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El Pardo DoubleTree by Hilton Hotel

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#21 of 226 Hotels in Lima
Certificate of Excellence
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El Pardo DoubleTree by Hilton Hotel
El Pardo DoubleTree by Hilton Hotel
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1,066 Reviews from our TripAdvisor Community

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Showing 611: English reviews
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Cleveland, Ohio
Reviewed 4 days ago NEW

I stayed here in March, 2017 for two nights. The hotel is nice inside and my room was small but very functional. I didn't spend any time outside the hotel in the immediate area as our meetings were elsewhere in Lima. The staff was generally helpful though the front desk service was slow at checkout. Oh, and it's a DoubleTree...

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Helpful?
Thank AndrewsLT
Marcelino P, Gerente at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Andrews, Thank you very much for taking the time to comment on your recent stay at our hotel. We appreciate very much your preference. I am very glad that you enjoyed your stay and the attention provided by the staff. We look forward to having you with us again soon. Best regards, Marcelino Pangan Hotel Manager

Anchorage, Alaska
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This Hilton property is very good, but some of its features make it better than it would be without them. First and foremost, the staff has to be one of the best I've seen at any Hilton property. From the doorman to the front desk to the housekeepers, everyone has a positive attitude, is genuinely friendly, and is very willing...

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Helpful?
Thank MikeG1979
About Hotel's Favourite Review
Marcelino P, Gerente at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Mike, Thank you for taking the time to write your very encouraging comments about your recent stay at our hotel and the kind words that you have for our staff. For all of us, it is a committment and a great pleasure to make sure that every guest feel special and at home. We are glad that we were...

Portland, United States
Reviewed 4 days ago NEW

Walking distance to restaurants, Bars, the beach. Amazing Pool, fantastic restaurant. Hotel Staff is fantastic and goes out of their way to accommodate you. Warm cookie on arrival. Located near nice parks, shops, the beach. easy place to get around

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mikenK5682LX
Marcelino P, Gerente at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Member of TripAdvisor: Thank you very much for your comments about your recent stay at El Pardo Doubletree by Hilton. I am very glad to know that you had a pleasant stay and that our staff was able to provide you with the service you expected. We look forward to your next stay with us. Best regards, Marcelino Pangan...

Paris, France
Reviewed 6 days ago NEWvia mobile

Be careful where to the tower allocated! There are different towers in the double tree, more or less oldish The main tower is the oldest one At first they gave me the worst room in the old tower: dark, smelly carpet, noisy, hot water not functioning properly After a change just 3 Floors up, the experience was more or less...

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Helpful?
Thank Lilly197780
Marcelino P, Gerente at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Member of TripAdvisor: Thank you for taking the time to write in your comments about your recent stay at our hotel. Your comments certainly help to keep on improving on our service and facilities. I am very sorry that you had to have a room change until you got settled in. While the building has been built some years...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

This hotel gets two stars for its location... as far as quality and service .... awful. One of the worst. I would not recommend. I stayed here for thankfully only one night to break up time traveling around Peru. When I checked into my room the toilet was running and the ac had been off for awhile. Of course the...

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Thank A TripAdvisor Member
dietrich2411, General Manager at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Sir, We deeply regret the experience you are telling us about and would like in the first place to apologize for the inconveniences that you could have experienced during your short stay with us. We have carefully read all your complaints, please rest assured that we will take immediate action in addressing all of them. Our operational policy clearly...

Florida
Reviewed 2 weeks ago

The hotel staff was just adorable!! everywhere we turned you were greeted asked if needed help, always with a smile!!! hotel is perfectly located close to many cultural sites, malls, etc. Rooms were super clean and very comfortable!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank loretad2017
Marcelino P, Gerente at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Loreta, Thank you very much for taking the time to comment on your stay at our hotel. We are very glad that you enjoyed your stay with us and that our staff has made it a very pleasant one. We hope to have another opportunity to make your stay in Lima truly memorable in the very near future. Best...

Galilee, Israel
Reviewed 3 weeks ago

The hotel has a new section but although I paid over 200$ per night (more than many other hotels in that level), I got a room in the old section. A/C did not work properly. It was very noicy and did not cool. I swet all night...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank uribenya
Marcelino P, Manager at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Mr. Benyamini: Thank you very much for your comments and for sharing with us your experience during your last stay at our hotel. I am very sorry that your stay was not as satisfactory as you had expected. On your next stay, I will make sure that you will have a room where everything works as you would expect....

Porto, Portugal
Reviewed 3 weeks ago

Super nice staff, great room just missed a whole body mirror, many american channels with original language, really great gym. Just should have more vegan options in breakfast, room service and restaurant.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank analfleite
Marcelino P, Gerente at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Member of TripAdvisor: Thank you very much for your comments. We are glad that you had a pleasant stay with us and that you enjoyed the service of our staff, our restaurant and other facilities. I assure you that the next time you come and visit us, you will have a whole body mirror, that is a promise! Best...

Waldshut, Germany
Reviewed 4 weeks ago

The hotel is located in Mira Flores close to the Kennedy park and the Inca marked. Lots of great restaurants are close by and the staff is really friendly and supporting. The hotel is equipped with Pool , bar, free Wi-Fi, fitness center, business center and a restaurant. Everything is well maintained and in good condition. I will chose the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank C2075SJmichaelg
Marcelino P, Gerente at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Michael, Thank you very much for taking the time to write in your comments which are very valuable to us in making sure that our valued guests like you have a pleasant and memorable stay with us. We look forward to having you again with us the next time you come to Lima. Best regards, Marcelino Pangan Hotel Manager

Toronto
Reviewed 4 weeks ago

The Double Tree in Lima is nicer than most double trees and their service is excellent. The rooms are very standard, nothing notable about them, good or bad. My room didn't have hot water, however they sent two repairmen who fixed it quite quickly. The pool is indoor and quite steamy hot, however it has a view on Lima's rooftops.

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Helpful?
Thank Sara V
Marcelino P, Gerente at El Pardo DoubleTree by Hilton Hotel, responded to this review

Dear Sara: Thank you very much for your comments and for staying with us. We are glad that our hotel and the service of our staff met with your expectation. Knowing that our guests are satisfied with what we offer, keeps us striving to improve our facilities and our service. We look forward to having you with us again in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Enjoy the comforts of home at our Lima hotel in Miraflores, just 30 minutes from LIM airport. Offers fitness center, fine dining and Peruvian folklore shows. ... more   less 

Additional Information about El Pardo DoubleTree by Hilton Hotel

Address: Jr. Independencia 141 | Miraflores, Lima LIMA 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: $221 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Pardo DoubleTree by Hilton Hotel 4*
Number of rooms: 241
Reservation Options:
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Also Known As:
Doubletree Lima
Hotel Style:
#2 Casino Hotel in Lima
#9 Family Hotel in Lima
#15 Business Hotel in Lima
#18 Luxury Hotel in Lima
#26 Romantic Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from El Pardo DoubleTree by Hilton Hotel staff and other travellers.
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Questions? Get answers from El Pardo DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all the rooms are nice in quiet, because of the location of the hotel.”
 of 5 bubbles l0v32trav3l, 9 Nov 2016 | Read review
“Try the pool on 11th floor - great gym next door everything you need.”
 of 5 bubbles ReginaPhelps, 21 Oct 2016 | Read review
“high floor rooms”
  • coffe maker
 of 5 bubbles brunov874, 8 Oct 2016 | Read review
“The higher the better, although my last stay was in room 701, the Presidential Suite, which can't be beat anywhere. Huge, like an art gallery, and with 270 degree views. I hated to have to leave....”
 of 5 bubbles jackito1, 1 Sep 2016 | Read review
“Ask for a room with good wifi. Some rooms have better wifi than others.”
 of 5 bubbles 382carlb, 14 Aug 2016 | Read review
5 of 5