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Fiji Gateway Hotel

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Fiji Gateway Hotel
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1,138 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
Geneva, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2015 via mobile

Stayed in this hotel for a night to I could be close to the airport for my early flight the next day. It had good reviews overall and I can see many good things about it. However, I'll still rate it only average. The room itself was small and dark and gloomy. That's fine. But there were also tiny cockroaches... More 

Helpful?
1 Thank Karen S
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Dear Karen S , Thank you for taking the time to provide us with feedback, whilst your stay should have been enjoyable I am sorry to read that your stay did not meet your expectations .On behalf of our team we truly apologize for the inconvenience caused . At Raffles we strive to provide a superior service experience for every... More 

Wellington, New Zealand
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 June 2015 via mobile

Stayed here twice on the way in and out of Malolo Island as a transfer stop for the airport. I didn't expect much based on previous airport-type hotels. I was pleasantly surprised, the staff were very friendly and helpful, the food good and the rooms tidy and presentable. The swimming pool is pretty great too. Would definitely stay here again... More 

Helpful?
3 Thank Matt B
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Dear Batt , We highly value the time you have taken to provide us with feedback . It is Great to read your positive comments about your recent stay at Raffles . We Look forward to welcome you agaoin on your next stay to Raffles . Have a blessed Day . Kind Regards Customer Care More 

Sydney
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2015

We joke with our friends that Raffles was a great place too stay and included a bonus exfoliation package. In reality it was a very average hotel, in much need of a makeover - of rooms, restaurant, and service. It is just looks and feels tired. The special exfoliation package I refer to was as a result of the thread... More 

Review collected in partnership with this hotel

Helpful?
Thank Betty-Joy P
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Bula Betty-Joy P , Thank you for taking the time to provide us with feedback, whilst your stay should have been enjoyable I am sorry to read that your stay did not meet your expectations and for this I truly apologize. At Raffles we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Las Vegas, Nevada
Level Contributor
3 reviews
Reviewed 27 June 2015 via mobile

We stayed at this hotel for 3 nights. The room we stayed at was just a standard room but coming from an island without no TV or wifi (but u pay extra for it) in the room this is an upgrade. The room was small but the hot/cold shower worked. There was a TV in the room that had the... More 

Helpful?
Thank Siopaolover
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Dear Siopaolover , Thank you for choosing to stay at Raffles Gateway Hotel and taking the time to provide us with feedback. We are glad you enjoyed your stay and we hope your next visit will be another memorable stay. Kind Regards Customer Care More 

Sydney, Australia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 June 2015

We were very pleased with Raffles as we had selected it as a stopover hotel for one night prior to travelling up to the YASAWA Island group. We were provided with a free shuttle to the Yasawa Flyer launch at Port Denarau as part of our Blue Lagoon resort package. If you are looking for a cost effective, clean and... More 

Helpful?
1 Thank Skip-to-it2013
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Dear Skip-to-it2013 , Great Review ! We very much appreciate your comments regarding your stay at the Raffles Gateway Hotel. It is always a pleasure to receive positive feedback. we hope your next visit will be as pleasant as the previous one. Kind Regards Customer Care More 

Kampala
1 review
Reviewed 25 June 2015

The staffs are very friendly and welcoming right from the reception and have excellent communication skills. Very clean and spacious rooms Conveniently located near the airport if one is to catch an early morning flight and the shuttle service is a plus. I particularly liked the live entertainers near the restaurant and didn't like the fact that I sat for... More 

Review collected in partnership with this hotel

Helpful?
Thank opanyd
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Dear opanyd , Thank you for taking the time to provide us with feedback. We firmly believe in providing all our guests a superior stay experience, therefore your feedback is very important to us. Glad to hear that you liked the staffs and Hotel Facilities however we apologise for the delay at the Restuarant . Please rest assured we have... More 

Auckland
1 review
Reviewed 25 June 2015

My airline placed me here due to a delayed flight. AC was broken (a major nono for me) , WiFi was expensive. Breakfast and the bar were fine (Vonu is a decent beer). Upside is the staff are friendly and easy going.

Review collected in partnership with this hotel

Helpful?
Thank djs590
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Dear djs590 , Thank you for taking the time to provide comment on your recent stay with us .Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met at our Property. We have noted your comments to ensure that futureguest do not face the same problem... More 

Nuku'alofa, Tonga
2 reviews
Reviewed 25 June 2015

I always use Raffles Gateway Hotel for transit one to three night stays when visiting or passing through Nadi and always get excellent service, the rooms are clean and well equipped and the food is good.

Review collected in partnership with this hotel

Helpful?
Thank travellerC1211UJ
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Dear travellerC1211UJ , Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoy staying with us. Rest ensured that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see... More 

Sydney, Australia
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 June 2015

More than adequate. A stone throw from the airport. Room was comfortable. No complaints. The shower area was not that clean, but it did not worry me. What did worry me was what I perceived as highway robbery was $15 for WIFI for an hours use. I think that left me with a bad taste in my mouth. However the... More 

Helpful?
1 Thank Fitpete
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Dear Fitpete , We very much appreciate your comments regarding your stay at the Raffles Gateway Hotel. It is always a pleasure to receive positive feedback and acknowledge your comments about the Internet charges and ensure that we will look into this. we hope your next visit will be as pleasant as the previous one. Kind Regards !! Customer Care More 

Merewether
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 June 2015

We come to this hotel when departing Fiji because it is far nicer to be getting a bite to eat and drink + swim in pool and play on the waterslide! Often flights are in the afternoon / evening back to Oz, and not having the stress of arriving last minute we check out of our other place in Fiji... More 

Helpful?
1 Thank CBBC
Swati-Prasad1, Guest Relations Manager at Fiji Gateway Hotel, responded to this review

Bula CBBC , Thank you so much for the detailed positive review on Tripadvisor .Raffles Team is very happy to see our returnee guest and glad to hear that they enjoy their stay with us . Look forward to seeing you again . Have a lovely day !! Kind Regards Customer Care More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Renowned for its stunning gardens and personalized service, Fiji Gateway Hotel is an oasis for the weary traveler. Conveniently situated opposite Nadi International Airport and just 8kms from Nadi Town and 24kms from Lautoka City, Fiji Gateway Hotel is ideal for pre or post island resort stays or as a base for sightseeing on Fiji's main island of Vitu Levu. Fiji Gateway Hotel is a friendly and affordable hotel offering an idyllic garden setting where you can relax before your onward journey. Facilities include two swimming pools and a waterslide, two restaurants, a gymnasium, tennis court and a poolside bar. Complimentary transfers are provided between the hotel and Nadi International Airport. Accommodation: The Deluxe Rooms are ideal for couples or families and offer space and comfort whilst providing all the standard amenities and features. The Executive Rooms have the addition of flat screen televisions and are of a more luxurious standard. The Suites are the most spacious and well-appointed rooms and are ideally suited to couples, honeymooners and upscale travelers. Children under 16 years stay free when sharing a room with their parents. Day room rates are available for guests who are in transit. ... more   less 

Additional Information about Fiji Gateway Hotel

Address: P.O. Box 9891 | Nadi Airport, Nadi, Viti Levu, Fiji (Formerly Raffles Gateway Hotel)
Region: Fiji > Viti Levu > Nadi
Price Range: $110 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiji Gateway Hotel 3.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Raffles Gateway Nadi
Hotel Raffles Gateway
Fiji Gateway Hotel Nadi
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Questions & Answers

Here's what travellers have asked, with answers from Fiji Gateway Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer a room at ground floor level when travelling with a big suitcase. Of course, staff are very helpful.”
 of 5 bubbles ketsamayr2016, 29 Nov 2016 | Read review
“for an added quietness to your sleep...don't forget to bring your ear-plugs!”
 of 5 bubbles Nesian89, 24 Nov 2016 | Read review
“Get a quiet room away from music”
 of 5 bubbles DanielB56, 17 Nov 2016 | Read review
“Room on the far end of the hotel are quiter.”
 of 5 bubbles MunilG, 16 Nov 2016 | Read review
“Corner room away from the bar area - ground floor is ok in this hotel due walk up to higher levels.”
 of 5 bubbles Pacificgypsy, 10 Nov 2016 | Read review
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