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El Puma Hotel

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El Puma Hotel
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136 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Lima, Peru
Reviewed 6 August 2016 via mobile

I've stayed at El Puma a couple of times, and each visit was pleasant. The hotel is located a few blocks off the main square - a cheap taxi ride or short, careful (due to the altitude) walk away. It's close enough for convenience, but far enough away to avoid some of the hustle and bustle. The rooms are very...

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Thank Keith N
Reviewed 27 July 2016 via mobile

The hotel is clean but dated. The lobby is modern, but the rooms are small. The table light did not work and the water pressure wasn't great. Stayed two different times on a tour and have to say I preferred the room on the front as opposed to a center room. The hotel was loud. While the staff is nice,...

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Thank Allison S
Columbia, Missouri
Reviewed 4 July 2016

I had the misfortune of being placed on a floor with a group of teenagers who were screaming and running through the halls late into the night; the staff did nothing about this, even after I called and complained. The rooms themselves are small and clean, but privacy is noticeably lacking. As others have said, the walls seem to be...

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Thank dogsaretoocool
Reviewed 22 May 2016 via mobile

This hotel is conveniently located, it is clean, inexpensive and has a simple but great breakfast buffet! Coca leaves are always on the table to make a fresh cup of tea at all times and their coffee is just to die for! I usually use my personal toiletry so I was not bothered by their minimalist approach! I am quite...

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Thank Atoosa L
Florida
Reviewed 17 May 2016 via mobile

The walls in this hotel are paper thin. You can hear every word from the entire floor and floors below because of the open air atrium (we are on the 5th floor). After traveling for 20 hours with no sleep our first priority upon arrival was to nap, which was impossible with people talking in the hallway and the neighbors...

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Thank LauMR22
Los Angeles, California
Reviewed 18 February 2016 via mobile

We were booked here as part of a tour. They have the sign to "hang up your towel" if you want to use it again and save the world. The problem is, there was no place to hang it. Nowhere to store fresh linens. Half of the shower door was missing, but it obviously wasn't designed that way. The shower...

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1Thank freedml
london
Reviewed 18 November 2015

We stayed here as part of a group tour. A lot of the rooms are internal, and a bit dated, and our first room had a window each side, both of which looked on to a different well. Because other rooms could see into our room, we kept the curtains closed, so it was very dark. Mother next morning we...

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Thank kthernehill
Tring
Reviewed 7 October 2015

Perhaps I have reached an age where I like to be delighted by the hotels I stay in. And perhaps I have had some great experiences in my travelling life, but the hotel Puma was really quite grim. The decor tired, and brown, the taps in the bathroom had a mind of their own and the water pressure would get...

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2Thank Katrina B
Aberdeen, Scotland, United Kingdom
Reviewed 26 August 2015

We stayed for 3 nights before doing the inca Trail with Explore! The Adventure Travel Experts, it was clean and beds were comfortable. The shower was hot, and the staff were friendly. Breakfast was continental, cereals, juice, fruit, yoghurt, cheese and cold meats, toast (like french toast) jam, marmalade and butter, and cake. There was coffee, hot water and leaves...

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Thank AberdeensGirlFriday
London, United Kingdom
Reviewed 28 June 2015

We stayed at this hotel for 3 nights on a tour with G Adventures and we really liked it here. The hotel is a 15 minute walk from Cusco’s main square and close by to lots of shops, restaurants and markets. We had two different rooms – a twin room the first night before our trip to Machu Picchu which...

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1Thank MrsAylasAdventures

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about El Puma Hotel

Address: Av Garcilaso 806, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $78 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Puma Hotel 3*
Number of rooms: 46
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Questions & Answers

Here's what travellers have asked, with answers from El Puma Hotel staff and other travellers.
2 questions
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Birmingham, Alabama
8 months ago

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Questions? Get answers from El Puma Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room without a well view, unless you are there during a festival, in which case ask for a bright room at the back!”
 of 5 bubbles kthernehill, 17 Nov 2015 | Read review
“Choose rooms at the back of the hotel”
 of 5 bubbles KatrinaB943, 6 Oct 2015 | Read review
“When booking with your tour operator, ask for a room with an outside view (not an internal room)”
 of 5 bubbles AberdeensGirlFriday, 26 Aug 2015 | Read review
“try it its near to everything you need for your couple off days”
 of 5 bubbles kareld815, 28 Jan 2014 | Read review
“Find a top floor room, not on either street, and check to see if shower seems to work, though it may not work the next day.”
 of 5 bubbles RobinB518, 27 Sep 2013 | Read review
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