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Mariel Hotel & Apartments

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#43 of 227 Hotels in Lima
Certificate of Excellence
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Mariel Hotel & Apartments
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1,320 Reviews from our TripAdvisor Community

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Showing 541: English reviews
Dallas, Texas
Reviewed 5 days ago NEW

Great hotel I will use again. Had an issue and it was resolved. Great breakfast and restaurant. Staff amazing. The hotel is very security aware. The Reservation manger, Joslyn, Beto, Javier and staff are Amazing!!!

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Helpful?
Thank lima2333
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Lima2333 Thank you for your nice words and for sharing your travel experience. We are always there to answer your questions and clarify your doubts and questions, as well as to resolve any inconveniences that may arise during your trip. I will be present to all your greetings and thanks. We hope to be able to return to your...

Reviewed 1 week ago NEW

Had a great experience with hotel personnel. Made reservation for a group of missionaries. we changed amount of attendees several times and made several changes to accommodations and they graciously accommodated all of our needs, I personally stayed at one of the apartments. Well kept and clean, Very peaceful. 4 of us stayed in the apartment. I will recommend it...

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Helpful?
Thank Patricia A
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mrs. Patricia A Thank you for your communication, we love to meet you and your visit was very enriching for us. We are always ready to meet your needs and requirements, from the reservation we look for the best accommodation for you and from the moment of your arrival we seek to give you all the facilities. I am...

Vila Real District, Portugal
Reviewed 2 weeks ago

Good place to stay in Lima. Small, but cosy! I recomend it. Stayed in one of the new rooms and was great. Good breakfast. Good location to visit Lima historic center. God staff. God places to have a drink or to eat nearby.

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Thank anatresa2016
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mrs. Anatresa2016 Garcias for your visit and for valuing your stay. For us it is very important to know that we meet your expectations. Our staff is always alert to offer you the best of our city. We hope to be able to return to your visit at a next opportunity. Melisa Cornejo

Cusco, Peru
Reviewed 31 October 2016

Clean, spacious, courteous employees, great location. The breakfast buffet was good but they ran out of bread 2 days in a row. Our room faced the street and it got a little loud but there was nothing they could do to make it better. The doorman was very nice.

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Helpful?
1Thank Josie V
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Ms. Josie V We value your opinion and appreciate your preference. Glad to hear that your stay with us was very pleasant and was in line with expectations. Apologies for the problem of bread but is fully solved. We work every day to remain one of the favorite hotels in our location, offering quality service and great attention by...

Woking, United Kingdom
Reviewed 21 October 2016 via mobile

The room is very simple and clean. It's possible to see mould but the shower is still in good condition. Nothing was broken and the staff is really friendly. At breakfast the choice is great and food quality is remarkable. I definitely advice this hotel if you are a traveller without very high expectations.

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Thank Daniele D
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Daniele D We appreciate your business and value your accommodation. Our rooms offer the standard of quality that every guest deserves ... we know that come by Turim or work and our mission is to make your visit a pleasant experience. We hope to treat you at the next opportunity Melisa Cornejo

Reviewed 14 October 2016 via mobile

Service was excellent! Front desk/ taxi drivers were very nice and friendly. But the hotel itself was very run down. Picture will show how nasty and dirty the room they gave us. There was mold in the shower tub, the AC was so annoying and loud that we couldn't sleep right. And there was noise of construction so loud we...

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1Thank Deeluv10
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Deeluv10 Thank you for your visit and for giving us your opinion. Our service is always attentive to your questions and doubts. We are in complete renovation of our rooms and we are happy that soon all our guests will enjoy the changes. I hope you can visit us at the beginning of 2017 ... Melisa Cornejo

Auckland Region, New Zealand
Reviewed 5 October 2016 via mobile

Our organised itinerary have us stay in Mariel Hotel. We were provided with a spacious room with three bed and a large clean bathroom. Our room was facing a busy one way street so it was rather noisy at night with motorbike and cars. I recommend selecting a room facing away from the street. Otherwise, the location is perfect. Just...

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Thank amythlf
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Amythlf Thank you for your visit and appreciate your stay. We are pleased that your stay in our hotel has been nice. The front rooms have windows and closed muffs no sound properly filtered. Anyway we review it. We are at your dispocion for when you want. Best wishes and look forward to your visit on your next stay...

London, United Kingdom
Reviewed 3 October 2016

the waiters were to in ya face about coming into the buffet at lunch time. 3 times i saw them and 3 times they were wanting me to come in. its not good to ask customers straight after they have had the breakfast to talk bout lunch time buffets. it totally put me of going to the buffet. the cleaner...

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Helpful?
Thank grahamthomasronaldc
Mariel_Owner, Public Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mrs. grahamthomasronaldc Thank you for your accommodation and comment regarding your visit. Sorry if they had discomfort from us regarding our food service, we will take steps to correct. We are in a process of renovation of rooms as reported on the website of Booking and on the premises of our hotel, and the 3 days that the water...

Merida, Mexico
Reviewed 2 October 2016

I booked on line and requested a handicap room as I need a cane to ambulate. My room was on the 8th floor and not really handicap accessible but with a cane, it was OK. My attendant got stuck twice in elevator the second day we were there and I had to walk down 8 fights of stairs to get...

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Thank MeridaMikey
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear MeridaMikey Thank you for your reservation and appreciate your stay. As we spoke with your assistant during the stay in our hotel, we did not knowof his difficulty walking, in your email never said nothing about. You reserved a standard double twin room but for the number of nights we give you an executive double room featuring 23m2 for...

Bogota, Colombia
Reviewed 2 October 2016

Nice room but stuff is a bit sleepy. They should do a better cleaning and don't forget to put towels in the bathroom. Two times I had to say to bring it. Nice breakfast. If you go for a buesniess trip better to take sth 4 stars.

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Helpful?
Thank markoe595
Mariel_Owner, Public Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Mrs. Markoe595 Thank you for your visit and your rating. I'm reviewing the processes to see what happened with the staff as there is usually so. Do not worry that I value your opinion. I will be aware of what happened with towels I hope to see you soon at the next opportunity, you will see that everything will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
With a great location, Mariel hotel offers full-equipped rooms and apartments in the heart of Miraflores district. Air conditioning, wifi, tours and car rental services also. Front Desk and transfers 24 hour ... more   less 

Additional Information about Mariel Hotel & Apartments

Address: General Suarez 240, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: $82 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mariel Hotel & Apartments 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Mariel Hotel Lima
Hotel Style:
#13 Family Hotel in Lima
#29 Business Hotel in Lima
#31 Romantic Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Mariel Hotel & Apartments staff and other travellers.
13 questions
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Woodbridge, Virginia, United States
San Francisco, California
Honolulu, Hawaii
over a year ago
Irving, Texas

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Questions? Get answers from Mariel Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WAIT Until the Construction Inside and Outside the Hotel Stops !”
 of 5 bubbles CaptainKuddles, 4 Jul 2016 | Read review
“Higher floor to avoid hearing traffic noise”
 of 5 bubbles brett153, 19 Jun 2016 | Read review
“High and away from the elevator”
  • 2016 Peru Lima Street View
 of 5 bubbles MartinT170, 28 Apr 2016 | Read review
“We asked for a higher floor room which I would recommend as there is a lot of street level noise in Lima.”
 of 5 bubbles E3965JMrichardr, 24 Apr 2016 | Read review
“Our room overlooked an Inca Market. Our room was very quiet, we heard no outside noises.”
 of 5 bubbles WilandRitaAlegria, 23 Mar 2016 | Read review
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