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Very good hotel as you have seen in the reviews. Only caviat is reserve your dinner, spa services and jacuzzi time as soon as you arrive. Service is great. Rooms are clean and quiet. The grounds are beautiful and there are views from every room.
Me and my family of 4 really enjoyed our stay. The pluses. The location and grounds are very top notch. The food at the restaurant was very very good. We had dinner once and breakfast twice and enjoyed all our meals and the service. The...More
The property is fantastic. Confortable room, stylish and modern. Really enjoyed the garden with the hammocks. Highly recomendable. Another hidden gem is the new menu of the restaurant which includes a very interesting alternatives of fusion Peruvian dishes.
I want to express my dissatisfaction with the service being offered, even having expressed our dissatisfaction several times with help center, did not improve at all.
From the cleanliness and quality of the chosen room, which left much to be desired, to the final price...More
1 Thank arm t
Response from CustomerSatisfa... C, Gerente at Casa Andina Premium Valle Sagrado Hotel & VillasResponded 5 days ago
Thank you very much for your opinion and suggestions which will definitively help us to improve.
We will certainly take corrective measurements in order to improve our service and guarantee our guests total satisfaction.
We are very sorry for the discomforts we might...More
Stayed at casa andina premium for 3 nights with my husband and 6 year old. The property is lovely, the rooms are spacious, the water pressure is great and it is the perfect place to acclimatize before heading to Machu Picchu and Cusco, however, the...More
Thank Damaris M
Response from CustomerSatisfa... C, Gerente at Casa Andina Premium Valle Sagrado Hotel & VillasResponded 1 week ago
Thank you very much for your opinion and suggestions, we really appreciate them.
We are glad to know that you enjoyed your stay with us and we will definitively consider your suggestions in order to improve and give our guests total satisfaction.