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Hotel Mabey Cusco

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Traveller (48)
Room & Suite (39)
Dining (11)
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Overview
  • Excellent22%
  • Very good35%
  • Average28%
  • Poor11%
  • Terrible4%
14 Dec 2017
“Very Personal”
10 Jul 2017
“Staff very pleasant and helpful”
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (245)
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3
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19
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1 - 5 of 44 reviews
Reviewed 14 December 2017

Thank you to the observant, friendly staff of this small family style hotel. The rooms and bath rooms are totally adequate, the light switches could be a littel more "accessible" - I had to stand up to get to the switch for my readinf light.....More

Thank UrsulaHans
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 18 December 2017

Dear Ursula Thank you very much for your feedback. Knowing your opinion is very important for us and for all travelers. I appreciate you recommend us to all the Tripadvisor readers, It has been a pleasure to have you. We look forward to welcome you...More

Reviewed 1 August 2017

Staff and personal were not friendly. Beds were too stiff of a surface to lay on. Overall appeal of the hotel was dark and cold. The only positive remark my friend and I can make, the hot water in the shower was excellent!

Review collected in partnership with this hotel
Thank kgomez04
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 7 August 2017

Dear Guest. Thank you very much for your review which is very important for us. We will take all your recommendation for improving everything. Sincerely Betsy Villegas Mabey Hotels

Reviewed 11 July 2017 via mobile

I was traveling with a group of students and we needed some help with getting into rooms while some were out in town. The staff was so helpful even into the late hours and never seemed to be put out. The room was a little...More

Thank gurruchaga
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 26 July 2017

Dear guest. Thank you for your feedback, your opinion is very important for us which let us to improve every day. I'm very happy to know that You were comfortable with the hotel, the location and the service. See you in a next opportunity. Sincerely...More

Reviewed 25 April 2016 via mobile

This place is so cute and has such a nice local feel. There's all types of beautiful murals and paintings on the walls. It was clean, the staff was super helpful and polite. The breakfast was outstanding and the rooms were spotless. The beds were...More

Thank Kristian A
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 26 April 2016

Dear Guest Thank you very much for your feedback. Knowing your opinion is very important for us and for all travelers. I appreciate you recommend us to all the Tripadvisor readers, It has been a pleasure to have you. We look forward to welcome you...More

Reviewed 28 May 2015 via mobile

I stayed at the Mabey for two nights with a tour group en route to Machu Picchu. First, I was assigned a very upscale room directly facing the main road. The noise level was unbearable, so I asked to be moved and was told there...More

Thank Alexis L
Response from Mabey H, Director de Relaciones Públicas at Hotel Mabey CuscoResponded 1 June 2015

Dear Guest Thank you very much for your feedback. Knowing your opinion is very important for us and for all travelers. Please, accept my sincere apologies for the inconveniences. I will certainly check this point with my team in order to avoid the recurrence of...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Room Service
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$57 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$57 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (48)
Room & Suite (39)
Dining (11)
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Room Tips
"The upper rooms are closer to the restaurant and breakfast. The lower rooms are closer to the lobby and do..."
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"Quartos mais altos perto da sala de cafe de manha."
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"Rooms at the front of the building"
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"Visit the Artesanal market. It is close to this hotel. Be patient with the only elevator in the premises."
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