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Hilton Sofia

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Hilton Sofia
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1,132 Reviews from our TripAdvisor Community

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Showing 855: English reviews
West Palm Beach, Florida
Reviewed 2 days ago NEW

Excellent stay. Close to metro. Staff was very accommodating and went out of their way to assist. Breakfast was very varied and eggs cooked to order. Gym was very clean and open 24/7. Pool was very relaxing. Highly recommended.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank deanm105
switzerland
Reviewed 2 days ago NEW

As in my previous stay I have been very pleased with my stay at the Hilton Sofia. There may be Hotels there with a bigger Lobby, posher rooms or a better location, but the Hilton has the best staff for sure and everything else is on a really good level as well. Everybody is very friendly and helpful throughout the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank palerider98
Pordenone, Italy
Reviewed 4 days ago NEW

I stayed with some colleagues on two different occasion in December 2016 and I would say that both stays were absolutely superb. It's a very elegant hotel, the staff is super friendly and extremely professional, the services offered are of top level (there is even an automatic exchange machine for foreign currency). Rooms are bright, spacious and wifi is very...

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Helpful?
Thank Francesco F
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Francesco F, Thank you very much for letting us have feedback about your December 2016 stays at Hilton Sofia. I am very happy to hear that you remained highly satisfied with the professionalism of our team and found all hotel services and facilities offered at top level – from the ATM machine in the lobby to the Executive Lounge...

London, United Kingdom
Reviewed 1 week ago

I stayed three nights in the Hilton Sofia Hotel in January while travelling on business. The room (standard) was nice but nothing special, breakfast rather overpriced for that what was on offer : hot cooked breakfast was cold: cold scrambled eggs, cold sausages, cold bacon on morning 1.... never tried again, only one type of salami etc. The staff was...

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Helpful?
Thank atme44
sreiter, General Manager at Hilton Sofia, responded to this review

Dear atme44, Thank you very much for sharing with us your feedback about Hilton Sofia. I am really sorry that your stay under our roof was not enjoyable and left you with a bitter taste. Please accept my apologies for the breakfast experience, which you have outlined and rest assured that we have evaluated your input. With regard to your...

London, United Kingdom
Reviewed 1 week ago

I would call this a 4* hotel. The staff were a bit hit and miss - sometimes they were very good other times they were a bit bad. Ordered several pots of coffee on room service - some were near freezing cold, others were good. Positives were good paitient room service. Some of the staff were very pleasant. The facilities...

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Helpful?
Thank intrepidworldtravell
sreiter, General Manager at Hilton Sofia, responded to this review

Dear intrepidworldtravell, Thank you very much for sharing feedback about your recent Hilton Sofia experience. I am very sorry that we could not provide a WOW hotel stay for you and you faced inconsistency with the team attitude, the quality of coffee ordered via room service and also the service at the Reception Desk over New Year’s Eve. Please rest...

Sofia, Bulgaria
Reviewed 2 weeks ago

The service at the hotel is at a very high level. The beds are extremely comfortable. The breakfast offers a great variety of food even for people with dietary limitations. I was very pleased with the stay!

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Helpful?
Thank diana4getit
sreiter, General Manager at Hilton Sofia, responded to this review

Dear diana4getit, Thank you very much for sharing feedback about your recent Hilton Sofia experience. I am very happy that you enjoyed the professional service received at the hands of our team members, the Hilton Bed and the varied breakfast we do offer. Looking forward to the pleasure of welcoming you back during your next Sofia visit! Kind regards, Stephan...

Tampa, Florida
Reviewed 2 weeks ago

Our stay here was wonderful....we stayed on the Executive Level and found the nightly snack buffet with drinks exceptional because of the extended hours. Our room had a nice view and the housekeeping staff made sure there was nothing to want for. we thought the front desk staff and especially the concierge were very helpful. The hotel location is great....

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Helpful?
Thank eurolady28
sreiter, General Manager at Hilton Sofia, responded to this review

Dear eurolady28, Thank you very much for sharing feedback about your recent Hilton Sofia experience. I am very happy that you enjoyed a wonderful stay under our roof and appreciated the central location of the hotel, the Executive Lounge evening buffet, the guestroom views and the professional service received at the hands of our Housekeeping and Front Office team members....

Edinburgh, United Kingdom
Reviewed 2 weeks ago

I travel extensively throughout Europe and beyond with my friend who is a Hilton honours member and insists on staying at the Hilton wherever we go. This usually presents no problem given the standards of accommodation and service which is normal in such a recognised brand. However... I was hugely disappointed with the Sofia Hilton where their approach to customer...

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Helpful?
Thank balialikin
sreiter, General Manager at Hilton Sofia, responded to this review

Dear balialikin, I am sorry that we could not create a memorable stay for you under our roof. As far as I was made aware, you were offered a compensation for the room service order, described by you. I regret to hear that it did not go a way to alleviate your disappointment. Once again, I am very sorry that...

Edinburgh, United Kingdom
Reviewed 2 weeks ago

It is interesting that at Reception there is a sign saying that if something isn't right to tell them and they'll put it right. Sadly there are too many things that went wrong during our stay and whilst one was resolved the others were glossed over or sadly just completely ignored. Even at check out when I spoke to the...

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Helpful?
Thank Kay W
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Kay W, Thank you very much for sharing your feedback about Hilton Sofia with us. I am sorry that we could not create a memorable experience for you under our roof. Please do share all the small things, which ruined your stay, via email: stephan.reiter@hilton.com, so that we could fully investigate and take the necessary learning points. I can...

Haifa, Israel
Reviewed 2 weeks ago

We arrived the hotel at December 22nd, stayed till 25th. The location is great, near the metro (there is starbucks nearby if u coffee addict like us), and evertyhing is pretty much in walking distance which was very good. The staff was very welcoming and warm, willing to help. All in all it was very fun and enjoyable. The only...

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Helpful?
Thank vidar014
sreiter, General Manager at Hilton Sofia, responded to this review

Dear vidar014, Thank you very much for sharing feedback about your recent Hilton Sofia experience. I am very happy that you enjoyed our central location and the professional service received at the hands of our team members. Looking forward to the pleasure of welcoming you back during your next Sofia visit! Kind regards, Stephan Reiter General Manager Hilton Sofia

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Sofia has the perfect location in the heart of the city, opposite the Sofia Congress Centre (National Palace of Culture), surrounded by the South Park and overlooking the Vitosha Mountain. Hotel guests are near the commercial district and government offices. Boutiques, restaurants and nightclubs are within walking distance, while Sofia International Airport lies 13 km to the east, an approximate 20 minute transfer. With 245 rooms on 8 floors, equipped with the most modern in-room facilities, 2 Executive Floors and brand new Executive Lounge, Health Club with in-door pool and 24/7 Fitness by Precor, Hilton Sofia is the perfect choice of the modern traveler. Spacious, stylish and modern venues, resplendent with natural light, provide you with an unparalleled environment in which to work and relax. From the daily airport shuttle to the multifunctional meeting facilities, creative food service and elegant dining: enjoy the Hilton Sofia experience. ... more   less 

Additional Information about Hilton Sofia

Address: 1 Bulgaria Blvd, Sofia 1421, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $95 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Sofia 5*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Hilton EMEA so you can book your Hilton Sofia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sofia Hotel Sofia
Hilton International Sofia
Sofia Hilton International
Hotel Style:
#1 Business Hotel in Sofia
#1 Family Hotel in Sofia
#3 Luxury Hotel in Sofia
#4 Romantic Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sofia staff and other travellers.
7 questions
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Mumbai (Bombay), India
1 month ago
Memphis, Tennessee
over a year ago

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Questions? Get answers from Hilton Sofia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It`s no I`m affraid.”
 of 5 bubbles atme44, 7 Jan 2017 | Read review
“a room facing the NDK”
 of 5 bubbles diana4getit, 5 Jan 2017 | Read review
“Don't do it - go to the Radisson Blu!”
 of 5 bubbles balialikin, 1 Jan 2017 | Read review
“Choose the room facing the church”
 of 5 bubbles suresh8030, 4 Dec 2016 | Read review
“Look elsewhere”
 of 5 bubbles NeillH60, 29 Nov 2016 | Read review
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