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04/03/2018 05/03/2018
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    San Agustin Urubamba Hotel

    Pisaq Km 69 | Carretera Cusco, Urubamba, Peru
    011 51 1 7094390
    Hotel website
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    04/03/2018 05/03/2018
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    Traveller (374)
    Room & Suite (94)
    Pool & Beach (26)
    • Excellent20%
    • Very good48%
    • Average23%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “gate tour” (14 reviews)
    “space heater” (15 reviews)
    Free Internet
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Wheelchair Access
    Meeting Rooms
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    4 Mar5 Mar
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (460)
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    1 - 5 of 274 reviews

    Reviewed 5 days ago

    this was a beautiful place...DO NOT STAY IN THE ROOMS IN THE FAR SIDE OF HOTEL YOU CAN HEAR THE DOGS ALL NIGHT OR BY THE ROAD IT IS LOAD. I went to desk when the dogs did not stop barking and we went to...More

    Thank kitty37421
    Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 3 days ago

    Dear Guest, Thank you for taking the time to share with us your recent experience at the San Agustin' Urubamba hotel! One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure to have him...More

    Reviewed 1 week ago

    I enjoyed my stay here - clean, comfortable room, great location and very well-managed - it was cold and they brought me an extra heater immediately. I thought it was good value, and a great base to explore Cusco - they were very helpful in...More

    Thank Dave K
    Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 6 days ago

    DEAR DAVID! On behalf of Urubamba Hotel team, I would like to thank you for staying with us! It is a pleasure to receive you in our hotel and know that we have fulfilled your expectations, our main objective and motivation is to make you...More

    Reviewed 4 weeks ago

    Room was nice, bath was clean, food was good. Could have been a little closer to main town and retail area, but overall, restful after full days of touring. Internet was good, relaxing fireplace. Had spa and Jacuzzi, but never used.More

    Thank spieglerg
    Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 2 weeks ago

    Dear Spieglerg On behalf of Urubamba Hotel team, I would like to thank you for staying with us! I am sorry to hear the location did not suit you, But I was also glad to see that you had a restful night and a relaxing...More

    Reviewed 4 weeks ago

    The rooms at this hotel are adequate and thank god they provide a heater during January. It was quite cold at night. This is a three star hotel at best. The grounds are pretty and the staff tries hard but they aren't well trained in...More

    Thank Alice W
    Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 2 weeks ago

    Dear Alice W On behalf of Urubamba Hotel team, I would like to thank you for staying with us! We place a great emphasis on evaluating all the feedback we obtain from our beloved guests in order to improve our services day-to-day, so we can...More

    Reviewed 12 January 2018 via mobile

    This is a lovely place with beautiful gardens. The staff are attentive and fun. Nelly and Beltran are brimming with happiness and quick smiles. Even the vendors are incredibly kind. Yes Juanita and Doris I am referring to you. WiFi is great in rooms and...More

    Thank kolaba
    Response from SanAgustinHoteles, Gerente at San Agustin Urubamba HotelResponded 2 weeks ago

    Dear Kolaba: We were delighted to read your wonderful review, thank you for taking the time to share it and give us a rating. It was my pleasure to see your praising words about the staff and their personalized service; we are especially delighted to...More

    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Spa
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Room Service
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Spa
    • Price range
    • US$58 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Urubamba
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, getaroom.com, Hotwire, Travelocity and Orbitz so you can book your San Agustin Urubamba Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Peru >
    • Cusco Region >
    • Sacred Valley >
    • Urubamba
    • Also Known As
    • San Agustin Urubamba Hotel Peru - Sacred Valley
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    Traveller (374)
    Room & Suite (94)
    Pool & Beach (26)
    Dining (23)
    Family and Play Areas (20)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Darla H
    4 November 2017|
    AnswerShow all 5 answers
    Response from Gene J | Reviewed this property |
    There were no bugs also the wifi was adequate. It was a good location for the mountains.
    19 August 2017|
    AnswerShow all 2 answers
    Response from Rachelle C | Reviewed this property |
    I don't think so. My things all have built in converters but I had to use an adapter plug.
    30 June 2017|
    Response from Teryn G | Reviewed this property |
    The desk can call a taxi for you and there are collectivos that run back and forth down the highway regularly. I have never hired a guide, but believe there are many around Ollantaytambo that you could pick up for a... More
    Room Tips
    "not far side of hotel from desk dogs bark or by road very load room121 great..."
    Read review
    "Get one with a view of the mountains."
    Read review
    "bring ear plugs if noise from local surroundings bother you."
    Read review
    "Back, top floor at the end of a corridor with no passing guests"
    Read review
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