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We stayed on a family trip - two rooms, one for adults and one for children. The rooms are nothing fancy, but they are adequate. The location is right in the heart of old Cusco - which means there is a little bit of taxi...More
Stayed here with my husband and 6 other family members as part of a Gate 1 Tour. The location was great, just blocks away from downtown Cusco and near lots of shops and restaurants. Also right next door to the Cultural Center which you can...More
Nice hotel with interesting decor but so noisy. Theres no carpets in the corridors, just tiled floors so from 4.30 am you get the noise of suitcases being dragged along the corridors from the early check out guests.
If you are unfortunate enough to have...More
The good things: very convenient to shopping, the main square, restaurants and the airport. Also, the front desk staff was very nice and helpful especially when we had some confusion with our guide regarding pick up and meeting times. There was coca tea upon arrival....More
PLEASE DO NOT STAY AT THIS HOTEL, we were robbed from our safe on Wednesday January 5th, 2010. THERE WAS COUNTERFEIT MONEY PUT IN PLACE OF OUR REAL AMERICAN MONEY, $250 US. THE MONEY WAS IN FAKE $20 AND $50 BILLS.
This unfortunately, and conveniently,...More
11 Thank Robbed_IN_sanAgusINT
Response from SanAgustinHoteles, Front Office Manager at San Agustin International HotelResponded 4 February 2011
First, thank you for sharing your experience at Tripadvisor.
The incident had in the hotel let us explain the following: each of our rooms have safe boxes which keys are programmed by the guests themselves who assigns a security code or key ,...More
Response from RetiredFolk | Reviewed this property |
I've recently returned from a tour around Peru including a stay at this hotel. I'm not aware of the hotels providing oxygen as a matter of course and neither did we require it. However the tour buses do reach 'giddy... More
I've recently returned from a tour around Peru including a stay at this hotel. I'm not aware of the hotels providing oxygen as a matter of course and neither did we require it. However the tour buses do reach 'giddy' heights thru the mountains and one of our party did require oxygen on the the bus which was provided when needed. I hasten to add that he was diabetic and was also on the 'heavy side', comparing the effects of the altitude to a hypo attack.