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Hotel Marinela Sofia

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Hotel Marinela Sofia
Hotel Marinela Sofia
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619 Reviews from our TripAdvisor Community

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Showing 393: English reviews
London
Reviewed 6 days ago NEWvia mobile

An excellent, romantic weekend at this beautifully interior decorated hotel. Breakfast was varied and plentiful. Rooms were cosy and large, with good supplies of everything you could need eg shower gel, shampoo, conditioner etc etc. Windows opened for fresh mountain air. Lots of wardrobe space as we stayed in the Deluxe room. Spa is a huge disappointment. You need to...

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Helpful?
Thank WayneyLondon
Haifa, Israel
Reviewed 1 week ago

I stayed with my wife 4 nights at the Marinela, for a winter vacation. It is a big hotel, old but well renovated. We were placed in the 15th floor. The room was of average size, with a comfortable bed, a dedk and the beautiful view of the city and the Vitosha mountain range. The bathroom was rather small, but...

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Thank Amos P
HotelMarinela, Guest Relations Manager at Hotel Marinela Sofia, responded to this review

Dear Guest, Thank you for taking your time and share the feedback from your stay at Marinela Hotel. Because of the amazing infrastructure of the hotel, repairs and improvements are require a lot of time and resources. Some of the rooms have been renovated already, but to moving in the right direction, your pinion is extremely valuable to us. Gladly...

Reviewed 2 weeks ago via mobile

Very good hotel, the location is near to the metro so you can treval wherever you want, there also stores near by just a few minutes walking, the stuff working where are great, the food is tasty, i had a pleasant time there and definitely would come there again

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Thank דיאנה ג
HotelMarinela, Guest Relations Manager at Hotel Marinela Sofia, responded to this review

Dear Valued Guest, Thank you very much for sharing your feedback on Trip Advisor. Our guest's feedback is very important for us. We are looking forward to welcome you again, as our loyal guest. Kind regards, The Hotel Marinela Guest Relations Team

A TripAdvisor Member
Bucharest, Romania
Level Contributor
29 reviews
23 hotel reviews
17 helpful votes
Reviewed 2 weeks ago via mobile

Big hotel, with bored and ignorant Front Office personnel. If you want to go back in time in comunism area ,maybe before 90's, stay at this hotel. The lobby area is modern and is looking good, but after you will go up in the rooms you will see the oppsosite: old and dirty carpet, old furniture, dust under the bed....

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1Thank A TripAdvisor Member
HotelMarinela, Guest Relations Manager at Hotel Marinela Sofia, responded to this review

Dear Guest, Thank you for sharing your comments on Trip Advisor. We are appreciate our guests feedback, even when it is of critical and negative nature, because it gives us the possibility to work towards future improvement and meeting guest expectations. Unique on the Balkans, the hotel boasts amazing infrastructure built on 30000 sq.m. with over 4500 sq.m.exhibition and meeting...

Tel Aviv, Israel
Reviewed 3 weeks ago

We have been for 4 nights, 3 couples of adults. We enjoyed the hotel, the nice decoration, it was very clean, nice Japanese garden,, good breakfast and good sushi restaurant. 2 points were not good: 1. the spa: it has a gym, a pool and a sauna (there is no jaccuzi). the sauna is for extra payment of 15 leva...

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Thank oferta10
HotelMarinela, Guest Relations Manager at Hotel Marinela Sofia, responded to this review

Dear Guest, We are glad to sharing your opinion on Trip Advisor. It helps us to turn our attention to the wishes and needs of our customers. As you so, we have enough clubs and restaurant where you will enjoy special treatment, exclusive service and delicious foods. The fitness center, wich is located within the hotel, offers our guests unlimited...

Reviewed 3 weeks ago via mobile

The room was very nice and clean. Service of hotel was also very good. People spoke English perfectly and were helpful. Hotel contains a gym, sauna and swimming pool. The view on the mountain is amazing. Never woke up that fresh. In addition the hotel contains a lot of restaurants in case you want to eat at hotel. But most...

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Helpful?
Thank Zihan M
HotelMarinela, Guest Relations Manager at Hotel Marinela Sofia, responded to this review

Dear Mr. Zihan, Thank you for your kind words. We are glad that we are satisfied in all desires and expectations. It will be our great honor to welcome you again on your next visit to Sofia. With all our respect The Hotel Marinela Guest Relation Team

Reviewed 3 weeks ago via mobile

We came to this hotel yesterday and we have to stay for 2 more nights. Like most couples we booked a double room expecting to get a big bed instead of a twin room. The agency we booked through clearly sent them rooming list that said double room for us and other couples. Now you may thought why don't you...

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2Thank Petra F
Voorhees, New Jersey
Reviewed 4 weeks ago via mobile

To be fair, after reading the reviews booked a deluxe room. Stayed for five nights. No, there was no iron or coffee machine in the room, but didn't expect it because it is not standard in European hotels. Pros: Comfortable room (and amazing view!) Comfortable bed Clean All amenities - bathrobe, slippers, bathroom supplies Good breakfast with large selection Very...

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1Thank ossie666
Worcester
Reviewed 16 December 2016

I checked into the Marinela on the 8th December for 11 nights . The shower in the Bathroom was not very powerful and on inspection the head appeared to be missing the bit that concentrates the spray. I spoke to the Concierge with no luck and then to Reception , again no apparent action taken. It may have been that...

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Thank nickal
London, United Kingdom
Reviewed 16 December 2016 via mobile

When I read all the reviews, after I booked I wanted to cancel , but it was a non refundable site!!!! But I was surprised, yes the entrance is a bit over the top, not my taste but very clean and a two minute walk from the underground, we had booked a standard room but she warned us being British...

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Thank dannytamimaya

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Hotel Marinela Sofia has an outstanding location, just 20 minutes from the airport and in close proximity to the city center. The hotel boasts amazing infrastructure built on 30 000 sqm and features the most comprehensive facilities in Sofia offering 442 rooms and suites with stunning panoramic views, the biggest hotel conference facilities in the capital, superb leisure and dining facilities including six restaurants and two bars and a modern health club with the biggest hotel swimming pool in the city. The hotel also offers the only Japanese garden on the Balkan Peninsula. Each Deluxe room and Junior suite are equipped with mini-bar, safe, individually controlled air-condition and heating systems, LCD or plasma flat screen TVs, a modern hotel entertainment system with video and music on demand, high-speed free Wi-Fi Internet and a smart card system in accordance with the latest security standards. Hotel Marinela boasts the biggest presidential suite in Bulgaria, in which a number of celebrities have stayed, such as Helmut Khol, Recep Erdogan, Sylvester Stallone, Julio and Enrique Iglesias, Lady Gaga, Tina Turner, James Brown, Anatoly Karpov, Wesley Snipes, Sergei Mihalkov, Elton John and more. Hotel Marinela provides every amenity necessary for focused and effective business communication. It is appropriate place for your successful meetings and celebrations. Three large banqueting halls, fully equipped to meet international expectations: Sofia 1, 2 and 3 can combine to form the largest hotel ballroom. Hotel boardrooms offer daylight, comfortable chairs and tables, easy connectivity to power and the web for each delegate, access to built-in multi-media equipment, interactive screens, microphones, flip charts, white boards, peg boards and free Wi-Fi. The six restaurants and two bars offer tantalising culinary creations from world cuisines. You can sip aromatic coffee or tea on the sun-lit terrace of Intermezzo lobby bar or enjoy fresh fish at Captain Cook or sushi fantasies at Happy Sushi; dine at the top of the city under the starry sky in Panorama Restaurant, taste sweet creations at Candy bar or stylish cocktails in Bar Le Parfum. The spacious fitness center is one of the most modern in Europe and includes massage rooms and the largest indoor hotel swimming pool in Sofia. Hotel Marinela offers free Internet. ... more   less 

Additional Information about Hotel Marinela Sofia

Address: 100 James Bourchier Boulevard, Sofia 1407, Bulgaria (Formerly Kempinski Hotel Marinela Sofia)
Region: Bulgaria > Sofia Region > Sofia
Price Range: $89 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Marinela Sofia 5*
Number of rooms: 442
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Sofia
#21 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marinela Sofia staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a renovated room at a high floor (we stayed at 15 floor- great view)”
 of 5 bubbles oferta10, 30 Dec 2016 | Read review
“Mountain View, High Floor!”
 of 5 bubbles JetsetZoom, 9 Dec 2016 | Read review
“all are the same”
 of 5 bubbles yaminb2013, 17 Nov 2016 | Read review
“Avoid this hotel”
 of 5 bubbles BRHendricks, 6 Nov 2016 | Read review
“none, as the hotel is very OLD”
 of 5 bubbles danna07, 5 Nov 2016 | Read review
5 of 5
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