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Sol y Luna - Relais & Chateaux

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Traveller (1083)
Room & Suite (588)
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Overview
  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“horse show”(81 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Sol y Luna - Relais & Chateaux
Offers & Announcements: Save US$25 on select meals
Offers from Sol y Luna - Relais & Chateaux
Offers & Announcements: Save US$25 on select meals
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Reviews (1,549)
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1,343 results
Traveller rating
1,118
162
34
18
11
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LanguageEnglish
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1,118
162
34
18
11
Show reviews that mention
All reviewshorse showcasual restaurantindividual casitasperuvian paso horseshot water bottlessacred valleydeluxe casitamachu picchuhorseback ridinghumming birdstwo nightsmain restaurantbeautiful flowersbeautiful oasisturn down servicehuge bathroomfavorite hotel
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1 - 5 of 1,343 reviews
Reviewed 6 days ago

Sol y Luna became for me a place to be at least once a year. I know this property since couple years now and every time I visit the hotel, my stay is a great pleasure and a fantastic moment to relax. The premium and...More

Thank marcinart
Response from SolyLunaRC, Reservations at Sol y Luna - Relais & ChateauxResponded 3 days ago

Dear Guest, We can't begin to tell you how nice it is to read words of encouragement, appreciation, and praise. It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive...More

Hotel's Favourite
Reviewed 26 May 2018 via mobile

Reception staff very welcoming and the casita was well equipped with large comfy bed. Hot water bottles supplied at night - very thoughtful! Grounds were beautiful with ample space around the pool and hot tub. We only went to one of the restaurants , down...More

Thank Siwan
Response from SolyLunaRC, Reservations at Sol y Luna - Relais & ChateauxResponded 28 May 2018

Dear Siwan, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service, we are so glad our efforts are paying off and you had...More

Reviewed 1 week ago

This hotel is exquisite. The rooms are amongst the best I have encountered anywhere in the world, with enormous attention to detail, beautifully appointed and extremely spacious The service was excellent, the food terrific and the Spa and gardens first class. Although Urumbamba is a...More

1  Thank simon b
Response from SolyLunaRC, Reservations at Sol y Luna - Relais & ChateauxResponded 6 days ago

Dear Simon, Thank you for your feedback. We are so delighted to know hear that we exceeded your expectations. Please continue to visit us and help us implement a strategy focused on constant improvement. Warm regards, Claudia Carrillo - Reservations

Reviewed 1 week ago via mobile

My husband and our two teenagers thoroughly enjoyed our stay at Sol y Luna. We stayed in Casita 27 and 28. It was perfect. The sweet touches included an extra space heater to make sure we were warm enough, hot water bottles in the bed...More

Thank FullertonLosAngeles
Response from SolyLunaRC, Reservations at Sol y Luna - Relais & ChateauxResponded 1 week ago

Dear Guest, Thank you so much for taking the time to write such a nice review. We are delighted to know that we were able to be all that you expected us to be. Please continue to visit us and help us implement a strategy...More

Reviewed 2 weeks ago

My husband and I spent the first two nights of our kid-free Peru trip at Sol y Luna. We arrived after more than 24 hours of traveling and were immediately relaxed and awed by this amazing property. The gardens and landscaping are some of the...More

Thank TravelingPeanut
Response from SolyLunaRC, Reservations at Sol y Luna - Relais & ChateauxResponded 1 week ago

Dear Guest, We are thankful for your time and your willingness to write a review to let us know how we are doing. Your opinion is valuable to us and helps us shape everything that we do. Please continue to visit us and help us...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$225 - US$918 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Urubamba
#2 Business Hotel in Urubamba
#3 Romantic Hotel in Urubamba
#4 Luxury Hotel in Urubamba
#5 Spa Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$225 - US$918 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Urubamba
#2 Business Hotel in Urubamba
#3 Romantic Hotel in Urubamba
#4 Luxury Hotel in Urubamba
#5 Spa Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1083)
Room & Suite (588)
Dining (204)
Pool & Beach (49)
Amenities (76)
Family and Play Areas (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Andrae G
20 August 2017|
AnswerShow all 4 answers
Response from Barbara S | Reviewed this property |
Yes it does.
0
Votes
Annstone8
10 May 2017|
AnswerShow all 5 answers
Response from SolyLunaRC | Property representative |
Please apologize us for no answer at the time, Sol y Luna offers a Laundry service for an additional charge.
0
Votes
Google Translation
Susan R
9 February 2017|
AnswerShow all 5 answers
Response from stephenkory | Reviewed this property |
Sorry sent before I proofed it. David Expeditions Peru is the name of the tour company. Their cost is half the cost of what the hotel would charge
1
Vote
Room Tips
"De luxe or Premium casitas is a must"
marcinart
2 million years ago
Read review
"All Casitas are quiet, you can't go wrong."
jimalba2018
2 million years ago
Read review
"All the casitas are positioned so there is an outdoor patio with a chiminea and a view."
508darcim
2 million years ago
Read review
"Stay in deluxe or premium rooms. Avoid superior rooms"
540kimberlyc
2 million years ago
Read review
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