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Mercure Nadi

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751 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Lafayette, NJ
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 September 2013

Chose the Mercure in Nadi because of the positive experience we had at the Mercure in Paris. Was expecting a Melanesian mid-range hotel - not five-star, but not a disaster, either. This hotel is a disgrace to the Mercure hotel chain, and one of the worst hotels I've stayed in on my journey through the South Pacific. It was my... More 

Helpful?
Thank David M
Jack W, General Manager at Mercure Nadi, responded to this review

Dear David M, Thank you for taking the time to tell us about your recent experience with us. I'am sorry that your experience did not meet your expectations; please allow me to express my most sincere apologies. I'am surprise to read that you had asked to see the General Manager during your stay and nothing happened. The hotel structure is... More 

Travellers are raving about these Nadi hotels

Zurich, Switzerland
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 September 2013

We are a family from Switzerland with a kid (2) and spent on our world trip for 3 and then other 3 days in Mercure Hotel in Nadi Fiji (April 2012). It is between the airport and the city, which is good. The room was clean and with little balcony (standard), with no noise from the street. The stuff was... More 

Helpful?
1 Thank Patrick R
Jack W, General Manager at Mercure Nadi, responded to this review

Dear Patrick R, We sincerely thank you for taking the time to provide positive comment on your previous stay with us. It is always a pleasure to receive positive feedback. I will share your comments with all our staff and I'am sure your feedback will serve as an encouragement to us all, as we strive to continuously improve the qualities... More 

Sydney, Australia
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 August 2013

We stayed at Mercure Nadi on August 20th 2013, on our way to Suva Next day. At 0325 in the morning 2 rather huge Fijian men were standing in my parents room, my dad yelled at them, and they walked out. Called reception and the person, said they were there. This was in room 101 next to reception. The lock... More 

Helpful?
1 Thank Sonny K
Jack W, General Manager at Mercure Nadi, responded to this review

Dear Sonny K, Thank you for taking the time to provide us with some feedback regarding your recent stay. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service. I was very sorry to hear of the inconvenience you experienced as a result of some negative issues during your stay. We... More 

Arrowtown, New Zealand
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 August 2013

I stayed at the Mercure with my wife and 2 daughters, 8 and 10 for 1 night inbound and 2 nights outbound in July 13. We shared a Deluxe room with 2 double beds. The room was tidy with a worn bathroom, but all was serviceable. The breakfasts were good and the staff accommodating and friendly. The best aspects of... More 

Helpful?
Thank Micandvic
Jack W, General Manager at Mercure Nadi, responded to this review

Dear Micandvic, Thank you for taking the time to provide us with comment regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I'am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our... More 

Port Moresby, National Capital, Papua New Guinea
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 August 2013

The last time I stayed at the Mercure the Front Desk staff were so disorganised it was almost a comedy routine - certainly a prime example of how NOT to run a hotel. There were many extremely irritated people waiting for assistance with staff seemingly unaware of their customers and their needs. I have just booked again thinking to give... More 

Helpful?
3 Thank Stuart W
Jack W, General Manager at Mercure Nadi, responded to this review

Dear Stuart W, Thank you for taking the time to provide the hotel with some feedback regarding your recent stay with us. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service. It is obvious from the feedback you have provided that the hotels usual high service standards have not been... More 

Sale, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 August 2013

Cheap place for overnight stay whilst coming into Fiji. The pizza at the resturant had not much taste at all. The pool was very small but clean. The locals and staff are lovely and a great supermarket just a walk down the road. Good Aircon but fridge wasnt very cold. Shower was good. Pillows are horrible I put my neck... More 

Helpful?
Thank melkaras1
Jack W, General Manager at Mercure Nadi, responded to this review

Dear melkaras 1, Thank you for taking the time to tell us about your recent experience with us. I'am sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. We strive to provide a superior guest stay experience for all our guests, therefore your feedback is very important to us. Please rest assured... More 

Perth, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 August 2013

As usual in Fiji the staff were fantastic and could not do enought to help, however the hotel has seen its best days and is in need of refurbishment. There is no extracter fan in the bathroom and after a hot shower the condensation was very bad, so much so that the next person to use the shower had cold... More 

Helpful?
Thank Colin K
Jack W, General Manager at Mercure Nadi, responded to this review

Dear Colin K, Thank you for taking the time to provide comment on your recent stay with us. As you have stated in your commentary, our staff are what sets us apart from other hotels and we are truly blessed with the warmest and friendliest team you could ever imagine. The hotel has been going through some upgrade works this... More 

Pattaya, Thailand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 August 2013

I found this hotel absolutely great. The rooms have all the comfort you need and room service comes and takes care of your wishes several times a day. Staff remember your names, are unfailingly polite and can never seem to enough to make your stay more pleasant. This hotel goes out of their way to make your stay the greatest... More 

Helpful?
Thank SunnyVPT
Jack W, General Manager at Mercure Nadi, responded to this review

Dear SunnyVPT, Sunny greetings from Mercure Nadi!! We really appreciate the time you have taken to provide positive comment. I will share your comments with our team and I'am sure your feedback will serve as an encouragement to all our staff as we continuously improve the quality of our services and guest experience. As you found out and have also... More 

Sao Paulo
Level Contributor
550 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
Reviewed 4 August 2013

We've stayed only one night at Mercure Nadi, before heading to the Yasawas. The hotel is near the airport and has free transfer to/from. It's an old building, rooms have old furniture but are spacious and was ok for one night - good shower, with amenities and BBC on TV. Also, they have a pool (we didn't use), staff is... More 

Helpful?
Thank alalas
Jack W, General Manager at Mercure Nadi, responded to this review

Dear alalas, Thank you for taking the time to tell us about your recent experience with us. It is always a pleasure to receive positive feedback. At Mercure Nadi we strive to provide a superior service and stay experience to all our guests, therefore your feedback is very important to us. The inconsistency you've highlighted in relation to the gym... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mercure Hotel Nadi is only 3 minutes from the airport and 5 minutes from the town centre. The hotel features 84 rooms in two accommodation wings that overlook the resort style swimming pool, beautiful tropical gardens, a restaurant with alfresco dining on the poolside deck as well as a relaxing and welcoming bar. It is the perfect base for exploring Nadi and the Fijian islands, with easy access to many restaurants, bars and nightclubs. ... more   less 

Additional Information about Mercure Nadi

Address: Queens Road, Nadi Airport, Nadi, Viti Levu, Fiji
Region: Fiji > Viti Levu > Nadi
Price Range: $116 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Nadi 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Mercure Nadi Hotel Nadi
Accor Nadi
Mercure Nadi Fiji
Hotel Style:
#5 Spa Hotel in Nadi
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Nadi staff and other travellers.
7 questions
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See all questions (7)

Questions? Get answers from Mercure Nadi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lifts so mention that if you have access issues-there are ground floor rooms available”
 of 5 bubbles Martin_qld, 3 Dec 2016 | Read review
“Rooms on 3rd floor. Quieter away from pool area.”
  • Looking down into pool area.
  • No towels
  • Shower- low pressure and not very hot.
  • Room overlooking dining area and deck.
 of 5 bubbles 700evann, 22 Nov 2016 | Read review
“Suggest stay toward the rear of hotel to stay away from road noise.”
 of 5 bubbles Pacificgypsy, 10 Nov 2016 | Read review
“Choose room at ends of the buildings, will have less noise from people walking past.”
 of 5 bubbles PJ_SG_95, 9 Oct 2016 | Read review
“Ask for a room away from the stairs and the generator”
 of 5 bubbles , 2 Oct 2016 | Read review
5 of 5
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