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Hilton Sofia

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1,107 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Reviewed 25 October 2016

Hilton secures comfort quality, guaranty & welcomes you with well trained staff to help and make your stay care free. rooms are well furnished a bit smaller than expected but with full comfort, beds easy to sleep, good linen and bath satisfies all.

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Helpful?
Thank 790danaik
sreiter, General Manager at Hilton Sofia, responded to this review

Dear 790danaik, Thank you for taking the time to give us your comments. I am delighted to read that you liked our friendly staff, the guestroom and its amenities. We are always happy to know that we were able to provide a pleasant stay for our guests! Looking forward to welcoming you back, under our roof, very soon! Kind regards,...

The Hague, The Netherlands
Reviewed 23 October 2016

Stayed six nights on the executive floor. When we arrived the annual October Fest was in full swing and the reception had been moved to the first floor. Friendly and efficient check in. Room spacious and well stocked. Daily two bottles of water .No noise issues from inside or outside the hotel. Bed was of the usual high Hilton standard....

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1Thank Stephan1954
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Stephan1954, Thank you for taking the time to give us your detailed feedback. I am pleased to read that you enjoyed an excellent stay at Hilton Sofia. It is great that the friendliness and efficiency of our team contributed for a wonderful hotel expoerience. Our staff works hard to make each and every visit of our guests, as amazing...

Bucharest, Romania
Reviewed 22 October 2016

I have been double charging for the invoice without information!!! Once you give your credit card they charged for your account and then when you pay they take your money again.... Then is your problem with your bank to recover the money...

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Helpful?
Thank danmgh
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Danmgh, Thank you for taking the time to give us feedback about your recent stay with us. I would like to inform you that in no instance we are deliberately charging our guests double. We are only blocking a safety deposit for the extras incurred during a guest’s stay, which is a standard procedure in the hospitality industry. Upon...

Belgrade, Serbia
Reviewed 20 October 2016

Very nice and big room. Very clean. Smiley stuff and the best breakfast waiters. Entrance on the parking was a little confused but ok, and the parking should be free for guest. Very fast stuff. Thank you very much and I hope that I will see you next time. For sure this was one of the best hotel I have...

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Helpful?
Thank Nikola P
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Nikola P, Thank you for taking the time to give us valuable feedback regarding your recent stay with us. I am pleased to read that you were happy with our nice and spacious guestrooms, the breakfast experience and the efficiency of our team! We put great value into creating great experiences through the hospitality of our team members; hence...

Oslo
Reviewed 15 October 2016 via mobile

Stayed two nights at this good hotel centrally located just behind the cultural palace in Sofia. I didn't use the business centre this time, but it seemed to be staffed all the time. Wi-fi was functioning in both rooms and other areas. Rooms were clean, and had a nice view towards the city centre. Breakfast was very tasty, and fresh...

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Helpful?
2Thank Gourmettrollet
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Gourmettrollet, Thank you for taking the time to give us your feedback. I am delighted that you enjoyed our central location, as well as the view from your room and the amenities provided. I am happy that the Wi-Fi, breakfast and staff were up to your expectations. We hope to be able to welcome you back under our roof...

Budapest, Hungary
Reviewed 14 October 2016

Stayed here during a business trip. Rooms were on the small side, but were clean. Breakfast was ok. Service was good and the staff did their best to accommodate our requests. The restaurant was pricey but the food was good, so it was not so bad. Will stay here on my next trip to Sofia.

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Helpful?
Thank Mia G
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Mia G, Thank you for taking the time to give us your comments. It is a pleasure to read that you enjoyed your stay with us and the guestroom, breakfast experience and our staff met your expectations. I am happy that you would stay with us on your next trip and I hope that we will be able to...

Reviewed 13 October 2016 via mobile

Stayed for one day.New had a very varied experiences of their service...reception attitude was not very welcoming ...but at the same time there was no taxi coming for the airport because of Marathon on the day and they arranged the hotel conveyance for us so in the end we were satisfied Rooms are normal nothing very great as you expect...

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Thank munish g
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Munish, Thank you for taking the time to give us feedback about your recent stay with us. I am sorry that the reception experience did not meet your expectations and would like to apologize for the inconvenience caused by the Sofia Marathon. At the same time, I am happy that we could resolve the transportation issue for your drop...

Reviewed 13 October 2016 via mobile

Excellent service, reasonable prices, clean and practical. Friendly staff. Food in the restaurant was very good with well organised waiters. Great location of the hotel at the centre with nice views especially on the highest floors. Recommend to stay in.

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Helpful?
Thank Branimir Angeli... P
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Branimir Angeli, Thank you for taking the time to give us much appreciated comments regarding your recent stay with us. I am delighted to learn that you enjoyed the excellent service received at the hands of our friendly team, the Seasons Restaurant experience as well as the hotel location and the nice guestroom views we offer. We hope to...

United Kingdom
Reviewed 9 October 2016

This is a modern large hotel near the centre of Sofia. It is a short 5 minute walk from the 'European Union' metro station and was around a 20 minute taxi ride from the airport. It is next to a park, and it is around a 15 minute pleasant stroll through the park to top of the main shopping street,...

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Helpful?
Thank Fianchetto
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Fianchetto, Thank you for taking the time to give us a detailed review of your recent stay with us. I am pleased to read that you enjoyed the guestroom ambiance and all amenities provided, as well as the spotless cleanliness and breakfast variety. The fact that you liked the food and drinks, in both our restaurant and bar, makes...

Stroudsburg, United States
Reviewed 4 October 2016

Excellent hotel that everyone visiting city should stay at when they visit Sofia. It is centrally located between modern and historical areas. The staff at hotel bend over backwards to make their guests feel welcome and at home.

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1Thank Brian C
sreiter, General Manager at Hilton Sofia, responded to this review

Dear Brian C, Thank you for taking the time to give us feedback about your recent stay with us. I am extremely pleased that you would recommend our hotel to everyone visiting Sofia and that you were happy with the great performance and customer focus of our team! We hope to be able to welcome you back during your next...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Sofia has the perfect location in the heart of the city, opposite the Sofia Congress Centre (National Palace of Culture), surrounded by the South Park and overlooking the Vitosha Mountain. Hotel guests are near the commercial district and government offices. Boutiques, restaurants and nightclubs are within walking distance, while Sofia International Airport lies 13 km to the east, an approximate 20 minute transfer. With 245 rooms on 8 floors, equipped with the most modern in-room facilities, 2 Executive Floors and brand new Executive Lounge, Health Club with in-door pool and 24/7 Fitness by Precor, Hilton Sofia is the perfect choice of the modern traveler. Spacious, stylish and modern venues, resplendent with natural light, provide you with an unparalleled environment in which to work and relax. From the daily airport shuttle to the multifunctional meeting facilities, creative food service and elegant dining: enjoy the Hilton Sofia experience. ... more   less 

Additional Information about Hilton Sofia

Address: 1 Bulgaria Blvd, Sofia 1421, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $95 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Sofia 5*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Expedia, Priceline, Odigeo, HotelTravel.com and Travelocity so you can book your Hilton Sofia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sofia Hotel Sofia
Hilton International Sofia
Sofia Hilton International
Hotel Style:
#1 Family Hotel in Sofia
#1 Business Hotel in Sofia
#2 Luxury Hotel in Sofia
#4 Romantic Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sofia staff and other travellers.
7 questions
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Mumbai (Bombay), India
1 day ago
Memphis, Tennessee
over a year ago

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Questions? Get answers from Hilton Sofia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room facing the church”
 of 5 bubbles suresh8030, 4 Dec 2016 | Read review
“Look elsewhere”
 of 5 bubbles NeillH60, 29 Nov 2016 | Read review
“Rooms are normal”
 of 5 bubbles danmgh, 22 Oct 2016 | Read review
“Higher floors are quieter, but windows well insulated throughout.”
 of 5 bubbles OklahomaMomOf3, 19 Sep 2016 | Read review
“choose 5th floor or higher”
 of 5 bubbles Exptraveler2014, 16 Sep 2016 | Read review
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