I needed a place to stay upon arrival in Fiji before departing for the outer islands the next day, as well as one more night at the end of the trip - and a hotel that is just a quick walk from the airport really fit the bill but the price you pay for that convenience is in customer service. I would be arriving in the morning before meeting my travel partner who was arriving on a different flight several hours later. I contacted Fiji Gateway ahead of time to see if it would be possible to check in before the stated check-in time and they said they would "See what they could do" depending on the rooms available. Cool, sounded fair. Well, it turned out what they could do was charge me for an entire second night for those few extra hours even though this was not the peak season and there were plenty of vacant rooms ready to go. Yes I understand that I was technically there too early but taking the opportunity to squeeze me for some extra $$$ was too much to pass up I guess. Oh well, that's fine, so much for hospitality. After an absolutely splendid time at my other destinations the time came to check in for the final night at Gateway and someone somewhere messed up (Maybe Gateway, maybe Expedia, I don't know) and there was no record of my reservation. Like I said before, there was plenty of room but since they had me in a fix they took it upon themselves to charge me literally double the rate that I had paid for the initial reservation. More $$$ for them. All in all I ended paying the equivalent of four nights for the two nights + a few extra hours that I actually stayed there. I'm sure they really couldn't care less considering their prime location but on my next visit to Fiji I'll definitely be looking into other options in Nadi. Other than that, the rooms, food, and other accommodations were adequate.…
Stayed in this hotel twice. Once on the night I flew in and once prior to flying out as this hotel is near to the airport. The room is pretty big and is clean and cosy. The service of the hotel staff is good too. Recommended to be a transit hotel.
Sadly the COVID overshadowed our enjoyment. The upshot is we were able to walk back and forth to the airport. The original room we had was a deluxe room and we were then transferred to a single. Dramatic difference in quality but not much difference in costs. Food is mediocre. Service and friendly staff are superb.
We had a 5-hour layover in Nadi before our connecting flight and wanted to venture out of the airport but not too far. Fiji Gateway Hotel was the perfect place for our very short stay! We walked out the airport and across the street to the hotel where we were able to store our luggage with the front desk while we enjoyed the pool and food/drink service. The staff at the front desk and the bar were very friendly and welcoming. We also had a delicious dinner at their restaurant and the Host/Server Waisea deserves additional praise, he was so great! His friendly and happy demeanor made us want to come back to enjoy more of Fiji someday and we plan to stay at this hotel when we do!
The room was clean, the staff friendly, you get what you pay for, views were of the garden and the adjacent hotel, we were on a transit layover, so great to be near the airport for the next flight out of Fiji. Just a 2 minute transfer to the International Departures at Nadi International