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Swissotel Lima

CancelonUS$220*
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#9 of 228 Hotels in Lima
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$423*
US$220*
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US$232*
US$232*
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Swissotel Lima
Swissotel Lima
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1,026 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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New York City, New York
Reviewed 5 days ago NEW

My wife and I spent 4 nights at the Swissotel Lima in May (2017). We've stayed at the Swissotel in Geneva in the past and this hotel in Lima is comparable in quality and service. The room was big and comfortable, with a beautiful bath (tub and shower stall). The staff is extremely friendly and helpful. The breakfast buffet offers...

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Helpful?
Thank icek127
SalesandMarketingSLI, Director de Relaciones Públicas at Swissotel Lima, responded to this review

Hi Icek: Thank you for qualifying us, we highly appreciate it , for us it is a pleasure to make your experience unique and this encourages us to improve. We look forward to your return soon

Province of San Jose, Costa Rica
Reviewed 6 days ago NEWvia mobile

Everything in here is just excellent!! For me the good service is very important and in this place everybody give their best to make the clients happy. The rooms aren't new but are very clean and beautiful, the food is delicious too either in the restaurants or served in the room.

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Helpful?
Thank sylel777
SalesandMarketingSLI, Director de Relaciones Públicas at Swissotel Lima, responded to this review

Hi Sylel: Thank you for qualifying us, we highly appreciate it , for us it is a pleasure to make your experience unique and this encourages us to improve. We look forward to your return soon

Wilmington, North Carolina
Reviewed 2 weeks ago

I don't know how this place has 5 stars. Check in was good and we were granted an early check in. Then we got to the room and what a shock the room is very outdated and top it off a cheap old alarm clock. I called because we needed a razor first I was told there was a charge...

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Helpful?
Thank marie2000
SalesandMarketingSLI, Director de Recepción at Swissotel Lima, responded to this review

Dear Marie, Thank you for your valuable comments regarding your recent stay at our hotel. Please accept my sincere apologies as clearly we fell short of your expectations this time, and we hope that you will give us another chance to provide you with the service we are known for. Sincerely, Director of Operations

Reviewed 2 weeks ago

As expected, the Swissotel is over the top in luxury, service, hospitality, and accommodations. I can't say enough about the staff - every member seemed happy to go above and beyond in service. I especially appreciated the concierge, Oskar, who I began communicating with a couple of weeks in advance of my trip. He answered all of my questions quickly...

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Helpful?
Thank Deborah L
SalesandMarketingSLI, Director de Relaciones Públicas at Swissotel Lima, responded to this review

Hi Deborah: Thank you for qualifying us, we highly appreciate it , for us it is a pleasure to make your experience unique and this encourages us to improve. We look forward to your return soon

Reviewed 18 April 2017

This hotel is probably the worst I have ever experienced. The service is just ludicrous bad and hotel pricing policies are anything but transparent. Be aware that you will pay a 10% service fee in addition to the room rate, plus 18% of taxes. So it is like paying a mandatory tip on the room rate. Moreover, 45 usd plus...

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Helpful?
Thank lavivis
SalesandMarketingSLI, Director de Operaciones at Swissotel Lima, responded to this review

Dear Lavivis, Thank you for sharing your impressions of your most recent stay at our hotel. Please accept my apologies as we clearly fell short of your and your family’s expectations this time, but know that your comments allow us to review our procedures and policies in order to provide better service to all of our guests. We will continue...

Chicago
Reviewed 18 April 2017 via mobile

I recently stayed with my wife at Swissotel in Lima. We had a great time. The hotel is in excellent condition, the rooms were huge and bathrooms were great. The pool and spa were great as well and the restaurants were very good. The hotel is also located in one of Lima's best neighborhoods and it is right in front...

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Helpful?
Thank worldexpeditioner
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to read the description of your experience at Swissôtel Lima. As you have mentioned, what really makes the difference to each...

Reviewed 15 April 2017 via mobile

After 10 years went back tot his hotel. It remains nice, clean, functional but its service became better. The restaurant is also very good and the attitude of the personnel shows the good intent of sustaining the good level of the hotel. Overall a very good experience.

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Helpful?
Thank Eddy S
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to read that you have been greatfully surprised after coming back ten years later. As you have mentioned, we continuously show...

Reviewed 12 April 2017

A fabulous hotel with excellent staff in every department. Especially needed to mention is Kristhopher Diego in the concierge, he has gone excess steps to find us the best place for Peruvian food, the bookstore to buy Peruvian cookbook...and many others. Thank you, Kristhopher, you have made our stay in the hotel more enjoyable!

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Helpful?
Thank Jaime C
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to read that you consider Swissôtel Lima as an excellent hotel, not only for our infrastructure but mostly because each and...

Phoenix, Arizona
Reviewed 5 April 2017

The next time you want to have a weekend to be pampered and relax select the Swissotel in Lima. Fabulous staff who are courteous and attentive to your every need. From the moment you arrive until you depart the staff will greet you with a smile and treat you like royalty. The food in the breakfast buffet is spectacular and...

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Helpful?
Thank vickey s
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to know that you consider Swissôtel Lima as your home away from home. As you have mentioned, our Swissôtel Service Style...

Budapest, Hungary
Reviewed 4 April 2017

I am returning to this hotel for the 3rd time because of my job and I am very satisfied with it. The hotel is in really good condition, the rooms are big and very clean, the breakfast is simply fantastic and the variety and the quality of the food in the restaurants is really amazing. I just love this hotel....

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Helpful?
Thank Laszlo L
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to read that you have had an excellent experience at Swissôtel Lima which allows you to consider us as an excellent...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
La Locanda
La Locanda
Cuisines: Peruvian, Latin, Seafood, Mediterranean
Le Cafe
Le Cafe
Cuisines: Cafe, Peruvian, International
La Fondue
La Fondue
Cuisines: Swiss, European, Central European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An elegant and modern luxury hotel, Swissotel Lima is located in the heart of San Isidro, the most attractive business, residential and cultural district of the city. Close to shopping and the central commercial district, Swissotel Lima is within easy reach of Lima's historical city centre and just seven miles from Jorge Chavez International Airport. This luxury five star hotel recently completed a multi-million dollar expansion, making it the place to be and be seen in Lima. Offering a luxurious Swiss touch with fresh, stylish accommodations, 345 rooms and suites are now available for your business or leisure stay. In addition to the newly designed rooms and suites, Swissotel Lima is proud to announce 12 meeting and function rooms are now available for your business or social event. Each venue includes cutting edge technology and immaculate design. Whether it's for a meeting, special event or wedding, with 12 spaces to choose from we ensure that your occasion will create memories to last a lifetime. No matter the reason, business or pleasure, Swissotel Lima's renovated swimming pool and fitness centre will keep you active during your stay in Lima. The Gym at Swissotel Lima allows you to work out while enjoying your favourite TV show or listening to your own music.If rest and relaxation is required, the remodeled SPA at Swissotel Lima has you covered. With an exclusive menu of body and facial treatments, 13 comfortable treatment rooms, including 3 VIP rooms with luxury features, our Spa offers everything you need to balance your energy. ... more   less 

Additional Information about Swissotel Lima

Address: Av. Santo Toribio 173 | Via Central 150, Centro Empresarial Real, Lima 15073, Peru
Region: Peru > Lima Region > Lima > San Isidro
Price Range: $237 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Lima 5*
Number of rooms: 345
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Hotels.com, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Swissotel Lima reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Lima Hotel Lima
Swissotel Hotel Lima
Lima Swissotel Hotel
Hotel Style:
#4 Business Hotel in Lima
#5 Spa Hotel in Lima
#6 Romantic Hotel in Lima
#9 Luxury Hotel in Lima
#23 Family Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Lima staff and other travellers.
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Questions? Get answers from Swissotel Lima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury business trip in LIMA”
chuckchengchungc, 14 Mar 2017 | Read review
“Over look pool”
raysM9570YN, 29 Jan 2017 | Read review
“it is easier to bill the hotel for any limo ride which the reception will arrange and it will only cost a few dollars more.”
380francisf, 20 Jan 2017 | Read review
“request to get a room in the new building”
Gonzalezgarcia, 20 Dec 2016 | Read review
“Ask for a room with a view”
HappyTravellers2121, 3 Nov 2016 | Read review
5 of 5
Cancelon
US$220* /night
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Expedia.comUS$232
Swissotel.comUS$232
AMOMAUS$423
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Prices are for 1 room, 2 adults
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