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San Agustin International Hotel

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636 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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montreal
Reviewed 2 February 2017

The wi-fi is not working well at evening when everybody is on . Good location , at a walking distance to main street and main attractions . Good services , rooms are clean ; the storage service of our luggages is efficient .

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Thank gabylu
Greater Melbourne, Australia
Reviewed 18 January 2017

We had 2 rooms for the family for a night stay. Had a comfortable night.Comes with breakfast and free wifi. They do have English speaking receptionists. They allowed us to store our luggages with them when we went to Machu Picchu to overnight. Would recommend this hotel when in Cuzco. The rate is reasonable. We had dinner there once and...

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Thank whyaskmeforscreennam
Busan, South Korea
Reviewed 4 January 2017

I travelled with my group of people. Stayed for two nights in January, 2017. The hotel is located very close to the Qoricancha, pretty close to the plaza de armas as well. Recently renovated hotel. Warm atmosphere. Rooms are nice and the breakfast was good. The customer service was nice. Two of my group were sick for the high altitude...

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Thank Kobnuy
Reviewed 24 December 2016

This hotel is well located. It is simple, but with an amazing and kind staff. The only thing the worried me is the bath: too deep, it is: too dangerous for elderly people, and with nothing who is taking a shower could hold to get balance. The restaurant serves one of the best chicken soup I have ever eaten, which...

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Thank Paula M
Aurora, Canada
Reviewed 11 November 2016

Nice rooms. Beautiful courtyard with pool (empty during my visit). Dinner there was nice. Bread was hard, but the trout was delicious! Breakfast buffet (included) was good variety of options. Small bar. Would recommend buying bottled water across the street vs in the hotel.

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Thank Carolyn D
Reviewed 8 November 2016 via mobile

We stayed two nights in a very nice and clean two bed Room. The breakfast was very good and the Personal very friendly and helpful. The only absolutly anoying thing is the early Check-out at 08:30am. They offered us a late Check out until 1 pm for 35 US $! It was not possible to stay even for a small...

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1Thank Maike S
SanAgustinHoteles, Administrador at San Agustin International Hotel, responded to this review

Dear guest, Thank you for the time you spent writing your experience in our hotel. We are very happy to know that you liked both the facilities and the hotel service. Concerning the check out time, it is true that the official check out time is at 8:30 in the morining, however we are very flexible with this whenever the...

San Francisco, California
Reviewed 26 October 2016

I've stayed in this hotel several times and always had a good experience. The staff are extremely helpful and I was delighted to be able to check in by 8.30am after an early flight. The room is small but has everything I need with a lovely view. The breakfast covered all my needs. Being in the more ancient part of...

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Helpful?
Thank kirstine2013
SanAgustinHoteles, Administrador at San Agustin International Hotel, responded to this review

Dear guest, Thank you very much for your comment and sharing your experience with us and other travelers. We are very happy that you had a nice stay and that you found the staff extremely helpful. At the same time we appreciate your suggestions which encourage us to keep working hard to provide all our guest with great stays. We...

California
Reviewed 13 September 2016

Room 265 was tiny. No room even for a medium sized suitcase to be opened anywhere between the two twin beds. The bathroom is even smaller. The flush of the toilet was broken so every use required you to insert your arm in the flush's water to replace the rubber and chain stopper inside there, so it could fill up...

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1Thank Paprika25
SanAgustinHoteles, Administrador at San Agustin International Hotel, responded to this review

Dear guest, We are glad to greet you and give you a report regarding your recent stay in our San Agustín Internacional Hotel in Cusco. You checked in for the first time ir our hotel on 26th July; you spent two nights that time. You came back on 31st July for one more night. The rooms given were 265 and...

Reviewed 24 August 2016 via mobile

First room small, bad mattress, bathroom without space to put toothbrushes. We lived to Machupicchu and returned 2 days after, asking to a better room. They gave us the suite, on third floor. No wifi signal and the shower had two kinds of water: very hot or freezing!!! And this was the suite!!! We hated this hotel and don't recomend...

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Helpful?
Thank Carla F
SanAgustinHoteles, Administrador at San Agustin International Hotel, responded to this review

Dear guest, Thank you for sharing your comments on TripAdvisor. Every comment from our guests is very important for us. We are very sorry that the hotel has not met your expectations. We take note of your observations and surely we will work on them. We hope everything gets better the next time you visit us. Best regards, San Agustín...

Hartford, Connecticut
Reviewed 18 August 2016 via mobile

Here now with good service next to stores and restaurants. 2 blocks from main square. Don't confuse with San Augustine Plaza--different place. Restaurant includes international steaks and local inka foods. Good choice for the price, breakfast begins at 5am--check out is at 9!

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Thank GringoAlto2000

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms

Additional Information about San Agustin International Hotel

Address: Maruri 390, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $101 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Agustin International Hotel 3.5*
Number of rooms: 77
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Also Known As:
San Agustin International Cusco
Hotel San Agustin International
Hotel Style:
#39 Family Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from San Agustin International Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms were close to noisy birds in the morning, and some to roosters!”
 of 5 bubbles carloudittmar, 11 Nov 2016 | Read review
“AVOID room 265 (very very small)”
 of 5 bubbles Paprika25, 12 Sep 2016 | Read review
“Ask for a quiet room away from the main street and night club music.”
 of 5 bubbles Dorothy4344, 15 Aug 2016 | Read review
“Rooms facing back (not Calle Maruri) are more quiet.”
 of 5 bubbles NYCandCT, 30 Jul 2016 | Read review
“Don't get a room above the lobby entrance because of the car honking in the early morning.”
 of 5 bubbles blondevixen, 23 May 2016 | Read review
5 of 5