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We stayed here on the trip in and back home from Fiji for one night each time. This was located close to the airport and convenient to local restaurants. The room itself was very basic. Clean but not well maintained as the shower nozzle fell...More
Booked through Qantas and included accommodation. Stayed 6 nights, there was some miscommunication with Qantas hotel booking to the Mercure Hotel. Was surprised that no pick up bus at the airport when I arrived, so had to pay FJD$12 for cab fare. Walked up to...More
Thank Lucille S
Response from Vaseva N, Manager at Mercure NadiResponded 3 weeks ago
Dear Lucille S,
Thank you for your positive comments, we are happy that you enjoyed your stay with us and the mention of the lovely receptionist who attended to you. I am sorry about the shuttle bus not being there to pick you, please be...More
my partner and I stayed here for one night before a flight the next day, however we were very unpleasantly surprised when we saw our room. the layout of the room was different to pictures on the website, the towels and sheets were stained, the...More
Response from Anna R, Front Office Manager at Mercure NadiResponded 4 weeks ago
Bula caralaradara, Thank you for taking the time to inform us about your experience at Mercure Nadi. I am very sorry that your room experience did not meet your expectations and please allow me to express my sincerest apologies.
Additionally thank you for drawing to...More
I’m at the Mercure Nadi for one night before a long haul flight in the morning. I arrived on a flight from Tonga. After waiting far longer than necessary my luggage at baggage claim I just wanted to get to the hotel. On two arrivals...More
Response from Vaseva N, Manager at Mercure NadiResponded 4 weeks ago
Thank you for proving feedback on your recent stay at the Mercure Nadi Hotel. We would like to express our sincere apologies for the unsatisfactory stay. I have discussed your comments with the relevant departments for further actions and ensuring that we never...More
If only they also provide breakfast added into room price could increase volume as many sort this and having noise levels improved reception were very helpful surrounding areas were great could have some lie about hammock would be betterMore
Response from Anna R, Front Office Manager at Mercure NadiResponded 6 March 2018
Bula Ramram47, Thank you for posting your review and it was good to see that you found our reception staff very helpful. I am sure your comments will help us improve our offering and service.
Hope to see you again when you plan your next...More
We stayed at the Mercure for a short stay. We booked before leaving Australia which included breakfast. There is a small shopping centre within a short walking distance for food and groceries. There is a local bus service... More
We stayed at the Mercure for a short stay. We booked before leaving Australia which included breakfast. There is a small shopping centre within a short walking distance for food and groceries. There is a local bus service into the town close by. Your stay is long and you may need to look at a more favourable location to meet your needs.
Taxis are plentiful in Fiji especially Nadi, airport always has them lined up at arrival and hotel can call them for you anytime of day. Denarau has taxis as well to return back. Nadi Bay hotel to Mercure is within... More
Taxis are plentiful in Fiji especially Nadi, airport always has them lined up at arrival and hotel can call them for you anytime of day. Denarau has taxis as well to return back. Nadi Bay hotel to Mercure is within walking distance but road is under construction and might not have proper walkways at moment.