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El Puma Hotel

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1 room 2 adults 0 children
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El Puma Hotel
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145 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Yucaipa, CA
Reviewed 5 August 2014

We stayed for one night due to an airline delay. Check in was slow, but part of that is the Peruvian visa requirements. The front desk staff spoke effective English, but not particularly welcoming. The room was clean. The beds were a bit soft. Plentiful hot water for showers. We had a road-facing room which was slightly noisy. The space...

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1Thank Dan_Yucaipa_CA
Southwold, United Kingdom
Reviewed 15 July 2014

The rooms here were, clean comfortable, functional. The shower was excellent, very hot and powerful. The staff here were very friendly, helpful and provided an excellent service. Their laundry service was very good. More tha happy with our stay here. Only a short walk from Plazza Armass

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1Thank alfie50
St. Petersburg, Florida
Reviewed 13 May 2014

We spent two nights at this hotel, one before Machu Picchu, and one after. They stored our surplus clothing while we made the journey. The rooms we had were clean and comfortable. On the second night, we had a matrimonial room which we preferred to the double we had the first night. I requestd the matrimonial after our first stay,...

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1Thank TB_Paul
Amsterdam, The Netherlands
Reviewed 28 January 2014

near to everything you need and safe good staf and clean rooms wifi is a bit bad but it whas okay morning breakfast is normal don't think its a 5 star buffet lol yes in cusco they horn the cars but you can ask for a back room

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1Thank karel d
Chicago
Reviewed 20 October 2013

I think the staff may have been ill prepared for a large group. When we checked in late at night, our room had no towels and several others in our group had no running water. The rooms were clean however the bathroom had several areas of mold by the showers so I didn't feel comfortable taking a bath. Anytime we...

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1Thank wanderlustfullife
Seattle, Washington
Reviewed 28 September 2013

Stayed here a couple times with a tour group, always too noisy, especially the rooms overlooking the streets. Even the interior rooms were noisy because of guests and poor insulation, strange air shaft glassed in amongst the rooms. Because tour groups stay here, often before dawn groups are chatting and moving downstairs with no regard for guests who might want...

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1Thank Robin B
Greenville, Texas
Reviewed 30 July 2013

Once we arrived we were met in the lobby with coca tea. The entire staff was very service oriented. The breakfast is included in the price, and was very good. The location is perfect, close enough to all the sites without being in the heart of the traffic/noise. This is not your hostel-college group at this hotel, which is nice....

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2Thank Angie D
London, United Kingdom
Reviewed 21 February 2013

I stayed here for 5 nights in total as part of a G adventures tour. I stayed in double rooms and a single room. The single room was much bigger than the double and the shower was much better. The first room I stayed in had a crappy shower. The water didn't get warm until it was running for 10...

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1Thank Daphne A
London
Reviewed 28 January 2013

We stayed here for two nights before we did the Gadventures tour group Inka Trail and 1 night after. We found it a good place to stay, the room had two comfy single beds with warm bedding, private bathroom with a great hot water shower and towels. Cuzco is at altitude so A/C and fans aren't necessary. The breakfast was...

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1Thank Ellie G
Atlanta, Georgia
Reviewed 30 October 2012

We stayed in the El Puma hotel as part of a 60 person tour group. Location was very good (10 minutes walk to the plaza). Rooms were spartan and walls very thin - you could hear everything from around you. Breakfast was average at best. However, the service was good.

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2Thank marwan1969

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about El Puma Hotel

Address: Av Garcilaso 806, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $77 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Puma Hotel 3*
Number of rooms: 46
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Questions & Answers

Here's what travellers have asked, with answers from El Puma Hotel staff and other travellers.
2 questions
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Birmingham, Alabama
over a year ago

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Questions? Get answers from El Puma Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room without a well view, unless you are there during a festival, in which case ask for a bright room at the back!”
kthernehill, 17 Nov 2015 | Read review
“Choose rooms at the back of the hotel”
KatrinaB943, 6 Oct 2015 | Read review
“When booking with your tour operator, ask for a room with an outside view (not an internal room)”
AberdeensGirlFriday, 26 Aug 2015 | Read review
“try it its near to everything you need for your couple off days”
kareld815, 28 Jan 2014 | Read review
“Find a top floor room, not on either street, and check to see if shower seems to work, though it may not work the next day.”
RobinB518, 27 Sep 2013 | Read review
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