanding view of the entire city, cathedrals, churches, mountains and the Ausangate glacier. El Balcon is a renovated colonial Casona that dates back to the 1630s built atop the preceding Inca terraces. Inca stone work and colonial balustrades mesh harmoniously around terraced gardens creating an atmosphere that is beautiful, historic and authentically Peruvian. Some of our amenities and services include free airport transportation, complimentary hot breakfast and buffet, laundry, and free yoga classes. We are happy to help with any travel arrangements so that our guests can experience the best that Cusco and the Sacred Valley has to offer. At El Balcon we strive to provide our guests with the highest level of hospitality so that they have all they need to feel comfortable at our family establishment. ... more   less 

Additional Information about El Balcon

Address: Tambo de Montero 222, Cusco 00000, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $86 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Balcon 3*
Number of rooms: 18
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Also Known As:
Balcon Hotel Cusco
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Questions & Answers

Here's what travellers have asked, with answers from El Balcon staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for private balcon room and bring some warm clothes.”
evkar, 27 Apr 2017 | Read review
“Upper floors have great views from the balcony outside”
JessicaM518, 13 Mar 2017 | Read review
“A Nice place to stay for a couple of days ”
christinaanthoniab, 22 Feb 2017 | Read review
“Downstairs rooms experience less road noise”
UnFitz, 15 Feb 2017 | Read review
“All good, but I suppose the upper rooms have the edge on the view.”
614JohnL614, 9 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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